Vienna Hotel (Shanghai Nanjing Road Pedestrian Street)

Vienna Hotel (Shanghai Nanjing Road Pedestrian Street) Reviews

Vienna Hotel (Shanghai Nanjing Road Pedestrian Street)

79 Guizhou Road (Guizhou Lu), Huangpu District, Shanghai, ChinaSee Hotel Details
Vienna Hotel (Shanghai Nanjing Road Pedestrian Street)
Vienna Hotel (Shanghai Nanjing Road Pedestrian Street)Vienna Hotel (Shanghai Nanjing Road Pedestrian Street)Vienna Hotel (Shanghai Nanjing Road Pedestrian Street)
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1 night

Guest Reviews

9.0/10
Good
3156 review
Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(3156)
Positive reviews(2972)
Reviews with photos/video(306)
Easy to get around(435)
Convenient for shopping(251)
Classy environment(149)
Many amenities(142)
Average sound insulation(140)
Close to metro(138)
Friendly front desk staff(104)
Many dining options(23)
Negative reviews(184)
Anonymous User
Superior Double Room
Stayed in Oct 2025
Couple
25 review
8.0/10
Very Good
Posted on Nov 17, 2025
Hotel location was amazing good. Right beside of the nanjing pedestrian road. However, the drainage system was quite smelly after flushed. Way to improve on the drainage system.
Response from Property: Dear Guest, Greetings! Our hotel is located in the heart of the city's most bustling area. However, due to its older building, renovations were not possible, and our room size may not have met your expectations. We sincerely apologize for this. The hotel is situated on Nanjing Road Pedestrian Street, just a 15-minute walk from the Bund. It's also a 3-minute walk from Exit 19 of the nearest subway station, People's Square, accessible by lines 1, 2, and 8. Shanghai Railway Station, Shanghai South Railway Station, Shanghai Hongqiao Railway Station, Hongqiao Airport, and Pudong Airport are all directly accessible by subway, meeting the travel needs of both business and leisure travelers. We look forward to your next visit!
Guest User
Superior Double Room
Stayed in Oct 2025
Family
3 review
10/10
Outstanding
Posted on Nov 3, 2025
The hotel location is very strategic and convenient with lots of foods and shops to choose from.
Response from Property: Dear Guest, Greetings! Our hotel is located in a commercial area, offering great convenience for guests' dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure a smooth and enjoyable stay. Please feel free to contact the front desk with any questions you may have during your stay. We prioritize creating a joyful and comfortable stay for our guests. We strive to provide the warmest and most attentive service. We hope to earn your continued support and welcome you back!
wanderlustturtles
Superior Room (2 Beds)
Stayed in Sep 2025
Traveling with friends
33 review
9.0/10
Great
Posted on Oct 19, 2025
It was ok but not at the same level of other Vienna hotels in china. Basic accommodation but very well located
Response from Property: Dear guest, hello! Our hotel is located in the business district, offering convenient access to dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure your trip is safe and secure. If you have any questions during your stay, please contact our front desk staff. We prioritize a "family-like" experience. We strive to impress you with our attentive and warm service. We hope to earn your return with our continued efforts! Welcome!
Kwandong
Superior Room (2 Beds)
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 19, 2025
Good location,,near the metro
Response from Property: 尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便, 而且酒店熱情的員工會為您的出行保駕護航, 入住期間您有任何疑問都可以聯繫酒店前台同事, 我們, 以“ 家人愉悦的心情” 至上。我們, 用最貼心的温暖服務, 去感動。希望能用我們不斷的努力贏得您下次 入住! 歡迎您!
Guest User
Superior Double Room
Stayed in Oct 2025
Couple
1 review
3.5/10
Posted on Nov 19, 2025
Well where do I start. Room was very very dirty, curtains full of stains, bathroom full of mould and silicone coming away. Quite possibly the noisiest hotel I’ve ever stayed in. You could hear the entire street as well as everyone else in their room. The shower was cold and aircon did not work. Would highly recommend avoiding this place.
Response from Property: 尊敬的賓客:您好!酒店位置處於市中心最繁華地段,因是老建築無法改造,我們的房間面積也是因為地段原因沒有達到您的預期。您反饋的衞生問題,這邊會對打掃房間的阿姨進行處罰,並且加強衞生的檢查力度,提高標準。由於天氣變冷,空調是中央空調所以衹能開熱風,淋浴水則需要多放一下才能變熱。再次為您不滿意的體驗致歉!祝您生活愉快~工作順利~!
Guest User
Deluxe Family Room
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 19, 2025
Just right next to Nanjing street. The room is ok for a family of 4. Staffs are awesome with well communication with Alipay translation :) Highly recommended.
Response from Property: 尊敬的賓客:您好!酒店位置處於市中心最繁華地段,因是老建築無法改造,我們的房間面積也是因為地段原因沒有達到您的預期,對此小維深表歉意!酒店位於南京路步行街,步行至外灘僅需15分鐘;距離最近的地鐵站人民廣場19號口步行僅需3分鐘,可乘坐1/2/8號線,上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達,能滿足出差、旅遊的出行要求,期待您的下次光臨哦~~~
Guest User
Superior Double Room
Stayed in Oct 2025
Traveling with friends
10 review
6.5/10
Posted on Nov 16, 2025
Location was perfect on pedestrian street. However car access is limited, and we had to be dropped off a few blocks away and have to drag our luggage to the hotel. Not optimal. Room was small and cramped. Bed was comfortable.
Response from Property: 尊敬的賓客:您好!酒店位置處於市中心最繁華地段,因是老建築無法改造,我們的房間面積也是因為地段原因沒有達到您的預期,對此小維深表歉意!酒店位於南京路步行街,步行至外灘僅需15分鐘;距離最近的地鐵站人民廣場19號口步行僅需3分鐘,可乘坐1/2/8號線,上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達,能滿足出差、旅遊的出行要求,期待您的下次光臨哦~~~
Ibrahim97
Superior Room (2 Beds)
Stayed in Oct 2025
Traveling with friends
