Qiuzhu Hotel

Qiuzhu Hotel Reviews

Qiuzhu Hotel

No.7518, Shanghai South Road, Xinchang Town, Pudong New Area, Shanghai, ChinaSee Hotel Details
Qiuzhu Hotel
Qiuzhu HotelQiuzhu HotelQiuzhu Hotel
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Guest Reviews

9.5/10
Outstanding
2809 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(2809)
Positive reviews(2783)
Reviews with photos/video(840)
Friendly front desk staff(538)
Delicious breakfast(515)
Offers pick-up/drop-offs(319)
Perfect for kids(231)
Close to airport(44)
Has play area for children(25)
Excellent afternoon tea(24)
Negative reviews(24)
Guest User
Elegant Family Room
Stayed in Aug 2024
Solo traveler
9 review
6.0/10
Posted on Sep 19, 2024
Infact the hotel is beautiful, the services on providing free shuttle bus to Disneyland & Pudong Airport is wonderful, the hotel is lack of staff, and might also lack of customer too. So I cant feels like 5 star international hospitality services. The stupid renovation worker they start to knock the wall on around 8am, the soundproofing is really bad. So anyway, overall still can accept with the price that I paid for.
Response from Property: Dear guests, thank you for choosing our hotel. We sincerely apologize for the problems during your stay and thank you for your valuable suggestions. In the later stage, we will strengthen the service process of the staff and try our best to complete the construction without guests in the room. We are very sorry for not allowing you to have a better experience. Wish you a happy life!
Guest User
Elegant Family Room
Stayed in Jan 2025
Business traveler
5 review
7.0/10
Posted on Feb 21, 2025
Decent business hotel which served my purpose for just a night’s stay for business trip. Slightly away from central Shanghai - close to one hour by car from the bund.
Response from Property: Wow, thank you for the compliment. It is the responsibility of all of us to provide every guest with a comfortable, superior environment and service. We are committed to providing you with a warm and thoughtful stay experience and creating a warm home away from home. Feel like you are enjoying your trip to your heart's content. We will continue to welcome you with a friendly smile and look forward to seeing you again!
Guest User
Tongmeng Family Room
Stayed in Nov 2024
Family
2 review
5.0/10
Posted on Jan 1, 2025
The hotel does not seem well-maintained and the buffet selection is limited. It is not foreigner-friendly, as the staff have limited proficiency in English.
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. We sincerely apologize for any problems caused during your stay. The buffet restaurant hotel will strengthen and improve, and regularly change the variety to meet the needs of guests. The hotel will also regularly train the staff's English level. We are very sorry for the inconvenience caused to you. The hotel sincerely apologizes to you again and looks forward to your satisfaction next visit.
Denis & Karyn Home
Elegant Queen Room
Stayed in Nov 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 14, 2024
I recently stayed at this hotel with my mother and pregnant wife, and I can confidently say that I will definitely revisit. The service was outstanding, and I want to extend a special thanks to Leo for his exceptional help and top-notch service. The environment was clean, cozy, and inviting, making us feel right at home. The breakfast offered a fantastic variety, ensuring there was something for everyone. A lovely bonus was the complimentary late-night hot dessert, which was a delightful treat after a long day at Disney—perfect for warming up during the chilly evenings. The hotel’s location is ideal, with Disneyland nearby and Xinchang Ancient Town just a short distance away. Xinchang is a great spot for indulging in local snacks and treats. Additionally, there are a few restaurants within walking distance, along with a FamilyMart and local markets for your convenience. The free laundry service was another thoughtful touch, making our stay even more comfortable. Overall, a wonderful experience, and I can’t wait to return!
Response from Property: Thank you very much for your stay and comments! Xiaozhu is sorry for not giving you a perfect experience. We will strengthen the improvement of the hotel's software and hardware facilities and service quality. We regularly and quantitatively maintain and update the room environment, equipment and public area facilities to make your stay more comfortable and tidy. I hope you will have a brand-new feeling next time! I am eager to come and experience again!
Raymend
Elegant Family Room
Stayed in Oct 2023
Family
97 review
10/10
Outstanding
Posted on Nov 6, 2023
Luxurious place good price great service and provided airport shuttle free of charge. Nice automatic toilet and overall satisifed. Cons. Air conditioning very weak and bathroom sewer smells like dank piss sometimes.
Response from Property: Dear guest, hello! The hotel has been open for less than two years, and the facilities are in a temporary fixed state. At present, we are also absorbing valuable suggestions from each guest to continuously improve and add hardware facilities and equipment in the additional facilities plan. At present, the hotel has prepared and implemented some changes. At the same time, thank you very much for your valuable opinions. We will work hard to innovate and hope to give you a perfect experience with a full five points next time. I wish you a happy life and everything goes well~
