Holiday Inn Express Shanghai Xuhui Binjiang Reviews
Holiday Inn Express Shanghai Xuhui Binjiang
No. 888 Wangyue Road, Xuhui District, Shanghai, ChinaSee Hotel Details
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Guest Reviews
8.3/10
615 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.1
Service8.3
Cleanliness8.4
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All reviews(615)
Positive reviews(576)
Reviews with photos/video(112)
Friendly front desk staff(70)
Great value for money(55)
Classy environment(41)
Quiet & comfortable(34)
Perfect for business trips(16)
Average sound insulation(14)
Comfortable bed(13)
Tasty food(12)
Negative reviews(39)
bcbagdat
1 Queen Standard
Stayed in Mar 2025
Family
1 review
4.0/10
Posted on Apr 29, 2025
It was terrible, there was a terrible smell and it was too noisy, despite we told the staff about other rooms noises they didnt do anything. Terrible
Response from Property: Dear Guest, We are truly sorry that we failed to provide you with a flawless accommodation experience. Our guest rooms are designed with measures like hollow double-layer soundproof glass, specially thickened solid wood doors, and soundproof door seals to block out noise. Regrettably, these efforts didn't live up to your expectations. Going forward, we will step up the management of public areas and the order within guest rooms. At the same time, we will further strengthen the construction of the employee training system and the optimization of the management mechanism. Through systematic and standardized professional training and strict service quality control, we will ensure that every need of our guests can be promptly responded to and properly handled, effectively enhancing the professionalism and satisfaction of our services. Welcome to visit again. Wishing you a pleasant journey. IHG Social Listening Team
Jelisaveta
2 Twin Standard
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 23, 2025
Clean and affordable stay.
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Express Shanghai Xuhui Binjiang and sharing your stay experience! I am glad to hear that you are satisfied with the cleanliness and cost-effectiveness of the hotel. Your affirmation is the greatest encouragement to us. We will continue to maintain high standards of service and provide a comfortable accommodation environment for every guest. Looking forward to serving you again during your next visit!IHG Social Listening Team
Cengiz
1 Queen Standard
Stayed in Feb 2025
Business traveler
19 review
10/10
Outstanding
Posted on Apr 20, 2025
Good hotel and service
Response from Property: Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. We will do our best to provide you with excellent service, comfortable atmosphere, and peace of mind in our hotel. With brand new enthusiasm, we will meet every need of you. Thank you very much for your affirmation and encouragement. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
lin ching
1 Queen Standard
Stayed in May 2023
Couple
5 review
10/10
Outstanding
Posted on Sep 5, 2023
good place and excellent cost
Response from Property: Your affirmation of us is a great encouragement to us. It is precisely because of the love and recommendations of so many kind-hearted customers like you that we are doing better and better. The hotel is located at No. 888 Wangyue Road, Xuhui District. It is only a 15-minute drive from Shanghai South Railway Station and only 800 meters from the expressway entrance. Nearby attractions include Shanghai Botanical Garden, Expo Green. Huajing Park, Ningguo Zen Temple, Taikoo Li Qiantan, etc. It is your perfect choice The first choice for business trips!
AAG+
1 Queen Standard
Stayed in Apr 2023
Solo traveler
4 review
3.5/10
Posted on May 16, 2023
Dirty cleaning, no window with real sunshine. Very bad breakfast... nothing good
Response from Property: Sorry for not giving you a perfect experience! We are also actively dealing with hotel hygiene issues. Because of your corrections, we can make greater progress! Hope to bring you a perfect five-point experience next time~~
TAQNEY
2 Twin Standard
Stayed in Feb 2023
Business traveler
1 review
8.0/10
Very Good
Posted on May 9, 2023
The area is nice and quiet, clean streets have shopping areas nearby. I recommend it
Response from Property: Thank you for your praise of our hotel. The hotel uses "Jingkeer Latex Mattress", which is designed according to the mechanics of the human body, allowing you to sleep peacefully. The linens are all equipped by five-star hotels, and they are changed every guest. Cleaning a room must follow a unified process and standard
kennycktan
2 Twin Standard
Stayed in Dec 2023
Business traveler
7 review
9.0/10
Great
Posted on Jan 13, 2024
Happy staying
Response from Property: Dear guest, welcome to our hotel. We offer meticulous and thoughtful hotel services to every customer with extremely high cost performance. Our guest rooms are decorated in a simple and stylish way, with complete facilities but not excessive, aiming to create a warm and comfortable resting space for guests. We select high-quality beds and soft and hard dual pillows to ensure that you can enjoy a comfortable sleeping experience. We always adhere to the service concept of "customer first" and make every preparation for you. We sincerely look forward to your visit again, and wish you a pleasant journey and all the best! The Holiday Inn Express Caring Team.
