Hyatt House Shanghai New Hongqiao Reviews

Response from Property: 感謝您對Lilian和Felix的認可呀！😊 他們倆就像團隊裏的“暖心搭檔”，一個擅長把複雜的入住流程變簡單，一個總能提前想到客人需要的小細節，收到您的肯定，倆人都幹勁滿滿呢！ 您的滿意就是對他們最好的鼓勵，我們會把這份認可轉達給他們，也期待下次還能為您提供同樣貼心的服務，歡迎常來呀~

Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!

Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!

Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit! Wish you could give us five stars next time!

Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!

Response from Property: Thank you for your stay with us, and if you satisfied with our service, please give us five points next time. Wish you have a nice day!

Response from Property: We're so happy you had such a satisfying stay! The amenities were easy to use, the bed was so soft it left you feeling refreshed, and even the quality of the toiletries was something you'd appreciate. These little details are what made you feel comfortable, and that's exactly what we wanted to achieve. The hotel's tranquil environment was designed to help you relax and unwind after a long time, and we're so grateful we lived up to your expectations. I especially want to thank front desk assistant Lilian for your kind words. Her warm smile and patient answers were meant to make you feel welcome the moment you arrived. She's definitely happier than anyone to know her thoughtfulness was appreciated! Next time you need a comfortable place to stay, we'll be waiting for you to come back and continue to bring you a happy mood.

Response from Property: Thank you so much for describing your hotel's strengths in such detail! From its prime location (just off the G50 exit, turn right, and across from the outlet mall), to its smooth access to and from the city, and even its mention of nearby attractions like Sheshan Happy Valley, it's like a "Qingpu travel and accommodation guide." The spacious 40-square-meter room, high floor with a great view, comfortable bed and shower, and especially the quiet nights—these details are the hallmarks of a five-star hotel, and we're incredibly grateful to have you appreciate their rare value! And the excellent value and comprehensive breakfast buffet are a testament to our dedication. Your thoughtful recommendation will surely benefit more people seeking convenient and comfortable accommodations. We'll continue to maintain these strengths, and we look forward to giving you the same excellent experience next time you visit. We're always waiting to see you!

Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing such a detailed and heartwarming review! We are honored and delighted to receive your recognition of Xiao Liu's service, breakfast quality, room environment, swimming pool facilities and hotel location! We are truly happy to see your children having fun in the pool and to add joy to your family time! Our goal is to provide you with a high-quality experience at a high cost-effectiveness during the May Day holiday. Your satisfaction is the greatest encouragement to us. We will continue to maintain high standards and look forward to welcoming you and your family many times in the future. May every gathering be filled with beautiful memories!

Response from Property: Baby, we're so overwhelmed by your comprehensive and heartwarming review! To create a comfortable environment for you, every corner, from the lobby to your room, has been meticulously decorated. The housekeeping team meticulously incorporates meticulous attention to detail into their daily routine, ensuring spacious and clean rooms. The front desk staff are incredibly enthusiastic and eager to provide you with exceptional service. The breakfast chefs are working tirelessly to prepare a rich and delicious meal just to delight you. Next time, baby, there are still so many surprises hidden in every corner, waiting for you to discover. We're looking forward to seeing you back home!

Response from Property: Dear, your praise is so heartwarming! We're so happy to hear it! Thank you so much for understanding us and explaining our hotel's value for money so clearly! Xiao Liu must be spinning in circles knowing you're so satisfied with his service. He's always so attentive, eager to find the best room for every guest so everyone can enjoy the beautiful scenery. No other hotel in the city center can compare to ours. Dear, when you come to Qingpu again, we'll definitely make every effort to accommodate you and help you unlock more wonderful experiences. Love you!

Response from Property: Baby, we've received your compliments about Lilian. The whole hotel is filled with joy! Lilian is our front desk clerk. Check-in was quick and smooth, and she explained all the important things to know clearly, which was heartwarming. She's always ready to answer any questions, patiently and immediately. Your praise is a welcome recharge for her.

Response from Property: We're so happy to have our hotel become your "returning guest choice"! You've stayed several times and are willing to come back. Whether it's the high cost-effectiveness, the convenience of being able to cook your own meals, or the convenient location across from the outlet mall, it all hits your needs, and this recognition is so precious. ~ The warm service of Cara Xiaoying at the front desk is to make every visit feel like returning to a "temporary home" and feel so comfortable. If they knew their care was appreciated by you, they would definitely be very motivated! We will continue to maintain these advantages. The next time you visit the outlet mall and want to show off your cooking skills, we are always waiting for you to "come home"~

Response from Property: Thank you for choosing our serviced apartment and sharing your 4-star stay experience! We know you came to Qingpu to browse the outlet mall and specifically wanted to cook, but encountered the issue of insufficient kitchenware, which indeed affected your convenience. We are very sorry for this. We will immediately review the apartment's kitchenware and replenish common items to make cooking more convenient for guests who need to prepare meals. You mentioned that the surrounding environment is a bit old, and we will also pay attention to any details that can be improved, such as the maintenance of common areas. Although you rated the overall experience as "above average," we understand there is room for improvement. We will use your feedback as a direction for improvement and strive to ensure that you experience even more comprehensive service next time you visit the outlet mall. Thank you again for your understanding and suggestions!