Le song apartments (Vientiane city, Shantou) Reviews

Name: Le song apartments (Vientiane city, Shantou)
Address: Huayin International Building 1, Longhu District, Shantou, Guangdong, China, Huayin International Building 1, Mainland, China
Rating: 8.8

Le song apartments (Vientiane city, Shantou)

Huayin International Building 1, Longhu District, Shantou, Guangdong, ChinaSee Hotel Details

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Rooms and Guests

Guest Reviews

8.8/10

602 review

Verified reviews

Location8.9

Amenities8.7

Service8.9

Cleanliness8.8

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All reviews(602)

Positive reviews(571)

Reviews with photos/video(240)

Classy environment(85)

Easy to get around(58)

Many amenities(39)

Located downtown(38)

Convenient for shopping(22)

Nice sea view(9)

Good audiovisual experience(9)

Negative reviews(31)

Anonymous User

Large-screen Projection Room)

Stayed in May 2023

Couple

2 review

3.0/10

Posted on Jun 24, 2023

The mattress was harder than my life. After sleeping, my back hurt. The front desk said it was custom-made. I was really speechless. A hotel is not comfortable. The first thing is that I can’t change the room because of the Dragon Boat Festival. My aunt took the quilt without knowing that someone entered the room without any notice. The body feels very bad and persuaded me to leave! ! ! !

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Response from Property: Hello, Ms. He, the mattresses of our store are customized based on the feedback from most of the guests after check-in. It is really difficult to cover every aspect of a thousand people with a thousand feelings. Even if the rooms are full during the Dragon Boat Festival holiday, there is no way to call out vacant rooms for them. I am really sorry for the unpleasant experience you have brought to your stay. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Guest User

Star Language | Moviet Big Bed Room

Stayed in Apr 2023

Traveling with friends

1 review

2.0/10

Posted on May 29, 2023

The pictures on Ctrip do not match the actual environment. There is no one to welcome you. There is a strange smell when you enter the door. There are uncleaned quilts on the balcony. I don’t know who used them. There is no hanger or comb. There is a pile of dirty ones in the cabinet The quilt is a bit scary. It's the first time I live in such a dirty apartment. It's very noisy at night, and the sound of the air conditioner dripping, I can't sleep well at all. Don't choose Le Song, the environment is very poor, the facilities are not complete, and the service attitude not good! ! !

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Response from Property: Dear guest, hello! This store is a homestay apartment, each room has a different style, unlike a hotel with a unified style of decoration! You can swipe right on the picture in the room type to see multiple room pictures; we put combs, toothbrushes and other toiletries uniformly behind the mirror in the bathroom or on the counter. If you can’t find them, you can contact customer service and send them over again! I saw that you and our customer service brothers and sisters have not reported that there is a peculiar smell in the room. The peculiar smell you described this time should never happen! If you find that you can find it as soon as you enter the room, you can contact our customer service, and we will change the room for you! We have strictly required housekeeping staff to pay more attention to hygiene details to ensure that the rooms are well ventilated! Thank you for taking the time to give us your valuable feedback

Yudouhongjie

Midsummer Audio-Visual Twin Room

Stayed in Mar 2023

Traveling with friends

30 review

3.0/10

Posted on Apr 10, 2023

I didn't book a hotel when I came to Shantou for a gourmet trip. I saw this apartment with a 5-point rating from the Internet, so I chose it. But this time the experience was very bad, and it was very different from what was written on the Internet. The apartment said it had just opened, but the facilities were the worst I’ve ever seen. It didn’t flush the toilet automatically, and you had to flush it yourself. , there was moldy tea leaves in the kettle, and the bed drawer was very hard, which is really not flattering, anyway, I won't choose an apartment again in the future.

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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Dear, if you have any questions about the facilities in the room, you can contact our front desk. Our 24-hour front desk is online. Here we can arrange staff to repair or change rooms for you. Your valuable opinions are very important to us, and we will let you know Related departments to improve service quality. Our rooms are all cleaned and cleaned - the guests will be arranged to check in after the room inspection. Our company will warn the relevant personnel to deal with this situation. If you come here next time, I hope to book this hotel again and give us a chance to apologize . Looking forward to visiting again!

Anonymous User

Star Language | Moviet Big Bed Room

Stayed in Apr 2025

Solo traveler

15 review

7.0/10

Posted on May 26, 2025

房間乾淨整潔，一般酒店該有的都有，就是頭一回遇到這裏付費一次性浴巾毛巾（也是有那種酒店毛巾浴巾準備好在那邊的）付費大瓶水（也有兩瓶小瓶免費水在的）付費茶包，都是明碼標價，起碼是知道的。

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Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨

Guest User

Xinghui Two-Bedroom Suite With One Living Room

Stayed in Jan 2025

Traveling with friends

14 review

10/10

Outstanding

Posted on Mar 1, 2025

訂的兩房一廳的，房間一張大床一張單人床，睡兩個人綽綽有餘，環境乾淨衞生，客廳有電視可以觀看，地理位置也不錯就在萬象城對面，這個價位選擇這個酒店比一般的酒店更有性價比更舒適，面積更大，值得

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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Xingxing_xingxing

Xinghui Two-Bedroom Suite With One Living Room

Stayed in Mar 2025

Family

13 review

10/10

Outstanding

Posted on Apr 20, 2025

房間乾淨衞生，一家人住剛好，還有一個陽台。離萬象城特別近，龍眼南路也不遠，旅遊來住非常方便

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Guest User

Star Language | Moviet Big Bed Room

Stayed in Jan 2025

Solo traveler

1 review

10/10

Outstanding

Posted on Feb 21, 2025

服務很好環境非常不錯前台那個黃頭髮的小姐姐很漂亮👍👍非常推薦

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Anonymous User

Star Language | Moviet Big Bed Room

Stayed in Sep 2024

Family

18 review

10/10

Outstanding

Posted on Nov 6, 2024

房間寬敞，衛生環境可以，服務員態度不錯，每日都有打掃乾淨。就是沒有直播電視觀看。浴室淋浴間沒有門，地下亦有破爛。免費升級了房間，有露台可以看到遠景。公寓附近有大型商場，亦有小商店，走遠少少有著名的龍眼南路，食及買都很方便。

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Jiyidexianzhiliposui

Star Language | Moviet Big Bed Room

Stayed in Feb 2025

Business traveler

11 review

8.0/10

Very Good

Posted on Mar 25, 2025

這個公寓地理位置很好，就在萬象城的旁邊，離龍眼南路美食街也很近，外賣也能送上樓，房間還有大的電視能看，缺點就是隔音差，走路的聲音，開門的聲音，講話的聲音，水龍頭的聲音，有睡眠障礙的不建議住這裏。最後要感謝樓下的前台小哥工作認真負責，給個4分吧。

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Yimiyangguang-wangyu

Star Language | Moviet Big Bed Room

Stayed in Aug 2024

Business traveler

6 review

8.2/10

Very Good

Posted on Sep 21, 2024

設施：設施不錯，屬於公寓類型民宿，洗衣機，微波爐，做飯都可以，就是空調房間有點漏水，這個馬上就處理了衞生：衞生整體也不錯，就是不是每天打掃的，如果需要打掃的話，需要和客服溝通環境：環境可以的，地理位置好，邊上吃飯也方便的，創弟牛肉丸不錯服務：服務可以，也算及時響應的，點贊👍 小結，整體來説，對於商務出差可以，性價比好的

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