Inspirock Hotel

Inspirock Hotel Reviews

Inspirock Hotel

No. 199 Zhenxing East Road, Tongxiang, Zhejiang, 314500, ChinaSee Hotel Details
Inspirock Hotel
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Guest Reviews

9.6/10
Excellent
1768 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1768)
Positive reviews(1740)
Reviews with photos/video(412)
Delicious breakfast(227)
Well decorated(140)
Friendly front desk staff(93)
Luxurious(86)
Awesome gym(29)
Garden view(18)
Delicious buffet(17)
Negative reviews(28)
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jan 8, 2025
it is a very nice hotel. I was there second time. Very clean, staff is very responsitive. Near the hotel you can find a big shopping mall. It is not far from railway station. Only 15 min.
Response from Property: Thank you for your praise of the hotel. The hotel is located in the downtown area of Tongxiang, with convenient transportation in the surrounding area. Very suitable for business travel and tourism, looking forward to your next visit~
Sagorski
Business 2-bed Room
Stayed in Sep 2024
Business travelers
1 review
9.5/10
Amazing
Posted on Oct 30, 2024
Very nice Hotel. The staff and service.was very good and friendly.
Response from Property: Dear guest, hello! We are pleased to provide you with a pleasant and enjoyable stay experience. The hotel attaches great importance to service quality and brings surprises and touching experiences to every guest. Thank you for your affirmation and we sincerely look forward to your visit again!
Andrew B Sorensen
Business 2-bed Room
Stayed in Feb 2024
Business travelers
20 review
10.0/10
Outstanding
Posted on Mar 26, 2024
This is definitely the best hotel in the city. Its also huge, with two separate towers.
Response from Property: Dear guest, hello! Thank you for your perfect evaluation, the hotel has always been the principle of customer first to provide intimate service for every guest, looking forward to you choose Inspirock Hotel again!
Kazzy traveler
Business 2-bed Room
Stayed in Jun 2023
Business travelers
9 review
8.0/10
Very Good
Posted on Jul 17, 2023
Inspirok Hotel Tongxiang- First time back in Tongxiang after 4 years. 7 nights in a spacious "Business Room" in building B with 2 very firm king single beds that gave me a sore upper back. (I don't have back problems normally...) Flat pillows. The hopeless Air-conditioning struggled to get to an absolute low of 23C and was noisy. (32C days and 26C nights.). Huge bathroom with bath. Flow limited shower with hand shower and rain shower. Mostly quiet due to reduced occupancy and outside traffic. Good blockout curtains. International power points with USB power but you must have an earth pin if you want to use an Aussie plug. (Or risk manually pushing up the earth lockout.) Many free english movies available now on the tv in reasonable quality. One thing that I found particularly handy was that a small tube of liquid laundry detergent is supplied and some hooks above the bath. There was no bar fridge in my room on arrival but one was quickly supplied, gratis, when I asked. (Empty). Large shopping mall one block from the hotel and small 7-eleven type shop very near the front entrance where you can buy tsing taos for 6rmb. The included buffet breakfast was pretty average with fewer choices and poorer quality than similar 5* hotels. Very average automatic coffee machines and coffee pots. It was also so overcrowded on the Sunday- with a convention booking- that many people could not be seated. Most mornings it was reasonably quiet. Excellent room service Indonesian fried rice. I also had the "all you can eat" buffet a couple of nights but thought that it was over priced for the quality of food available at 138RMB (approx 30aud.) Reasonable wifi access throughout the hotel and I was able to read my Gmail but not send it. (I couldn't even download it in Jiangsu.) There is no option on the Trip booking page to ask for 'special requests" for this hotel. Also no option to ask for a non smoking floor and I wasn't asked at check-in. Very annoying.
Response from Property: Dear guest, welcome to Zhenshi Hotel again. Hotel rooms can provide hard board mattresses and various types of pillows. If you feel uncomfortable, you can contact the guest room for replacement; I'm sorry that the cooling effect of the room air conditioning is not satisfactory to you. The hotel will inspect and rectify it; The hotel buffet breakfast will be relatively crowded when encountering teams, and there will be a dedicated individual reception area to ensure everyone's dining experience. The dishes will be updated and upgraded regularly; Regarding special requirements, they can be added independently on the website. The hotel will confirm and provide them upon receipt. Afterwards, all online guests will communicate in advance and inquire about the relevant requirements again upon arrival. We apologize for any inconvenience caused. Looking forward to your next visit and experiencing a better service experience!
