Shanghai Marriott Hotel Pudong South

Shanghai Marriott Hotel Pudong South Reviews

Shanghai Marriott Hotel Pudong South

No.1 Lane 7688 Hu Nan Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
Shanghai Marriott Hotel Pudong South
Shanghai Marriott Hotel Pudong SouthShanghai Marriott Hotel Pudong SouthShanghai Marriott Hotel Pudong South
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Guest Reviews

9.3/10
Very Good
757 review
Verified reviews
Location9.3
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(757)
Positive reviews(736)
Reviews with photos/video(135)
Delicious breakfast(69)
Classy environment(58)
Perfect for kids(42)
Friendly front desk staff(41)
Offers pick-up/drop-offs(37)
Great swimming pool(15)
Close to airport(7)
Has facilities for children(6)
Negative reviews(21)
Danny Chin1
Deluxe King Room
Stayed in Feb 2025
Solo traveler
4 review
7.5/10
Posted on Mar 7, 2025
Overall it was ok. Breakfast was ok. But I was surprised that room service ends at 12am though when they claimed that F&B is 24/7. Service was ok but the staff don’t understand English generally. I called to get ice cubes but they sent me water instead.
Response from Property: Dear guest, thank you for choosing Shanghai Marriott Hotel Pudong New Area and taking the time to leave a review. We are very sorry that this stay did not bring you a very satisfactory stay experience. We have conveyed your opinions to the relevant departments so that targeted adjustments and improvements can be made. We look forward to your next stay.
LittleAngela
Deluxe King Room
Stayed in Feb 2024
Solo traveler
44 review
10/10
Outstanding
Posted on Mar 29, 2024
Love my stay here in this hotel. The room is really nice, bed is very comfortable, bath tub beside the bed is really relaxing especially while watching TV. Ordered food in my room at dinner time. The food is indeed delicious. They also send different types of fruits on a platter at night which is such a wonderful and generous gesture. Would be great if they can have more choices for their breakfast buffet. Overall stay is amazing. I will come back for sure.
6/10
Response from Property: Dear Guest,Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to know that you had a leisure time during your stay, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to Xinchang, Shanghai.
HAGAN TIMOTHY
Executive Double Room
Stayed in Jun 2024
Family
48 review
10/10
Outstanding
Posted on Jul 28, 2024
I was able to do early check in and late check out. Room facilities are ok. Except there was nothing in the refrigerator .The front desk staff are really nice and polite and professional. Executive lounge is basic compared to others in shanghai. Free parking space. Above all my stay was satisfactory.
Response from Property: Dear Guest,Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to receive positive feedback from you, we join the whole team thanking you for recognize our effort on create a memorable hotel experience and we hope to serve you again whenever your travels bring you back to Shanghai.
Philip Lajos
Deluxe King Room
Stayed in Sep 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Oct 27, 2024
Typical business hotel close to Shanghai Disney and Expo…
Response from Property: Dear Guest, Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to receive positive feedback from you, we join the whole team thanking you for recognize our effort on create a memorable hotel experience and we hope to serve you again whenever your travels bring you back to Shanghai.
Guest User
Deluxe Twin
Stayed in Jul 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 6, 2023
The hotel environment is Nice, and the waiters are very warm and thoughtful, especially Kenny and Simon at the front desk! The breakfast bread and coffee are very good. It can be seen that the western chef is very attentive.And after looking at the hotel, there is also a shuttle bus to pick up and drop off Disney 🚌, which is very convenient!
Response from Property: Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to know that our staff members tried their best to delight you with their wonderful service, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Rest assured that your comments have been shared with the team in an effort to improve our service quality and guest experience. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to shanghai.
UnbeliverpoolYNWA
Deluxe Twin
Stayed in Jun 2023
Business traveler
14 review
10/10
Outstanding
Posted on Jul 23, 2023
Hotel is good, room is spacious, clean, staff is nice, it’s close to the airport, good experience
Response from Property: Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to know that our staff members tried their best to delight you with their wonderful service, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Rest assured that your comments have been shared with the team in an effort to improve our service quality and guest experience. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to shanghai.
VCS@Enrerinchina
Executive Suite
Stayed in Dec 2023
Business traveler
7 review
8.0/10
Very Good
Posted on Feb 7, 2024
should have full fledged bar
Darren Gouk
Deluxe King Room
Stayed in Sep 2023
Business traveler
1 review
4.0/10
Posted on Oct 14, 2023
No amenities around the hotel
Guest User
Deluxe King Room
Stayed in May 2025
Couple
2 review
4.0/10
Posted on Jun 21, 2025
I came to Disneyland and chose this hotel after reading reviews from many hotels. I didn't expect it to be so disappointing. It was not up to Marriott's standards at all. The overall facilities looked OK, but the maintenance was very poor, and the service was not good. The worst thing was that the door was broken. I pushed it gently and the anti-theft chain of the door fell off. There were two pieces of paper inside, which showed that the hotel's original anti-theft chain was broken and it was not properly handled at all! ! It was just perfunctory, and that was already the second day we stayed there! ! ! I have always had the habit of tying the anti-theft chain when I go out. Fortunately, I came with my npy this time. If I did it alone, it would be more dangerous. I will never come to such a hotel again. Especially after the incident, the hotel manager contacted us with a perfunctory attitude. I dare not stay in such a hotel again. As for the Disney pick-up service mentioned in the package, there was no service at all. The car was originally scheduled to arrive at 10 o'clock, and it was said that a colleague would contact us the next day to confirm the pick-up location and license plate number. We waited for a whole day but there was no contact. We called again and again to confirm, but someone finally called us back after 10 o'clock. It was a Didi car called by the hotel staff, which made us wait for more than half an hour at the Disney gate.
