Holiday Inn Express Shanghai Changfeng Park Reviews

Response from Property: Dear guest,Thank you for choosing Holiday Inn Express Shanghai Changfeng Park and taking the time to share your kind feedback. We're delighted to hear that Lucy and Luck provided you with excellent service and that you enjoyed our hotel's location near North Meiling metro. Your appreciation means a lot to our team. We look forward to welcoming you back for another pleasant stay in the future!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your positive review! We're delighted to hear that you had a pleasant stay with us. The hotel is located next to Changfeng Park and is a 2 minute walk from Meiling North Road Station on Metro Line 15, making it convenient for you to explore the city. We hope to welcome you back again in the future. Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your detailed feedback. We’re glad to hear that you found our hotel’s location convenient, with easy access to the MRT station on Line 15 at North Meiling Road, just a short walk from Exit 5. The spacious and clean rooms, along with the room upgrade to a king-size bed, were much appreciated.Thank you for your suggestions regarding breakfast.We hope to continue improving and look forward to welcoming you back for another comfortable stay.Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the service from Amy and Cindy. We're glad you had a great experience.If you are satisfied, we hope you can give us a perfect rating as encouragement next time and look forward to welcoming you back.Best regards,IHG Social listening Team

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We understand that the location of our hotel may have been a bit farther from the main attractions than you had anticipated.It takes only 2 minutes to walk to Meiling North Road Station on Metro Line 15, making it very convenient to travel by subway.We are pleased to hear that the service from our staff was outstanding, with their diligence and teamwork ensuring a smooth dining experience. Additionally, The reception ladies also seem to have impressed you, and we are proud of their patience, helpfulness, and informativeness. The basic facilities available, such as the washing machine, dryer, gym equipment, and hot drinks corner, are designed to meet essential needs.Once again, thank you for your feedback. We hope to have the opportunity to serve you again in the future and provide you with an even better experience.Warm regards,IHG Social Listening Team

Response from Property: Dear Guest Thank you for choosing to stay with us and for taking the time to share your experience with us. Your satisfaction is our greatest motivation!Thank you for your appreciation of our location, staff and breakfast. Your compliments will certainly inspire them.Every detail you mentioned - from the convenience of the metro to the clean and comfortable rooms, from the friendliness of the staff to the delicious breakfast - is a highlight of our carefully designed services. Your approval is the best encouragement we could have. We will continue to maintain this enthusiasm and look forward to your next visit, which will give us the opportunity to bring you more surprises!We wish you a happy life and all the best!IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your kind words! We’re delighted that you found our hotel clean, family-friendly, and conveniently located near the train station. Your feedback motivates us to keep delivering comfort and convenience to every guest. We look forward to welcoming your family back for another memorable stay.Warm regards,IHG Social Listening Team

Response from Property: Dear guest,Thank you for choosing Holiday Inn Express Shanghai Changfeng Park and taking the time to share your wonderful experience! We are delighted to hear that Cindy provided exceptional service and that you enjoyed our prime location. Your kind words truly motivate our team to continue delivering heartfelt hospitality. We look forward to welcoming you back soon for another memorable stay!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent stay with us and found the hotel to be clean and the staff to be friendly. It's always our goal to provide a clean, comfortable, and welcoming environment for our guests.We are particularly pleased to hear that Cindy, Daisy, and Angel were helpful during your stay. Our staff are dedicated to providing exceptional service and going above and beyond to meet our guests' needs.Thank you once again for your feedback. We look forward to welcoming you back to our hotel in the future and providing you with another memorable experience.Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your kind words! We are delighted to hear that you found the room clean and the bed comfortable. Your comment about the location is noted, and we’re glad the subway station was convenient for you. It’s wonderful to know that you enjoyed the breakfast.We hope your stay was as comfortable as you described, and we look forward to welcoming you back again in the future!Best regards,IHG Social Listening Team

Response from Property: Dear guest,Thank you for choosing to stay at Holiday Inn Express Shanghai Changfeng Park and taking the time to share your experience. We are delighted to hear that you enjoyed our convenient location, clean and quiet room, and especially Lucy's service. Your kind words truly motivate our team to continue delivering exceptional hospitality. We look forward to welcoming you back for another pleasant stay soon!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your positive review! We're glad to hear that you had a good experience. Your satisfaction is important to us, and we strive to provide a pleasant stay for all our guests.We hope to welcome you back again in the future. Have a fantastic day ahead!Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for the glowing review! We’re thrilled you found everything amazing—our location, breakfast, and especially Amy’s warm service. We look forward to welcoming you back soon.Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you and your family had a good stay and a happy journey. Your satisfaction is what we strive for at our hotel.Regarding the incident in the laundry room, we apologise for any inconvenience caused. We take this matter seriously to ensure the security and privacy of our guests' belongings.We're pleased to hear that you found our staff friendly and that you were satisfied with your overall stay. We value your feedback and will continue to work to provide a comfortable and safe environment for all our guests.Thank you for choosing our hotel and we hope to see you again on your future travels.We wish you all the best!IHG Social Listening Team