Business 2-bed Room
Stayed in Mar 2024
Business travelers
5 review
8.0/10
Very Good
Posted on Jun 28, 2024
A Good hotel in this city.
Response from Property: Thank you for your love and feedback on the hotel. We hope you have a wonderful day in this city and look forward to your visit again!
I love travel I love Holiday
Business Suite (Villa B)
Stayed in Feb 2024
Business travelers
183 review
10.0/10
Outstanding
Posted on Mar 21, 2024
GREAT LOCATION.
Response from Property: 尊敬的賓客您好!感謝您的滿分評價,酒店一直以顧客至上的原則為每一位賓客提供貼心的服務,期待您再次選擇振石大酒店!
Nongxinggaiwancha
Business 2-bed Room
Stayed in Oct 2022
Travel with friends
16 review
10.0/10
Outstanding
Posted on Dec 22, 2022
I've been in Jianghu, but there is no legend of elder brother in Jianghu.
Response from Property: 謝謝
Anonymous User
Business Suite (Villa B)
Stayed in Apr 2025
Business travelers
25 review
7.5/10
Posted on May 21, 2025
The transportation is convenient for business trips. It is close to everywhere. Recently, the tour groups are very noisy and there are many people. There may be no seats. It is crowded. It is OK for business trips. It is opposite the botanical garden. That's it.
Original TextTranslated by Google
Response from Property: 您好,很抱歉沒能給您一個完美的出行體驗,我們會繼續努力,將不足改進!希望有機會再次相遇,能夠給您更好的服務!
FHDGMNJ
Dopamine Family Suite (PS5+90-Inch Projector+Giant Lego Wall)
Stayed in Apr 2025
Family
9 review
10.0/10
Outstanding
Posted on May 19, 2025
Because I am traveling with my kids, I compared many hotels and chose this one. The hardware facilities are excellent. The family suite is very suitable for the whole family. My son likes the slide very much. There is a fast charging pile at the exit, but you need to go around the entrance. There is Wuyue Plaza a few steps away, which is convenient for eating and drinking. In short, the location and environment are very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for spending your precious time to give us a full score evaluation. We are glad that you spent a wonderful time in the hotel. Thank you for your trust and love for our hotel. Bringing you unforgettable memories is what we are proud of. We look forward to your next visit!
Guest User
Panoramic Family Suite
Stayed in Apr 2025
Travel with friends
30 review
8.5/10
Very Good
Posted on May 6, 2025
Because we were traveling with four adults and one child, we chose a hotel with three beds. There were not many hotels to choose from. When we saw this hotel had this room type, we booked it immediately. I didn't expect to be surprised when I entered the room. The room was super large and had three toilets. It should be a standard room and a suite connected. The use space is very spacious and the facilities are complete. Good reviews. At the same time, there is a fast charger in the hotel's ground parking lot, which is very friendly to trams. Good reviews. The breakfast is also very rich, and there are special mutton noodles. Improvements: 1) There is no body lotion or cotton swab in the room; 2) The front desk is inexperienced. When registering, a friend registered first and sent the room number to me. I went to the front desk to make up the registration and get another room card later. When re-registering, because there was a stranger at the front desk, I deliberately typed the room number on the screen of my mobile phone to show it to the front desk, and verbally explained that I wanted to re-register the card for this room. As a result, the front desk didn't think about it at all and shouted out room 2828 directly. At the same time, because I used an electronic ID card, the front desk may not see my surname, so I asked what my surname was. When I said my surname, the front desk read my full name loudly again. It was equivalent to reporting the room number and the customer's name. It seemed that they had not been trained at all and did not know how to protect customer privacy. This made people feel very unprofessional; 3) The room has not been air-conditioned yet, and it is very stuffy; 4) During the breakfast buffet, I asked for a paper cup to pack a cup of coffee to take away, because I just had breakfast and could not drink coffee, but I had to drive away in a while, so I wanted to pack a cup of coffee to take away, but the staff told me that it was not allowed. If you want to pack a cup of coffee, you need to use up a breakfast quota in the room. Although it is understandable that the principle of buffet does not allow packaging, I think the hotel should be able to meet the demand that is not too excessive, or communicate and negotiate, but it is very speechless to tell that a cup of coffee requires an additional breakfast quota to exchange. Fortunately, a supervisor was replaced later to communicate directly, and he actively helped to prepare a paper cup. The overall cost performance is still very high. It would be better if the service awareness could be slightly improved. Thank you
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and giving such a high evaluation of the room. We are sorry that we did not bring you a perfect experience in terms of details. The hotel will verify the relevant situation and conduct training to improve the service quality. We look forward to your better stay experience next time!
