Ibis Hotel (Shanghai New International Expo Center FangDian Road Subway Station) Reviews

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this meticulous stay experience! We are glad to know that you are satisfied with our location, free self-service free laundry service, 24-hour front desk and smart meal delivery service. Convenient transportation and thoughtful facilities can add convenience to your journey, which is what we look forward to most! We will also convey the cleanliness of the room and the rich breakfast choices you mentioned to the team, which is a great encouragement for everyone's work. Regarding the check-out time, according to the order accommodation rules, the platform check-out time is 12 o'clock. Generally, according to the room situation on the day, the free delay of check-out will be 15 minutes to 1 hour, but you can contact our staff if you need it. As a classic brand under the French Accor Group, Ibis has always been centered on quality and service. At present, Huazhu Group has reached a strategic cooperation with Accor Group and is responsible for the operation and management of the Ibis brand in mainland China. Through the in-depth integration of the resources of both parties, we not only continue the international standards of Accor, but also integrate the localized service characteristics of Huazhu, aiming to provide you with a more intimate and convenient stay experience. In the future, we will continue to optimize the service details and look forward to bringing you beautiful travel memories again! I wish you a happy life!

Response from Property: 感謝您對我們的評價、 我們是一個富有年輕活力的酒店，以簡約的風格，温馨體貼的服務向您展示酒店的獨特魅力，酒店附近有聯洋廣場，步行衹需2分鐘即可到達,距離9號地鐵站芳甸路600米，步行不到10分鐘，附近交通很便利哦,期待您的再次光臨～

Response from Property: 尊敬的賓客您好！非常感謝您在茫茫中選擇我們，並寫下好評、酒店位於聯洋廣場商圈周邊吃喝、玩、樂樣樣俱全，為我們的旅行帶來了極大的便利，酒店也會為您提供最貼心的服務，期待您的下次光臨！

Response from Property: Thank you for your evaluation of us. We are a young and vibrant hotel. We show you the unique charm of the hotel with a simple style and warm and considerate service. There is Lianyang Plaza near the hotel, which is only a 2-minute walk away. It is 600 meters away from Fangdian Road, No. 9 subway station, which is less than 10 minutes' walk. The nearby transportation is very convenient. We look forward to your visit again~

Response from Property: Dear guest: Please allow us to express our sincerest apologies. We noticed that you had stayed in our hotel last December. Unfortunately, we were unable to provide you with a satisfactory stay. When we saw your order record, the front desk staff were trying to recall the details of your stay and try to find out possible problems. We are well aware that your feelings during your stay are very important. If you encounter any unpleasant things during your stay, no matter what, we don't want to see it. We attach great importance to the stay experience of each guest, and we also hope that we can detect your needs in time and give proper care at that time. In terms of employee service, we have always adhered to strict standards and adopted a one-to-one teaching method for training. The purpose is to hope that every guest who comes to stay can live in a caring way. Your feedback is like a beacon, which can illuminate our shortcomings in service and give us the opportunity to correct them in time. In the future, we can provide better services to more guests.

Response from Property: Dear guests, hello! Thank you very much for your recognition and praise of Xiaoyi. Xiaoyijia has a rich variety of breakfasts, including Ibis's special DIY croissants and brand-cooperated Hefu noodles. A bowl of steaming bone soup noodles with a fried egg in the morning will warm you up for the whole day. The lobby on the first floor of Xiaoyijia is equipped with robot delivery and self-service washing and drying machines. I hope it can bring convenience to your travel. I sincerely look forward to your visit again!

Response from Property: 哇塞！謝謝親親的點贊哦！非常感謝親親的點評呢!更感謝親親對我們服務的肯定，小宜看了很開心！小小舉動都是咱們小夥伴的真情付出。您的一句點評，給我們增添了無盡的動力！您感到温暖，我們就很幸福呀！小宜家有機器人“萌萌”為您專送外賣呢，一樓還有自助洗衣房，有需要的都可以免費使用哦，希望親親有機會多來上海看看我們小夥伴們哦！期待與您再次相遇呢！最後，希望親親工作、生活順心如意！小宜愛您

Response from Property: 尊敬的客人，非常感謝您抽出時間分享住宿體驗！很高興得知我們便利的交通位置（步行10分鐘可達地鐵站）和停車場旁的安靜環境能讓您滿意，周邊的Severin Imbiss餐廳也為您的出行增添便利。關於早餐的多樣選擇，我們一直致力於提供豐富餐品，期待下次您能親自品嚐，相信新鮮食材與特色風味定能為您開啟活力滿滿的一天！若有任何需求，隨時歡迎您再次選擇我們，祝您生活愉快！

Response from Property: Xiao Yi firmly believes that serving the subtle prescriptions reveals true sincerity. When traveling, it's natural to feel a sense of being away from home. We put all our care and attention into making sure you feel warmth and care even on your journey, so you don't feel like a stranger in a foreign land. Thank you for your positive feedback and recognition, which fills Xiao Yi with confidence and looks forward to meeting you again.

Response from Property: 尊敬的賓客,您好,一定是特別的緣分,才讓我們相遇,感謝您周到的點評,真的要特別感謝您的一番用心。細節處能展現出最優秀的團隊!能夠得到您的大力的認可,對我們來説真是莫大的榮幸,非常感謝您對酒店的滿意以及對我們員工的表揚鼓勵!我一定會把這個好消息分享給他們,相信我們的員工們會幹勁十足,也希望您下一次繼續選擇我們,我們還會給親帶來不一樣的驚喜和感動,嘻嘻!不見不散喲!

Response from Property: Dear guests, thank you for choosing to stay with us and taking the time to share your valuable experience! We are pleased to know that you are satisfied with the location, facilities and comfortable bedding close to the New Expo Center and Century Park, and thank you for agreeing with our value for money. With regard to the late check out policy, our current arrangements are really designed to ensure the stay experience of every guest and ensure that the rooms are adequately cleaned and maintained. Your feedback has been carefully recorded, and we will continue to optimize the service details in the future. We look forward to bringing you a more intimate stay experience next time! Thank you again for your support and wish you a happy life!

Response from Property: Dear guests! First of all, thank you for choosing our hotel. We are deeply sorry for the bad experience you have. If there are any problems with the facilities and equipment in the room during your stay, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems in the room, we will also communicate with the room manager as soon as possible to ensure that such problems will not occur again during your next stay. We are deeply sorry for the inconvenience caused to you.

Response from Property: Thank you very much for your favor and love for Xiaoyi. All the colleagues in Xiaoyi are very happy because of this. Your satisfaction is the driving force of our progress. There are free self-service washing machines and dryers on the first floor of Xiaoyi, which are super convenient to use and can provide convenience for your journey. Xiaoyi looks forward to your frequent visits and wishes you all the best and a happy smile!

Response from Property: 尊敬的賓客,您好,一定是特別的緣分,才讓我們相遇,感謝您周到的點評,真的要特別感謝您的一番用心。細節處能展現出最優秀的團隊!能夠得到您的大力的認可,對我們來説真是莫大的榮幸,非常感謝您對酒店的滿意以及對我們員工的表揚鼓勵!我一定會把這個好消息分享給他們,相信我們的員工們會幹勁十足,也希望您下一次繼續選擇我們,我們還會給親帶來不一樣的驚喜和感動,嘻嘻!不見不散喲!