Guest User
1 Queen Standard City View
Stayed in Mar 2025
Business traveler
19 review
10/10
Outstanding
Posted on May 10, 2025
Holiday Inn Express Shanghai Xuhui is a perfect experience!
The hotel is located in the core area of Xujiahui, within walking distance of the subway station, adjacent to the business district and attractions, with convenient transportation and quiet in the bustling city. The guest rooms are simple and warm in design, with reasonable space layout, skin-friendly and breathable bedding, and dry and wet separation in the bathroom, showing quality in every detail. The front desk service is thoughtful and considerate, and will take the initiative to introduce surrounding facilities when checking in, and will respond to any requests. The buffet breakfast is rich and diverse, and the Chinese and Western meals are fresh and delicious. Freshly ground coffee and local wontons are especially recommended. The gym, laundry room and other facilities are complete, suitable for business travel or leisure travel. The price-performance ratio is outstanding among hotels in the same area, and I will choose here next time I come to Shanghai!
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6/9
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shanghai Xuhui. Your satisfaction is our eternal pursuit, and your full marks are enough to comfort us for our hard work every day. The simple and warm guest rooms, from the reasonable space layout to the skin-friendly and breathable bedding, to the dry and wet separation bathroom, every detail carries our pursuit of quality. The front desk staff will take the initiative to introduce you to the surrounding facilities, and provide considerate service that is responsive to your requests, just to make you feel at home. We are very happy to see that you like our rich, diverse, fresh and delicious buffet breakfast, especially the freshly ground coffee and local wontons that you recommend. Your choice and trust are our driving force. In the future, we will continue to optimize our services and quality. We look forward to your next visit to Shanghai, and once again create a perfect stay experience beyond your imagination for you! May your life always be beautiful and every journey be full of surprises! Holiday Inn Express Guest Care Team
Guest User
2 Twin Standard
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 22, 2025
The facilities are good and it's very quiet. The lady at the front desk is very nice. The room is quite big and the location is easy to find. It's very convenient and good overall. The breakfast is also delicious and has a wide variety.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,歡迎入住上海徐匯智選假日酒店。從設施品質、靜謐環境,到前台的貼心服務,再到寬敞房間、便利位置和豐盛早餐,都能得到您的認可,我們非常欣慰!我們酒店地理環境優越,毗鄰徐浦大橋和黃浦江,是觀賞浦江景色的優選之地。酒店周邊餐飲購物齊全,兼具自然風光和人文底藴,可以輕鬆駕車前往華涇公園、寧國禪寺、上海植物園、前灘休閑公園、西岸美術館等景點。您的每一句稱讚都是我們前進的動力,非常開心看到您在酒店住的舒適愉悦,期待未來還有機會迎接您的到來,祝您事事順心!智選假日賓客關懷團隊
Suyuanyang
2 Twin Standard
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 20, 2025
This stay was very satisfying. The hotel environment is clean and elegant, the rooms are spacious and comfortable, and the details are handled very attentively. The front desk reception is warm and professional, and the check-in and check-out are very efficient. Special thanks to the room service staff, who always smile and respond to needs in a timely manner. The breakfast is rich in variety and tastes very good. The overall atmosphere is warm and relaxing. It is very suitable for business trips or travel, and it is worth choosing again!
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Holiday Inn Express Shanghai Xuhui. Our entire team is very encouraged to receive such detailed and warm praise from you! From the clean and elegant environment, spacious and comfortable guest rooms, to the efficient and professional service at the front desk, the warm and thoughtful response of the housekeeping staff, to the rich and delicious breakfast, the recognition you mentioned one by one is the greatest compliment to our work! We know that attention to every detail is the key to creating a warm and relaxing experience for guests, and we are very pleased to perfectly meet your expectations. Whether you are traveling for business or leisure, we hope to provide you with the warmth of home. We look forward to seeing you again, and wish you all the best in life and happiness always with you! Holiday Inn Express Guest Care Team
RefrainXu
1 Queen Standard
Stayed in Mar 2025
Couple
12 review
9.7/10
Amazing
Posted on May 10, 2025
Overall good review, the cheapest Holiday Inn Express in Shanghai, the price is even lower than the nearby Home Inn Hanting. The breakfast is also of Hanting standard, but the location is a bit remote, and there are only a few buses to the city, but what else can you ask for at this price?