Guest User
Deluxe Suite
Stayed in Apr 2025
Family
4 review
1.2/10
Posted on May 4, 2025
As soon as I entered the room, I found that the hygiene was very poor. There were many unknown stains on the desk, which was obviously not cleaned. The air conditioner was very noisy, the quilt was very thick, and the pillow was poorly filled. I didn't sleep well all night. The design of the room is hard to describe. The entire bathroom is very dark and narrow. Going to the bathroom in the middle of the night not only requires a long walk, but it is also quite scary. Not to mention the lighting, yellow is yellow, white is white, can't it be unified? The experience is extremely poor.
Original TextTranslated by Google
Response from Property: Hello, we are sorry that we could not give you a perfect travel experience. We will verify and deal with the hotel issues you raised, and will continue to improve them in the following work! I hope to have the opportunity to meet you again and provide you with better service!
Anonymous User
Business 2-bed Room
Stayed in Apr 2025
Travel with friends
36 review
9.0/10
Great
Posted on May 3, 2025
The first impression of the hotel when I checked in was that the lobby was spacious, the rooms were clean and tidy, and the comfort was overwhelming! After staying for two nights, I felt that it was just average. Although I stayed in Building B of a five-star hotel, there was no small refrigerator (there was an empty space but it was not placed), which was very inconvenient! There were not many varieties of breakfast, and the supply was insufficient. There were always empty pots and plates at the food pick-up area. The dishes that were replenished later were also different, mainly vegetarian dishes. I guess Building A would be better! The cleaning on the second day was relatively simple. If you continue to stay, you should also do basic cleaning. In addition to making the bed, placing drinking water and other superficial work, the hair dryer was not put away, and the slippers were not placed, which proved that the floor was not cleaned; I don’t know what the evaluation criteria for five stars are now? But the service must be improved.
Original TextTranslated by Google
Response from Property: 感謝您選擇振石入住,感謝您的點評與美照,我們會繼續努力提高服務品質,期待您下次來給您更好的體驗!
Anonymous User
Business 2-bed Room
Stayed in Apr 2025
Family
21 review
10.0/10
Outstanding
Posted on May 3, 2025
Facilities: There are 2 buildings in front and back, as well as parking lots and charging stations Sanitation: The bathroom is large, with a shower room and bathtub Environment: There is a small garden with a lot of greenery Service: Friendly service, many breakfast options, The waiter took the card to check out
Original TextTranslated by Google
Response from Property: 感謝您一直以來的支持和肯定,很高興為您提供愉快、開心的入住體驗,酒店十分注重服務品質,為每一位客人帶來驚喜與感動的享受,真誠期待您的再次光臨!
Guest User
Business 2-bed Room
Stayed in Mar 2025
Business travelers
35 review
10.0/10
Outstanding
Posted on Apr 30, 2025
The room is very nice, the service is very thoughtful, I must mention their toiletries, not small bottles, the smell is very good, especially the shower gel 🧴 there are many scents, the hotel environment is so beautiful, it is like a park, there are many birds, the chirping of the 雎偶 is very beautiful. The gym is amazing, so professional! I also want to add that the recent package is so worth it, the room plus the main meal package, I ordered Japanese food, the hot pot is also good, I will try it next time 🌺
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您花費寶貴的時間給我們滿分的評價,很高興您在酒店度過了美好的時光,感謝您對我們酒店的信任和喜愛,給您帶來難忘的回憶才是我們值得驕傲的地方,期待您的下一次光臨!
Guest User
Business 2-bed Room
Stayed in Mar 2025
Family
10 review
9.5/10
Amazing
Posted on Apr 11, 2025
Every time I come to Tongxiang, I book this hotel and stay there many times. It has never disappointed me. It is clean and sanitary. The breakfast is rich and varied. Satisfied, satisfied, satisfied, satisfied
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise! The hotel has always provided considerate services to every guest with the principle of customer first. We look forward to your choosing Zhenshi Hotel again!