2 review
6.5/10
Posted on Nov 19, 2025
The walls are thin you can hear all the noise from outside the room is ridiculously small barely enough space for two people to move housekeeping only replaces water bottles and leaves trash cans were never emptied during my stay and worst the bathroom sink drains release sewer smell
Response from Property: 尊敬的賓客:您好!酒店位置處於市中心最繁華地段,因是老建築無法改造,我們的房間面積也是因為地段原因沒有達到您的預期,對此小維深表歉意!對於您反饋的問題酒店會向有關部門進行反饋,加強檢查和處罰力度並做好相關培訓,再次給您致歉。酒店位於南京路步行街,步行至外灘僅需15分鐘;距離最近的地鐵站人民廣場19號口步行僅需3分鐘,可乘坐1/2/8號線,上海站、上海南站、上海虹橋站、虹橋機場和浦東機場均有地鐵直達,能滿足出差、旅遊的出行要求,期待您的下次光臨哦~~~
Anonymous User
Deluxe Double Room
Stayed in Apr 2025
Traveling with friends
3 review
8.0/10
Very Good
Posted on May 16, 2025
It is in very good location, just a few steps and you will reach the busy nanjing road. Walkable to the bund for 15 mins only. The room is quite small, can only accomodate 2 big luggages, but it is very clean.
Response from Property: Dear guests: Hello! The hotel is located in the business district, which provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. We hope to win your next stay with our continuous efforts! Welcome!
Somboon Bangkok
Superior Room (2 Beds)
Stayed in Oct 2025
Couple
6 review
8.5/10
Very Good
Posted on Nov 9, 2025
Best location from hotel we can walk to People’s square station easily.the room size is mostly small.
Response from Property: 尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便, 而且酒店熱情的員工會為您的出行保駕護航, 入住期間您有任何疑問都可以聯繫酒店前台同事, 我們, 以“ 家人愉悦的心情” 至上。我們, 用最貼心的温暖服務, 去感動。希望能用我們不斷的努力贏得您下次 入住! 歡迎您!
Prapat Limpavanitpan
Deluxe Double Room
Stayed in Oct 2025
Family
1 review
7.5/10
Posted on Nov 9, 2025
Good location and Room do clean and housekeeper is very friendly  Lobby should be more friendly to tourist
Response from Property: Dear Guest, Greetings! Our hotel is located in the heart of the city's most bustling area. However, due to its older building, renovations were not possible, and our room size did not meet your expectations. We sincerely apologize for this! We take your feedback very seriously and will strengthen our future training. Thank you for your review. The hotel is located on Nanjing Road Pedestrian Street, just a 15-minute walk from the Bund; the nearest subway station, People's Square Station (Exit 19), is a 3-minute walk away, accessible by lines 1, 2, and 8. It provides direct subway access to Shanghai Railway Station, Shanghai South Railway Station, Shanghai Hongqiao Railway Station, Hongqiao Airport, and Pudong Airport, meeting the travel needs of both business and leisure travelers. We look forward to your next visit!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2025
Family
1 review
9.5/10
Amazing
Posted on Nov 4, 2025
Stayed for 3 nights, location is great. Its very near to Nanjing Road Pedestrian. There are a lot of food just outside the hotel and the 1st food mall is just in front of the hotel. They always clean the room, change bath towel and refill bottles of water everyday. Hot and Cold shower is great. Stayed at 6th floor, over-all stay was excellent. Thank you Vienna Hotel.
Response from Property: Dear Guest, Greetings! Our hotel is located in a commercial area, offering great convenience for guests' dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure a smooth and enjoyable stay. Please feel free to contact the front desk with any questions you may have during your stay. We prioritize creating a joyful and comfortable stay for our guests. We strive to provide the warmest and most attentive service. We hope to earn your continued support and welcome you back!
Guest User
Superior Double Room
Stayed in Mar 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Jun 5, 2025
Location was great but can be busy at times, there are plenary of restaurants all around the area .subway station is close by too. the hotel is nice and has the necessary amenities, very good for a few nights stay..
Response from Property: Dear guest, hello! Our hotel is located in the business district, offering convenient access to dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure your trip is safe and secure. If you have any questions during your stay, please contact our front desk staff. We prioritize a "family-like" experience. We strive to impress you with our attentive and warm service. We hope to earn your return with our continued efforts! Welcome!
Guest User
Standard Double Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 26, 2025
Room is clean and comfy. Very good location to access everything. Many restaurants and shops. Nanjing road is very beautiful at night.
Response from Property: Dear guests: Hello! The hotel is located in the business district, which provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. We hope to win your next stay with our continuous efforts! Welcome!
Guest User
Superior Double Room
Stayed in Sep 2025
Family
6 review
10/10
Outstanding
Posted on Nov 4, 2025
The front hotel view look old and no ramp to push the luggages up the 2 step up. The hotel location was at the end and corner street at the back of Nanjing street. There were these 2 famous breakfast place near the hotel- the food not bad. They provided us with free umbrellla usage during our stay there. The rest ok.
Response from Property: 尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便, 而且酒店熱情的員工會為您的出行保駕護航, 入住期間您有任何疑問都可以聯繫酒店前台同事, 我們, 以“ 家人愉悦的心情” 至上。我們, 用最貼心的温暖服務, 去感動。希望能用我們不斷的努力贏得您下次 入住! 歡迎您!