Manju HOTEL Reviews

Response from Property: Thank you for your detailed feedback! We are very happy to hear that you are satisfied with the service and location of the hotel. Thank you for pointing out the problem of dust on the floor, which will help us further improve the quality of our service. Your high evaluation of the overall experience is the greatest encouragement and support for us. Whether it is the view outside the room or our service level, we are committed to providing guests with the best experience. We apologize for the dust on the floor. This indicates that we may have negligence in the cleaning process. We will immediately strengthen the cleaning process to ensure that each room meets the highest standards of cleanliness before guests check in. At the same time, if you encounter any similar problems during your stay, please feel free to inform the front desk and we will immediately arrange for staff to deal with it. Thank you for your support and trust in us. We will continue to work hard to ensure that every guest can enjoy the best service and comfortable environment. Looking forward to your next stay!

Response from Property: Dear guest, thank you for sharing this with us. We are sorry to hear that the nearby neighborhood is undergoing large-scale renovations, which may have affected your stay. If the construction noise affects your rest, please inform the front desk and we will try our best to provide auxiliary supplies such as earplugs to reduce the disturbance. Although there is construction in the nearby area, there are still many places worth visiting in other parts of the city. Our staff can provide you with detailed travel advice, including transportation guides and attraction introductions, to help you better plan your trip and stay away from the construction area.

Response from Property: 尊敬的賓客您好，非常感謝您選擇我們酒店作為北京之行的下榻之所，並抽出寶貴時間分享您的入住體驗。得知您和家人在我們這裏度過了11個愉快的夜晚，我們感到由衷的高興！我們一直致力於為賓客提供便捷的出行環境與舒適的居住體驗，酒店臨近三條地鐵線及多個公交站點，正是為了方便每一位旅客的行程安排。而房間的寬敞佈局、乾淨整潔以及兩個小陽台的設計，也希望能為您的旅途增添一份家的温馨。看到您對我們的服務團隊給予高度評價，這對我們是莫大的鼓勵！您的滿意是我們前進的動力，期待您下次來北京時再次光臨，我們將繼續以真誠的服務迎接您的歸來！祝您生活愉快，旅途順心，家庭幸福！😊

Response from Property: 尊敬的客人，非常感謝您對酒店細緻入微的點評！您的反饋不僅讓我們感受到您對本次入住體驗的認真與用心，也為我們今後的提升提供了寶貴的參考。我們很高興看到您認可了酒店的地理位置、環境舒適度以及服務品質，同時也非常感謝您提出的一些中肯建議。我們非常高興您認可酒店的整體環境和氛圍。位於護國寺街區，這裏不僅是北京歷史文化的重要組成部分，也是連接現代都市便利的理想區域。酒店距離平安裏地鐵站僅數分鐘步行路程，交通十分便捷，無論是前往故宮、天安門、三里屯等熱門景點，還是商務出行都非常方便。房間雖小但乾淨整潔：正如您所説，我們確實有一些緊湊型房間，但在有限的空間內，我們力求做到功能齊全、佈局合理，並始終保持高標準的清潔衞生。 建議選擇空間更大的房型：非常感謝您的貼心提示，我們也會在預訂頁面更清晰地標註不同房型的空間特點，幫助客人做出更適合自己的選擇。周邊豐富的餐飲選擇是我們的一大亮點。無論您是想品嚐地道的老北京小吃，還是享受一頓快捷西式簡餐，這裏都能滿足您的味蕾。該地區遍佈着迷人的老胡同民居，增添了真正的當地風情：護國寺街區本身就是北京傳統文化與現代生活融合的縮影，我們也鼓勵住客走出酒店，深入衚衕巷弄，感受這座城市的獨特魅力。我們始終堅持以熱情、專業、高效的服務接待每一位客人，您的肯定將激勵我們的團隊繼續努力。我們深知北京天氣多變，因此特別準備了雨具租賃服務，希望能為雨天出行的客人帶來一點便利。

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will do our best to bring you a better stay experience. We are very moved to see your satisfaction and affirmation. Manju Hotel looks forward to your return and welcomes you often.

