Central Yolo Hotel(Shantou)

Central Yolo Hotel(Shantou) Reviews

Central Yolo Hotel(Shantou)

No. 27, 1st Floor, Jinxiu Xinghe Mingxuan Project, Yutan Road, Chenghua Street, Chenghai District, Shantou, Guangdong, ChinaSee Hotel Details
Central Yolo Hotel(Shantou)
Central Yolo Hotel(Shantou)Central Yolo Hotel(Shantou)Central Yolo Hotel(Shantou)
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Guest Reviews

8.6/10
590 review
Verified reviews
Location8.7
Amenities8.5
Service8.6
Cleanliness8.7
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All reviews(590)
Positive reviews(548)
Reviews with photos/video(111)
Classy environment(44)
Friendly front desk staff(36)
Large rooms(34)
Easy to get around(21)
Perfect for business trips(19)
Convenient parking(12)
Stayed multiple times(3)
Negative reviews(42)
Peck Hong
2-bed Room
Stayed in Jan 2025
Solo traveler
3 review
8.0/10
Very Good
Posted on Feb 19, 2025
nice and clean hotel.. recommended. quite a big room, easy to check in and out
Response from Property: 尊敬的賓客您好!感謝您對酒店的點評,酒店竭誠用心服務,我們正在用心發現可以給您提供服務的機會,給您提供更滿意,更舒適的休息環境,您的滿意就是我們追求的宗旨!侶行家酒店期待您再次光臨~順祝您工作順利!
Boon Yau
2-bed Room With Terrace
Stayed in Apr 2024
Family
1 review
9.0/10
Great
Posted on Jun 24, 2024
Nice. A good place to stay
Response from Property: 尊敬的賓客您好:感謝您對酒店的點評,酒店提倡用心服務,我們正在用心發現可以給您提供服務的機會,給您提供更滿意,更舒適的休息環境,您的滿意就是我們的追求!侶行家君御酒店期待您再次光臨~
Christina
2-bed Room With Terrace
Stayed in May 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 17, 2024
Nice place to stay.
Response from Property: 尊敬的賓客您好:感謝您對酒店的點評,酒店提倡用心服務,我們正在用心發現可以給您提供服務的機會,給您提供更滿意,更舒適的休息環境,您的滿意就是我們的追求!侶行家君御酒店期待您再次光臨~
Hing keung
Superior Queen Room
Stayed in Jan 2023
Business traveler
44 review
4.5/10
Posted on Feb 3, 2023
The room is not clean, floor is dirty. The bath towel is dirty and broken, it is terrible and I never have such conditions in other hotel. No sleeper provided, the TV is a pay TV. No international channel. Breakfast is also poor, no tea or coffee provided. I will not stay again and not introduce to friend.
Response from Property: 尊敬的賓客,您好,對於您給我們一星評價,小編很是難受,對於您反饋的問題我們已經做出及時調整,給您造成不好的入住體驗,我們深表歉意。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Ching Fung
Superior Queen Room
Stayed in Jan 2024
Solo traveler
10 review
6.5/10
Posted on Feb 6, 2024
Chenghai District in Shantou is not very lively. Although I mainly came to see the music festival, I chose this hotel for the convenience of eating and drinking. When you arrive, you will find that this is actually the whole season, but that’s okay. The front desk arranged room No. 710 for me. When I went upstairs, I found that the door was open, the floor was wet, and the room was filled with the smell of cleaning fluid... I also found that there was a problem with flushing the toilet, so I decided to go downstairs and change rooms. . There was now a man at the front desk, together with the original girl. At first, they didn't let me change, saying they didn't have enough staff and the rooms were all rushed out. But it was almost four o'clock at that time, and the general check-in time starts at twelve o'clock. I mentioned the problem of flushing the toilet, and the boy reflexively said, "There is no sign in this room saying that it is under maintenance..." Then he looked down at the page opened by his colleague, ah, it turns out that it is really under maintenance. So here comes the question: Why did you arrange for me to stay in a room under maintenance in the first place? I was finally given a room change. When I passed 710 again, someone was repairing the ceiling on a ladder... Was this room just arranged for me to stay in? The room is generally clean, except for the small sofa, which has obvious stains and holes from cigarette burns, and the quilt also has small holes from burns. If you need a good rest, then you should pay attention to whether the fourth or fifth floor of the hotel is a KTV. From ten to one or two o'clock, you will always hear the sounds of ghosts crying, wolves howling and Toji Toji. Even if you get earplugs from the front desk, Still audible. Transportation in Chenghai District mainly relies on taxis, but there are quite a few coffee shops and bakeries within walking distance of this hotel. If you are willing to walk, Ririxiang and Lao Chaizhi are within fifteen to twenty minutes' walk. convenient. There is nothing to take pictures of in the guest room, but the pictures are used to advertise Cafe On Warm, which is within walking distance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Queen Room With Terrace
Stayed in Nov 2023
Business traveler
17 review
10/10
Outstanding
Posted on Jan 31, 2024
I came to Chenghai on a business trip and saw a lot of small toys. This hotel is in a good location and is in a relatively prosperous area. There are barbecues, stir-fries, and special snacks around. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of the hotel. The hotel advocates attentive service. We are diligently finding opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Lvxingjia Junyu Hotel looks forward to your visit again~
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Traveling with friends
2 review
3.0/10
Posted on Apr 25, 2024
The decoration is average and the service is very poor. I booked for 4 days and charged 316 on the platform. Later I went to the front desk to renew it for another day for 356. The front desk said that the platform will be more expensive than the front desk. The platform will take a commission. I want to say, I don’t know how you calculated it. I charged 316 on the platform and you charged 356 at the front desk. You still say that the platform is more expensive than the front desk? Your math and physical education teacher called me. He was hesitant and couldn’t explain it. What’s even funnier is that I paid the money and two other girls came to book the same room for more than 270. How funny?
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Superior Queen Room
Stayed in Mar 2024
Couple
6 review
6.0/10
Posted on Apr 6, 2024
