Holiday Inn Express Shanghai Changfeng Park Reviews

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent stay with us and found the hotel to be clean and the staff to be friendly. It's always our goal to provide a clean, comfortable, and welcoming environment for our guests.We are particularly pleased to hear that Cindy, Daisy, and Angel were helpful during your stay. Our staff are dedicated to providing exceptional service and going above and beyond to meet our guests' needs.Thank you once again for your feedback. We look forward to welcoming you back to our hotel in the future and providing you with another memorable experience.Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you and your family had a good stay and a happy journey. Your satisfaction is what we strive for at our hotel.Regarding the incident in the laundry room, we apologise for any inconvenience caused. We take this matter seriously to ensure the security and privacy of our guests' belongings.We're pleased to hear that you found our staff friendly and that you were satisfied with your overall stay. We value your feedback and will continue to work to provide a comfortable and safe environment for all our guests.Thank you for choosing our hotel and we hope to see you again on your future travels.We wish you all the best!IHG Social Listening Team

Response from Property: Dear guest, thank you very much for such a glowing review. For travellers away from home, what matters is not only the cleanliness of the living environment and the comfort of the bed, but also whether they can feel the warmth of the hotel's human care. We always keep this in mind and offer a warm, considerate and thoughtful service, striving to make the journey perfect. The hotel is located in a quiet area next to Changfeng Park. It is a 2-minute walk to Meiling North Road Station on subway line 15. The hotel has free parking and charging facilities, which makes traveling very convenient. We hope to see you again soon. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your positive feedback! The hotel is located next to Changfeng Park and is a 2 minute walk from Meiling North Road Station on Metro Line 15. We strive to ensure that our guests feel welcome and well looked after from the moment they arrive and it's wonderful to hear that you found your room to be in perfect, new condition. Our commitment to maintaining high standards of cleanliness and comfort is something we take seriously and your satisfaction is a testament to our efforts.As for the breakfast, we're pleased that you enjoyed the selection. We aim to start our guests' day on a high note with a variety of delicious options.We appreciate your kind words and look forward to serving you again in the future. Kind regards, IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your support. The hotel rooms have been carefully designed and crafted, not only maintaining impeccable cleanliness and brightness, but also incorporating ingenuity and creativity in every detail. The room is equipped with all kinds of facilities including high definition TV, comfortable sofa, safe deposit box, practical coffee table and convenient office desk. In addition, we offer 24-hour hot water showers and two choices of soft and hard down pillows combined with high quality branded mattresses to meet your discerning needs for a comfortable night's sleep. Conveniently located just a 2-minute walk from Meiling North Road Station on Metro Line 15, the hotel is close to shopping malls such as Shanghai Xintai Center Mall, Shanghai Bailian Central Shopping Plaza, Changfeng Joy City, Shanghai Fuyuehui and Longzhimeng. We look forward to seeing you again and wish you a happy life.IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your incredibly positive review! We are absolutely delighted to hear that Cindy and Daisy made your stay here so amazing. Their dedication to providing exceptional service and going above and beyond to meet your needs is a true testament to the quality of our staff.We are thrilled that you had such a wonderful experience and that you plan to book again in the future. Your loyalty and trust in us mean the world to us, and we will continue to strive to provide you with the best possible service and accommodations.Thank you once again for your feedback. We look forward to welcoming you back to our hotel and creating even more memorable experiences for you.Best regards,IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your glowing review. For travellers away from home, what matters is not only the cleanliness of the surroundings and the comfort of the bed, but also whether they can feel the warmth of the hotel's human care. We always keep this in mind and offer a warm, considerate and thoughtful service, striving to make the journey perfect. The hotel is located in a quiet area next to Changfeng Park. It is a 2-minute walk to Meiling North Road Station on subway line 15. The hotel has free parking and charging facilities, which makes travelling very convenient. We hope to see you soon. IHG Social Listening Team

Response from Property: Dear guest，Thank you very much for your feedback.We're pleased to hear that you liked our hotel, especially its proximity to the metro station. We understand that it may have been inconvenient for you to be a little far from the city centre and to have to change several subway lines. The hotel is adjacent to Changfeng Park and is a 2-minute walk from Meiling North Road Station on Metro Line 15. And there are free parking lots and charging stations to make self-driving trips very easy.Your comfort and convenience is always our top priority, and we strive to provide the best possible experience for our guests. Thank you again for your valuable comments and we hope to serve you better in the future. Have a great day!IHG Social Listening Team

Response from Property: Dear guest, thank you very much for such a glowing review. For travellers away from home, what matters is not only the cleanliness of the living environment and the comfort of the bed, but also whether they can feel the warmth of the hotel's human care. We always keep this in mind and offer a warm, considerate and thoughtful service, striving to make the journey perfect. We hope to have the pleasure of serving you again in the future and to offer you the same warm and attentive service that you've come to expect from us.Thank you once again, and we wish you all the best. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your positive feedback! The hotel is located next to Changfeng Park and is a 2 minute walk from Meiling North Road Station on Metro Line 15. We strive to ensure that our guests feel welcome and well looked after from the moment they arrive and it's wonderful to hear that you found your room to be in perfect, new condition. Our commitment to maintaining high standards of cleanliness and comfort is something we take seriously and your satisfaction is a testament to our efforts.As for the breakfast, we're pleased that you enjoyed the selection. We aim to start our guests' day on a high note with a variety of delicious options.We appreciate your kind words and look forward to serving you again in the future. Kind regards, IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your stay and feedback. Sorry if you think our hotel's location is not good. It is only a 2 minute walk to Meiling North Road Station on Metro Line 15, and the hotel offers free parking, making travel convenient and fast. We understand your room size requirements. The hotel has various types of rooms to meet the different needs of guests. Thank you for liking the hotel breakfast. We will continue to work hard to provide guests with a better service experience.Thank you again for your valuable feedback, and we hope to welcome you back soon. Warm regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your positive feedback! Thank you for your positive feedback on the hygiene, service, breakfast and other aspects of the hotel.We strive to ensure that our guests feel welcome and well looked after from the moment they arrive and it's wonderful to hear that you found your room to be in perfect, new condition. Our commitment to maintaining high standards of cleanliness and comfort is something we take seriously, and your satisfaction is a testament to our efforts.As for breakfast, we're pleased that you enjoyed the selection. We aim to start our guests' days on a high note with a variety of delicious options, we appreciate your kind words and look forward to serving you again in the future. Warm regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to leave a review! We are delighted to hear that you had a great stay with us and that our staff, especially Wenwen and Dabao, provided excellent service.We are also glad to know that you enjoyed our breakfast and that our location was convenient for your needs. We always aim to provide our guests with a comfortable and enjoyable experience, so we are thrilled to hear that we met your expectations.Once again, thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.Sincerely，IHG Social Listening Team

Response from Property: Dear guest, thank you very much for such a glowing review. For travellers away from home, what matters is not only the cleanliness of the living environment and the comfort of the bed, but also whether they can feel the warmth of the hotel's human care. We always keep this in mind and offer a warm, considerate and thoughtful service, striving to make the journey perfect. The hotel is located in a quiet area next to Changfeng Park. It is a 2-minute walk to Meiling North Road Station on subway line 15. The hotel has free parking and charging facilities, which makes traveling very convenient. We hope to see you again soon. IHG Social Listening Team