Response from Property: Distinguished Guests: Hello!Thank you for taking the time to share your feedback about your stay at our hotel. We're delighted to hear that you found the room size satisfactory and that our location, just a 5-minute walk from the train station, was convenient for your needs. Offering value for money is something we strive for, and your acknowledgment means a lot to us.We apologize for any inconvenience caused by the absence of a fridge in the room; however, we appreciate your understanding that we do provide a shared fridge in the hallway for guests' use, along with a microwave. These amenities are intended to add convenience to your stay, allowing you to store and heat up food as needed.Your feedback is invaluable to us as it helps us identify areas where we can improve. We are always looking for ways to enhance our guest experience, and we will certainly take your comments into consideration for future improvements.Should you choose to stay with us again, please don't hesitate to reach out if there's anything we can do to make your stay even more comfortable. We hope to have the pleasure of welcoming you back soon and exceed your expectations with an even better experience.Thank you once again for your review, and safe travels!Warm regards,

Response from Property: Dear guest,thanks for your comment.Thank you for recognizing the housekeeping team and their work.As you said, all the staff in our hotel want to every guest feel at home through our service.Our hotel is located in the center of Beijing,close to Pinganli subway station.Staying at our hotel will get a convenient travel.There are many special food near our hotel.We have also prepared coffee and tea,looking forward to your stay again.

Response from Property: Thank you very much for your reconfirmation and positive evaluation! We are very honored. Your recognition and support are the driving force for us to continuously strive to improve the quality of our service. Thank you again for your valuable opinions and recommendations! Your feedback is very important to us, it helps us to continuously improve and enhance the quality of our service. Looking forward to your visit again and wish you a happy life! If there are other aspects to add or if you have other questions, please feel free to let me know! 😊

Response from Property: Thank you very much for your reconfirmation and positive evaluation! We are very honored. Your recognition and support are the driving force for us to continuously strive to improve the quality of our service. Thank you again for your valuable opinions and recommendations! Your feedback is very important to us, it helps us to continuously improve and enhance the quality of our service. Looking forward to your visit again and wish you a happy life! If there are other aspects to add or if you have other questions, please feel free to let me know! 😊

Response from Property: 感謝您對酒店設施、衞生狀況、服務以及環境的具體反饋。我們非常重視您的意見，並且很高興得知您對我們的洗衣房設施、整體衞生狀況和服務態度表示認可。感謝您選擇我們的酒店，並給予寶貴的反饋。我們真誠希望未來有機會再次為您服務，屆時希望能帶給您一個更為滿意的入住體驗。

Response from Property: Thank you for your recognition and support! We are glad that you are satisfied with the environment and service of Manju Hotel. We always adhere to the concept of attentive service and strive to create a comfortable and warm stay experience for every guest. We are encouraged to hear your affirmation. In the future, we will continue to improve our quality and look forward to your next visit. We hope that every encounter will make you feel more warmth and beauty. I wish you a pleasant journey and a happy life!

Response from Property: 尊敬的客人，非常感謝您對酒店的詳細反饋！從您的描述中可以看出，您對我們的酒店整體體驗感到滿意，尤其是對新裝修、房間大小、空調製冷效果、前台服務以及地理位置等方面給予了肯定。同時，我們也注意到您提到的一些細節，並將繼續努力改進。我們很高興聽到您對酒店的新裝修表示認可。保持設施的新穎和現代化是我們提升住宿體驗的重要一環。讓您瞭解房間訊息是我們的基本原則之一，確保客人在預訂時就能清楚瞭解房間的具體情況。感謝您的理解與接受。酒店是季節性中央空調，確保客人的舒適度，我們會提前做好準備，五一之前已經開放使用。我們尊重每位客人的私隱，並且遵循相關法律法規，在保障安全的前提下儘量減少開箱對客人的打擾。雖然我們目前可能不提供早餐服務，但周邊豐富的餐飲選擇為客人提供了多樣化的用餐選擇。此外，我們也會根據客人的反饋考慮未來是否增加或優化早餐服務。優質的服務是我們追求的目標之一。無論是接待、諮詢還是解決問題，我們都力求以最真誠的態度為您提供幫助和支持。非常感謝您選擇我們的酒店，期待再次為您服務！祝您一切順利！

Response from Property: 感謝您對酒店的詳細反饋，您的意見對我們非常重要。我們非常理解並重視您提出的每一個觀點，並將根據您的反饋進行改進和優化。照片有時可能會因為拍攝角度或鏡頭效果顯得空間更大。我們會進一步優化展示圖片，確保它們更真實地反映房間的實際大小。同時，如果房間類型有多種選擇，歡迎隨時向前台諮詢以找到最適合您需求的房型。我們將繼續努力改善酒店設施和服務，使其更加現代化和舒適。白班的小哥還可以，晚班的前台小哥有點冷漠：對於這一點，我們深表歉意。我們的目標是為每位客人提供一致的熱情服務。我們會加強對員工的服務培訓，特別是晚班團隊，確保所有工作人員都能以最熱情的態度迎接每一位客人。謝您的支持與反饋，期待未來有機會再次為您提供愉快的住宿體驗。歡迎您下次再來時繼續選擇我們作為您的住宿地。祝您生活愉快！