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Response from Property: Dear guest, thank you for choosing Shanghai Marriott Hotel Pudong New Area and taking the time to leave a review. We are very sorry that this stay did not bring you a very satisfactory stay experience. We have fed back your feedback to the relevant departments so that targeted improvements and adjustments can be made. Thank you again for your stay and wish you a happy life.
Guaiguaidexiaobaobei
Executive Twin Room
Stayed in Apr 2025
Business traveler
123 review
10/10
Outstanding
Posted on May 16, 2025
The hotel exceeded my expectations. The location is excellent. It is very convenient for us to go to Disney, the Safari Park, and Xinchang Ancient Town. But what satisfied me most was that the decoration was comfortable, the lobby was simple and elegant, the room was clean and tidy, the bedding was very comfortable, and the service staff was patient and professional. Thumbs up! In short, if I come to Shanghai again, I will still choose Shanghai Marriott.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
azure2007
Deluxe Twin
Stayed in Mar 2025
Family
20 review
10/10
Outstanding
Posted on May 4, 2025
I have stayed here several times and the experience is very good. In addition to breakfast, they also provide a simple dinner in the executive lounge. There is no nearby commercial street, so it really solves the big problem of eating. It takes about 20 minutes to drive to Disneyland. It is not far away
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Sweet Guest Room 2 Double Beds
Stayed in Mar 2025
Family
12 review
10/10
Outstanding
Posted on Apr 8, 2025
The hotel is located in the suburbs of Shanghai, with an open environment and fresh air. The hotel is business-oriented overall. The Pony theme room I booked is on the third floor of the hotel. The room is very large and the entire floor is pony-themed. Pony cake and room card are given as soon as you check in. The bed end and furnishings in the standard room are pony-themed. The Chinese and Western fusion meal on the first floor is exquisitely designed and the plating is suitable for taking photos. Looking forward to a more perfect pony theme presentation!
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6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 23, 2025
It was a very pleasant stay. It is very close to Xinchang Ancient Town, just a few minutes' drive away. The hotel environment is great and meets the standards of a five-star hotel. I especially like their buffet breakfast, which is elegant, varied and delicious. Because of 🈶 rhinitis, I called in advance to request an air purifier, which was also put in the room in advance. The bathtub in the room is great. You can watch TV while taking a bath. The only drawback is that the TV cannot be projected, but the disadvantages do not outweigh the advantages. I will choose to stay next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Twin
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 22, 2025
The room is spacious and very clean!!!! It's expensive for Shanghai, but it has two beds and is this size, so I think it's cost-effective👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Sweet Guest Room 2 Double Beds
Stayed in Dec 2024
Family
8 review
8.0/10
Very Good
Posted on Feb 8, 2025
The facilities are OK, but the surrounding facilities are poor. The overall experience of staying at the My Little Pony Hotel is mixed. The hotel is located in a remote area, the surrounding shopping malls have closed down, the surrounding facilities are scarce, and the shopping and leisure options are limited. However, it is affiliated with Marriott, the facilities are pretty good, the rooms are clean and comfortable, and can meet basic accommodation needs. There are ancient towns and zoos around, which add some fun to the trip, but it is a certain distance from Disney, and the transportation is slightly inconvenient. The water temperature of the hotel's swimming pool is low, the adult pool is cold, and the temperature of the children's paddling pool is OK, which is suitable for children to play. In terms of catering, the dinner set meal tastes mediocre, the drunken shrimp is not fresh, and it was not properly handled after feedback, which is surprising. The quality of breakfast is average, and the Benedict eggs are simply made, far from the level at home, which is really unsatisfactory. Overall, the facilities of the My Little Pony Hotel are OK, but the surrounding facilities are insufficient, the dining experience is poor, and the service response needs to be improved. If you have high requirements for the surrounding environment and catering quality, it is recommended to choose carefully.
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6/14
Response from Property: Dear distinguished guest, thank you for choosing Shanghai Marriott Hotel Pudong New Area and taking the time to leave a review. The hotel is located in the southeast corner of Shanghai, adjacent to the Xinchang Ancient Town, which was formerly known as "Shisunli". It is surrounded by a series of high-quality business and tourist attractions such as Shanghai Disneyland, Haichang Ocean Park and Shanghai Wild Animal Park. The hotel provides free round-trip shuttle buses to Disneyland for guests staying in the hotel. It is only a 15-minute drive away. You can contact the hotel to make an appointment in advance. We have fed back your opinions to the relevant departments and will make targeted improvements and improvements. We look forward to your next stay