Comfort Business Hotel Reviews

Response from Property: Dear guest, we are deeply sorry for bringing you such a bad stay experience! We have immediately strengthened the cleaning process and carried out deep mold removal in the bathroom. At the same time, we will strengthen staff training and improve service quality. We sincerely invite you to supervise again and we will definitely welcome you with a brand new environment!

Response from Property: 所有的喜悦都源於您的肯定，我們會一如既往前行，感恩每一次相遇，期待您的再次選擇！

Response from Property: Dear guest, thank you very much for sharing your stay experience in such detail. Your feedback is very important to us. You mentioned that the location is excellent, the subway is close, the staff is friendly and enthusiastic, and there are good dining options nearby. These are all very gratifying, which is a recognition of the overall advantages of our hotel. However, we are deeply sorry for the serious problem of guests smoking illegally, which caused the corridor to be filled with smoke. The hotel has always strictly abided by the no-smoking regulations, and there are clear signs in the rooms, but this situation shows that we have omissions in supervision and enforcement. We will also strengthen the inspection efforts and increase the frequency of inspections to ensure that similar situations do not occur again. In addition, we will set up more obvious no-smoking reminders in the public areas of the hotel, strengthen the training of employees, and improve everyone's attention to and ability to enforce the no-smoking regulations. Once again, I apologize for the inconvenience caused to you. I hope you can give us another chance. I believe that we will welcome your next stay with better service and environment.

Response from Property: Dear guest, thank you very much for your affirmation of our hotel! I am glad that our location and cost-effectiveness have left a deep impression on you. We will continue to work hard to provide you with better services so that you can feel the warmth of home every time you stay. Looking forward to your next visit!

Response from Property: Dear guest, thank you very much for your feedback on our hotel. Regarding the old building you mentioned, we are aware of it and plan to carry out necessary renovations and upgrades in the future to enhance the guest's accommodation experience. At the same time, we are deeply sorry for the lack of the hotel's English name. This is indeed our negligence in sign setting. We have started to make and install signs containing the English name to ensure the completeness and accuracy of the hotel's information. Thank you again for your feedback. We will take every guest's comments and suggestions seriously and continue to work hard to improve and enhance our service quality. I look forward to your next visit. I believe you will see the positive changes in our hotel. If you have any other questions or need help, please feel free to contact our front desk staff.

Response from Property: 所有的喜悦都源於您的肯定，我們會一如既往前行，感恩每一次相遇，期待您的再次選擇！

Response from Property: Hotel reply: Thank you for your high recognition! 🎉 Convenient location + high cost performance is our "ace combination". We are very happy to add color to your trip to Shanghai~ Your satisfaction is our driving force. We look forward to continuing to provide you with a clean, comfortable and affordable accommodation experience next time. I wish you a happy journey!

Response from Property: 尊敬的賓客，感謝您的高度評價！我們深感榮幸能為您的上海之行增添美好回憶。優越的地理位置、貼心服務和整潔舒適的房間是我們不變的追求。期待再次與您相遇，願這份完美體驗常伴您的旅程！

Response from Property: Dear customer, thank you for your kind words. We're delighted you found our front desk staff very friendly, our 24-hour service convenient, and the location near the subway station with the option of late check-out beneficial. We look forward to serving you again.

Response from Property: 尊敬的客人非常抱歉給您帶來了不愉快的住宿體驗，對於您反映的房間無窗户、燈光昏暗以及馬桶下水道返味的問題，我們深感抱歉。關於房間無窗户和燈光昏暗，我們理解這可能會給您的住宿帶來不便，我們已經記錄下這個問題，並會在未來的房間裝修和改造中加以考慮，儘量為客人提供更加明亮、通風的住宿環境。對於馬桶下水道返味的問題，這是我們衞生維護中的疏忽，我們已經立即安排工作人員對相關房間進行檢查和維修，確保下水道暢通無阻，同時加強衞生清潔工作，避免類似情況再次發生。再次對給您帶來的不便表示誠摯的歉意，並感謝您對我們的服務提出的寶貴意見。我們會認真吸取教訓，努力改進和提升服務質量，期待您能給我們一個改正的機會，下次入住時為您提供更加滿意的服務。如果您還有其他問題或需要幫助，請隨時聯繫我們的前台人員。

Response from Property: 尊敬的顧客：您好！非常感謝您入住我們酒店並給予評價。看到您提到酒店位置便利且物超所值，我們深感欣慰，這是對我們酒店整體品質和服務的高度認可。對於您指出酒店沒有烘乾機這一情況，我們已詳細記錄。後續我們會綜合評估酒店運營成本、空間利用以及顧客實際需求等多方面因素，考慮是否增加烘乾機設備，以便為顧客提供更全面的洗衣服務。

Response from Property: Dear guest, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review. We sincerely look forward to your visit again!

Response from Property: 非常感謝您的反饋。很高興聽到您對我們酒店的暖氣供應、地理位置和交通便利性表示滿意。關於毛巾和床墊的硬度問題，我們已知悉並將立即採取措施進行改進，以確保為您提供更加舒適的住宿體驗。再次感謝您的寶貴意見，期待再次為您服務。

Response from Property: 尊敬的客人非常感謝您對我們酒店的詳細評價與高度認可！很高興聽到我們的位置、設施、服務和價格都滿足了您和團隊的需求，為您的上海之旅增添了便利與舒適。特別感謝您對前台工作人員的讚揚，他們的努力與付出是我們酒店的寶貴財富。我們很高興得知他們在您遇到問題時提供了及時的幫助與支持。您的滿意是我們最大的動力，我們會繼續努力提升服務質量，確保每一位客人都能享受到高效、温馨的服務。期待在未來的日子裏，能再次為您服務，為您帶來更多美好的回憶。祝您生活愉快，期待再次相見！