Original TextTranslated by Google
Response from Property: 親愛的客人您好,感謝您入住上海徐匯智選假日酒店。作為洲際酒店集團旗下的中端精選服務類酒店,温馨舒適的客房,簡約時尚的裝修,乾淨整潔的衞生情況以及高性價比等超值服務都是我們酒店的特色,確保您在入住期間愉快、愜意。我們始終踐行環境整潔是根本,優質服務是宗旨,全心全意為廣大賓客提供舒適的居停環境。期待與您的再次相遇!您旅途愉快,萬事如意!智選假日賓客關懷團隊
Anonymous User
1 Queen Standard
Stayed in Mar 2025
Business traveler
17 review
10/10
Outstanding
Posted on May 4, 2025
The price-performance ratio is very high, much cheaper than the official website, very cost-effective, Holiday Inn is a big international brand, trustworthy, and also gave free breakfast, I will stay here again next time,
Original TextTranslated by Google
Response from Property: 親愛的客人您好,感謝您選擇上海徐匯智選假日酒店。作為洲際酒店集團旗下中端品牌,一直以來我們都努力為客人提供高性價比的環境和服務,酒店擁有清新時尚、温馨舒適的客房,整潔清爽的衞生,熱情滿滿的服務,讓您在遙遠的旅途中依然能感覺到家的温馨。贈送免費早餐是我們為您精心準備的心意,希望能為您的旅程開啟活力滿滿的一天。再次感謝您對智選假日酒店品牌的信任和支持,我們滿心期待與您再次相遇,願您生活順遂,萬事勝意!智選假日賓客關懷團隊
Guest User
1 Queen Standard
Stayed in Feb 2025
Business traveler
61 review
10/10
Outstanding
Posted on Mar 24, 2025
The room is not big, the breakfast is good and it is clean. It is not bad to stay in Shanghai at this price. I am satisfied. The location is also easy to find. It is very quiet at night and I slept until early in the morning. The window faces the inside, which feels very strange.
Original TextTranslated by Google
Response from Property: Dear guests, it is a great honor to have the opportunity to provide you with high-quality services and a comfortable experience. As the simplest and most refreshing brand under the InterContinental brand, it creates a simple and smart travel experience for guests. The hotel is adjacent to the Xupu Bridge and the Huangpu River, and is an ideal place to enjoy the scenery of the Huangpu River. The hotel is surrounded by a complete range of restaurants and shopping, with both natural scenery and cultural heritage. You can easily drive to Huajing Park, Ningguo Temple, Shanghai Botanical Garden, Qiantan Leisure Park, West Bund Art Museum and other attractions. Due to the room type, some guest rooms have interior windows. If you have special needs when checking in, you can communicate with the premise in advance, and we will try our best to arrange a more comfortable room for you. Xiaozhi is always looking forward to your return, and wish you all the best! Holiday Inn Express Guest Care Team
Guest User
1 Queen Standard
Stayed in Jan 2025
Business traveler
19 review
10/10
Outstanding
Posted on Feb 16, 2025
The room is clean and hygienic. It is not far from the bus station and subway station. KFC, FamilyMart and Starbucks are downstairs. The price is favorable. I will come again. The breakfast is average. I hope it will be better next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Xuhui. I am very happy to see that you have recognized the environment and location of our hotel! Xiaozhi has a superior geographical environment, adjacent to the Xupu Bridge and the Huangpu River, and is the best place to enjoy the scenery of the Huangpu River. The hotel is equipped with clean and comfortable guest rooms, branded bathing systems, high-quality beds and soft and hard double pillows to help you relieve the fatigue of the journey and relax your body and mind. We attach great importance to your suggestions on breakfast and have fed back to the catering team. We will continue to adjust according to the needs of the guests to improve the quality of the meals. We will continue to work hard and look forward to seeing you again! I wish you a happy life! Holiday Inn Express Guest Care Team
tsubasami
1 Queen Standard
Stayed in Dec 2024
Other
12 review
4.5/10
Posted on Jan 19, 2025
The soundproofing in the room is so bad that I can hear the conversations next door clearly. My room is on the third floor facing west. It's winter outside, but it's as hot as a sauna inside. The air conditioner is locked and can't be turned on. There's no air supply either. It's so hot at night that I can't even cover myself with a blanket. Two men next door were talking loudly until 3:30 in the evening. As a result, I could only wear a sweater and long pants and couldn't fall asleep until 4:00 in the evening.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Holiday Inn Express Shanghai Xuhui. We are very sorry that we did not provide you with a perfect stay experience. The air conditioning system of the hotel is currently adjusted to hot air mode. If you feel that the room is too hot, you can call the front desk and we will provide you with cooling facilities such as electric fans. Our guest rooms use hollow double-layer soundproof glass, specially made thickened solid wooden doors, and soundproof door seals to isolate noise. Unfortunately, the effect did not meet your ideal requirements. If you have any questions during your stay, please feel free to contact us and we will serve you wholeheartedly. Sincerely invite you to visit Xiaozhijia again, and may happiness always be with you. Holiday Inn Express Guest Care Team