Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station) Reviews
Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)
No.50 Jinzhu Road, Changning District, Shanghai, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station) Guest Reviews
4.7/5
Outstanding
1162 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1162)
Positive reviews(1138)
Reviews with photos/video(104)
Easy to get around(170)
Convenient location(144)
Friendly front desk staff(133)
Classy environment(98)
Close to metro(88)
Delicious breakfast(30)
Perfect for business trips(20)
Elevator was OK(13)
Negative reviews(24)
Zolbadral
Guestroom (2 Beds)
Stayed in Sep 2024
Family
13 review
4.5/5
Great
Posted on Sep 27, 2024
Enjoyed the stay, Location was great, Might stay again. Staff was super friendly
Guest User
Double Room
Stayed in Jan 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Great hotel with great service. We really enjoyed our stay at this hotel. Would definitely book it again.
Response from Property: Dear guests, hello! Thank you for staying at the Heyi Zhishang Hotel. Your love is the greatest affirmation and praise for us. If you are willing, we will always be your home. No matter how late it is, there will always be a lamp, and there will always be us family waiting for you to come home. (Linda, Hotel General Manager)
Zh3nni
Business Double Room
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Environment and service is good.
Location is near to train station
Response from Property: Dear guests, hello! Thank you for staying at the Heyi Zhishang Hotel. We see your praise and praise in our eyes and rejoice in our hearts. I sincerely wish you happiness every second and good luck every day. Looking forward to your visit again! ( Linda, general manager of the hotel
mcfc 1894
Business Double Room
Stayed in Mar 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Mar 19, 2024
Very good for the price clean and comfortable bed and nice shower
Response from Property: Dear guests, hello! Thank you for staying at the Heyi Zhishang Hotel. Your love is the greatest affirmation and praise for us. If you are willing, we will always be your home. No matter how late it is, there will always be a lamp, and there will always be us family waiting for you to come home. (Linda, Hotel General Manager)
Anonymous User
Guestroom (2 Beds)
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Helpful and friendly front desk receptionists especially the younger lady. Clean room, neat bathroom. The staff had smiles on the faces all the time, even the security man. There’s a convenient store right by.
Response from Property: Hello dear guests! Thank you for staying at Yi Zhi Shang Hotel. The hotel has a superior geographical location, a warm, comfortable and clean accommodation environment, and dedicated personalized services. We are very happy to receive such a high evaluation from you. We will continue to work hard and make continuous progress. Looking forward to your visit again! (Hotel General Manager Linda)
Guest User
Double Room
Stayed in Oct 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Great location and next to a good breakfast shop. Staff helpful and room small but great.
Response from Property: Dear guests, hello! Thank you for staying at the Heyi Zhishang Hotel. We are so happy to see your praise. Your affirmation is the driving force for our growth. It is our duty and obligation to serve every guest well. Your comfortable and satisfactory stay is our greatest success. We look forward to seeing you often at home. (Linda, Hotel General Manager)
Guest User
Business Double Room
Stayed in Mar 2023
Business travelers
1 review
2.5/5
Posted on Mar 6, 2023
Rooms were very clean and fresh, But unfortunately access to room was most unsafe i have experienced in many years of travel Upon exit lift your are confronted with dangerous awkward stairs with one or two steps from elevators doors. I only only had a small bag it was still dangerous to use the stairs . Poorly planned hotel or has been converted from some type of other building . Service at check out was terrible and in the end gave up and left because front desk person was more interested to have chat to someone than serve me.
Response from Property: Dear guests, thank you very much for your comments during your busy schedule. We are very sorry that you chose our hotel among thousands of hotels. It is our dereliction of duty to give you a bad stay experience and let you not enjoy satisfactory and high-quality service. The hotel attaches great importance to every suggestion put forward by the guests. We will strengthen training and rectification in time and strive to become better and better! Wish you a happy life!
Guest User
Business Double Room
Stayed in Apr 2023
Business travelers
4 review
3.5/5
Posted on Apr 9, 2023
So second time at this hotel. When checked in the room strongly smell of cigarettes smoke. So they change for me quickly. Good service. Second room have very bad smell coming drain in bathroom floor. Smell like sewer. Hotel know that this problem because they put air freshener on to of drain. So the. Room has sewer smell mixed with fresher smell. Really unpleasant to honest.
Response from Property: Hello, dear guest! Thank you for choosing Yili Zhishang (Yili Road Branch), but I am also very sorry for not being able to bring you a good accommodation experience. This is our mistake. We did not discover your needs in the first place, and our partners will definitely pay attention to it in the future. of. At the same time, if you have any problems during your stay, you can always find the partners at the front desk. We will help you solve the problem as soon as possible. The hotel is currently in operation. Professionals have been asked to test the air quality before opening. Please feel free to check in . And the aunt will also open the windows to ventilate when cleaning to keep the indoor air flowing. At the same time, I am very grateful for your comments. Only in this way can we make continuous progress. I hope that your journey will not be affected by this. I can come to Shanghai again in the future. Yizhishang (Yili Road), check out our improvements. The partners of Yiyi will look forward to meeting you again with enthusiasm. (Hotel General Manager Linda)
Guest User
Double Room A
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 1, 2024
Will stay again.
Response from Property: Dear guest, thank you for staying and commenting on the Yili Road Subway Station and Yi Hotel. Your satisfaction is the work goal and motivation of all hotel staff. We will continue to maintain and continuously improve to make every guest satisfied. We look forward to your next stay and wish you smooth work and a happy mood! General Manager Linda
Guest User
Double Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
jen bao
Hephner
Superior Double Room
Stayed in Nov 2022
Couples
13 review
4.0/5
Very Good
Posted on Nov 29, 2022
Basic hotel for low price. I like this for a lovers' fun low level hotel: The room is clean, big enough if you pay a bit more for the 25 meters room, big smart TV, comfortable bed, and the location is very close to a metro station. I will probably book it again. No English service so if you don't speak Chinese make sure you know how to use translation apps.
Response from Property: Hello, dear guests! Thank you very much for your stay and detailed review. Your recognition and supervision are the greatest motivation for our continuous improvement, thank you for giving us sincere and valuable feedback! We regard customer service as the core of all our work from the bottom of our hearts. Respect customers and trust customers. We also sincerely invite you to experience different Yitel Hotels. We Yitel people attach great importance to every chance encounter with you. Thanks again! The partners of Yili Hotel Shanghai Yili Road Subway Station Branch are looking forward to your next visit. General Manager Linda
Guest User
Double Room A
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 15, 2023
good service, nice trip.
Beloved David
Double Room A
Stayed in Jan 2024
Couples
11 review
4.5/5
Great
Posted on Apr 22, 2024
So loud!
Response from Property: Dear customer, hello! Thank you very much for choosing to stay at our hotel. We apologize for any inconvenience caused during your stay and will continue to improve and perfect. All staff of Heyi Zhishang Hotel welcome you to your next stay! (Linda, Hotel General Manager)
Saiprasaad G
Business Double Room
Stayed in Nov 2023
Couples
8 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Very good.
Guest User
Double Room
Stayed in Oct 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Nov 1, 2024
The location is very convenient, and there are some small shops nearby that taste great.
The hygiene is worrying, and there are acne stickers on the wall.
There is breakfast, but the restaurant is very, very small, and can accommodate 5-6 people at the same time.
The hair dryer has very low wind power, just like an electric fan, and it is not as fast as a towel.