BBNN
Executive Family Room
Stayed in Mar 2024
Family
14 review
10/10
Outstanding
Posted on Apr 20, 2024
First of all, Mr.Wang Shi Xiong provided us the best service for this stay.The hotel is new and modern. In my opinion Qiuzhu especially suitable for staying when visiting Disneyland. The hotel staff are very attentive and patient. Since most are family with children stays, there is the sound of children running around all the time.
Response from Property: Dear guests,thank you very much for your recongnition and sharing.The hotel opened in 2020.It has always been adhering to providing guests with a stay-at-home experience .I look forward to your next visit.I wish you a happy life.
Bob Frax
Executive Queen Room
Stayed in Aug 2024
Business traveler
26 review
10/10
Outstanding
Posted on Sep 25, 2024
Verry nice hotel
Response from Property: 您好!感謝您對湫竹酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在心裡難以離開,湫竹酒店是您在上海地方最美、最温暖的家,您也記得有時間常回來看看喲!
Mihai-Casian
Executive Queen Room
Stayed in Jan 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Feb 19, 2024
Very good hotel and services.
Response from Property: Thank you ! Looking forward to the next check-in
Exian
Elegant Queen Room
Stayed in Sep 2023
Business traveler
5 review
10/10
Outstanding
Posted on Oct 21, 2023
Albert is good. I like this hotel.
Response from Property: 您的滿意是酒店莫大的動力,我們相信好的口碑一定是從客人最真誠的滿意度推存出去的,您對酒店員工服務的認可,令我們深感鼓舞,小竹會繼續努力一如既往的做好我們的服務,期待您的再次入住。
Guest User
Elegant Queen Room
Stayed in Jul 2023
Business traveler
4 review
10/10
Outstanding
Posted on Sep 10, 2023
Breakfast was good.
Response from Property: 哇~感謝您給我們家滿滿的五分好評~寒來暑往、風物各異、在千山萬水的細節裏,尋找時間更迭的痕跡。小湫在這裏期待與您的再次相遇~
Guest User
Elegant Family Room
Stayed in Jul 2023
Family
10 review
10/10
Outstanding
Posted on Aug 19, 2023
Albert
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Mixianshengdemi
Elegant Family Room
Stayed in Mar 2023
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 24, 2023
very nice
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Guest User
Elegant Family Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 24, 2025
Stayed here for four consecutive days. Let me talk about the location first. The hotel is far from the city, but I don't want to change hotels halfway, so I chose a hotel with relatively convenient transportation. Although it is more than 1 km away from the subway station, the hotel drives to the subway station, which is very humane. It takes a little more than 1 hour to go to the Bund and Xujiahui Natural History Museum, which is still acceptable. The Safari Park and Disneyland also provide pick-up. Although Disneyland is 15 kilometers away, we went to Disneyland early in the morning and the taxi was only more than 30 yuan, and it was very fast to take the highway. The hotel is very warm, clean and hygienic. The floor-to-ceiling windows are spacious and bright. The service attitude is also good. There are fruits, afternoon tea and supper. I went to Xinchang Ancient Town the next day after playing Disneyland. It is very close. The ancient town is so beautiful after the rain. The Shanghai Grandma around is delicious and cheap. I will definitely choose it next time I go to Shanghai. The small tomatoes in Shanghai are cheap and delicious.
Original TextTranslated by Google
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~做酒店的我們 求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。湫竹酒店是人文美學酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Xpsiyue
Elegant Family Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 19, 2025
I traveled with friends and found a five-star hotel. I didn't have high expectations. But I didn't know until I stayed. The environment is very good. It has a Chinese style. It is quiet and elegant. The service attitude is warm. I always get answers to my questions. I was given a lot of valuable suggestions. The hotel's hardware facilities are very solid. They are all electric. It is very convenient for lazy people like me. The room is clean and hygienic. There is no odor. The room is cleaned very well. The hotel also provides Disney pick-up and drop-off service. It is very convenient to pick up and drop off at the hotel entrance. The driver is very nice and gentle. The service attitude is good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust in Qiuzhu! Thank you for your generous praise and strong recommendation! It is really hard to leave Qiuzhu. Xiaozhu is your most beautiful and warmest home in Qiuzhu. Remember to come back often when you have time.
Guest User
Elegant Queen Room
Stayed in Apr 2025
Solo traveler
7 review
10/10
Outstanding
Posted on May 17, 2025
The front desk was very considerate. We upgraded the room to a room close to the community, which was very quiet and guaranteed good sleep quality. There was also a midnight snack of rice dumplings with fermented rice wine, which tasted good. The overall decoration of the hotel is in ancient Chinese style, which is also in line with my aesthetic taste, so I took a lot of photos. I will choose to stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Wow, thank you for your compliment. It is the duty of all of us to provide every guest with a comfortable, superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience and creating a warm home away from home. Let you enjoy your trip to your heart's content. We will continue to welcome you with a cordial smile and wait for you!