There were blood stains on the pillow. There was a bar upstairs and a KTV downstairs. The loud DJ music started in the early morning and it was so noisy that I couldn't sleep.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very upset that you gave us a 3-star rating. We have made timely adjustments to the issues you reported. We are deeply sorry for the bad stay experience you have. Next time you make a reservation, you can call our front desk and ask them to arrange a room on a higher floor for you. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Executive Queen Room
Stayed in Mar 2024
Family
27 review
6.0/10
Posted on Apr 6, 2024
It should have been a partner hotel of All Seasons. The decoration style and software have All Seasons' traces, so the hardware is OK. We booked a 2.4-meter big bed room (because we have a baby) and checked in. Later, the room service asked us to change rooms for various reasons. The new room had various odors. The room service attendant came and made various excuses. After I made many strong phone calls, we changed back to the original room, but the room service attendant made various difficulties and spoke in various unpleasant ways. I came here to play, not to be a grandson. It was really speechless. I really don't know how the online ratings came from.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very upset that you gave us a 3-star rating. We have made timely adjustments to the issues you reported. We are deeply sorry for the bad stay experience you have. Next time you make a reservation, you can call our front desk and ask them to arrange a room on a higher floor for you. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Delin (Charles)
2-bed Room With Terrace
Stayed in Mar 2024
Family
6 review
8.0/10
Very Good
Posted on Apr 6, 2024
It's just that there are a little more mosquitoes when it rains, but I told the front desk that mosquito coils are provided. However, I may live on the 9th floor and the water pressure is not enough. This needs to be improved. Everything else is satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments on the hotel. The hotel advocates attentive service. We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Lvxingjia Junyu Hotel looks forward to seeing you again~
yuNcjNy
Queen Room With Terrace
Stayed in Aug 2023
Family
32 review
3.5/10
Posted on Oct 4, 2023
The hotel parking lot is very confusing. There is no parking sign with the hotel name anywhere. Real experience: B1 goes to the elevator in building 1 (both are elevators with meter boxes) This is the result of our repeated detours and explorations. The hotel will not tell you! There is no way to go directly to the hotel lobby from the B2 parking lot! Room: There is a box next to the bed (I thought it was one of those from the fire department at first) Take a closer look, hahaha! Scan the QR code to get couple’s supplies! I have stayed in so many hotels, but I have never seen anything like this in cheap or remote cities. When my children see me, they don’t know how to explain it… Silently take it out and place it in a corner on the ground! The air conditioner is loud and the room needs quilts and blankets (ask the front desk and they will tell you there are none) Anyway, Sadhu didn’t have it. I asked about late check-out and they asked me if I was one of their members (I thought it was an All Seasons hotel at first). It turned out that I wanted to buy a membership of their hotel, so I went to Ctrip to negotiate! Every detail makes me think it is an All Seasons hotel. You can tell just by looking at the pictures. Anyway, to sum it up in one sentence, if you can choose this company, don’t choose this one!
Original TextTranslated by Google
Response from Property: Dear guest, Hello, the editor is very sad that you gave us a one-star review. We have made timely adjustments to the problems you reported and we are deeply sorry for causing you a bad check-in experience. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
3 review
8.0/10
Very Good
Posted on Mar 15, 2024
It's easy to find and close to the road. The room is large and has no wardrobe, but there is a place to hang clothes. There is also a tea room where you can chat and have fun. I like it and will stay again.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very upset that you gave us a 3-star rating. We have made timely adjustments to the issues you reported. We are deeply sorry for the bad stay experience you have. Next time you make a reservation, you can call our front desk and ask them to arrange a room on a higher floor for you. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Other
1 review
10/10
Outstanding
Posted on Feb 17, 2024
The hotel's sanitary facilities are very good. However, people who have trouble sleeping at night must not stay here. The KTV on the fourth floor starts operating around 9:30 every day, and sings until 3.4 a.m. every day. Who can bear this? The call to the reception desk on the first night was unsuccessful and I was so angry that I called 110.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of the hotel. The hotel advocates attentive service. We are diligently finding opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Lvxingjia Junyu Hotel looks forward to your visit again~
jacket1
Superior Queen Room
Stayed in Dec 2023
Business traveler
2 review
4.0/10
Posted on Feb 1, 2024
The waiter's attitude was stiff and noisy. Room 706 said they could send me headphones. The housekeeper changed me to room 833. I didn't expect the service staff to arrange a noisier room. The room was nice, but too noisy. The experience was too bad. I wanted to check out but couldn't. However, the official customer service housekeeper was really professional and great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Business traveler
5 review
10/10
Outstanding
Posted on Jul 13, 2023
The hotel is very good. The service of Miss Sun at the front desk is very good. She is warm and patient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments on the hotel. The hotel advocates attentive service. We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Lvxingjia Junyu Hotel looks forward to seeing you again~