ULTRAMAN HOTEL

ULTRAMAN HOTEL Reviews

ULTRAMAN HOTEL

No. 777, Qiqing Road, Nanhui New Town, Pudong New Area, Shanghai, China, Pudong New Area, Shanghai, ChinaView Hotel Details
ULTRAMAN HOTEL
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ULTRAMAN HOTEL Guest Reviews

4.6/5
Very Good
2859 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2859)
Positive reviews(2716)
Reviews with photos/video(1235)
Perfect for kids(382)
Classy environment(136)
Friendly front desk staff(89)
Strange smell in room(80)
Well designed(47)
Has facilities for children(24)
Close to amusement park(16)
Negative reviews(143)
Guest User
Hero Legend Theme Twin Room
Stayed in Dec 2024
Family
4 review
4.2/5
Very Good
Posted on Feb 15, 2025
I came here with my son and we had a blast. He was in heavan with ultraman in every place he looked!! The only thing that was inconvenient was they it was so far from the city centre. The hotel provided passes to ocean park which was amazing!
Response from Property: 尊敬的賓客:您好!非常感謝您選擇上海海昌奧特曼主題酒店!同時也真誠感謝您對我們的喜愛和認可,您記住了在海昌的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
VivgoChoi
Glittering Theme Family Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
儿童早餐:OK 2大1小两天无限次海昌公园门票:OK 设施:OK 环境:OK 服务:OK 卫生:OK 三重入住礼遇:OK
Response from Property: Thank you very much for your five-star review! We are sincerely pleased to hear that you are satisfied with the facilities, environment, services, hygiene and triple check-in privileges. Regarding children's breakfast, we plan to optimize the children's breakfast menu in the near future to ensure that it can satisfy the tastes of more children. Regarding Haichang Park tickets, we are glad that you can enjoy it. We will continue to maintain good relationships with our partners and provide you with more discounts and conveniences. Thank you again for your choice and affirmation, and we look forward to your visit again. We look forward to providing you with a better experience.
S
Glittering Theme Family Room
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 7, 2024
It was truly an exciting experience for Ultraman fans..the moment we stepped into the hotel area, man-size Ultraman figurines can be seen everywhere. The Ocean park was also a wonderful experience, especially the Ultraman show in the ultraman theme theatre. The concierge staff was extremely helpful and nice though he is just an intern. This experience is just awesome!
Response from Property: Thank you very much for your love and support. Your evaluation is a valuable gift to us. It's great to learn that the visual elements and performances of the Ultraman theme have made you and your child have a memorable time. Regarding the performance of the interns in the service you mentioned, we know that every employee represents the hotel side, and your feedback will help us further improve the service quality. We are glad to learn that this guy's service attitude is friendly and helpful, which is the core of our hotel culture. In the future, we hope to provide you with more personalized and considerate services. Thank you again for your kind compliments and look forward to your next visit.
Anonymous User
Glittering Theme Family Room
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 22, 2024
Kids love the theme hotel room.
Response from Property: Thank you so much for your positive feedback! It was nice to know that the kids had a great time in our themed hotel rooms. In order to make them and every young guest have more happy memories, we plan to further enrich the interactive elements and storytelling of the rooms. If you have a theme or suggestion that you particularly like, or if you want to get a more optimized service in your child's interaction with the hotel experience, please feel free to let us know. We promise to continue to improve, so that future guests can remember more interesting and unforgettable moments here! Thank you again for your valuable comments and look forward to the opportunity to provide you with a better accommodation experience.
TK123
Glittering Theme Family Room
Stayed in Jun 2024
Family
75 review
4.2/5
Very Good
Posted on Sep 7, 2024
A bit overpriced
Response from Property: Thank you very much for your valuable review and understand how you feel about the price. We understand that choosing One Hotel means you expect quality and service. Please accept our sincere apologies regarding price considerations. In order to better meet the needs of different guests, we have always put providing quality service first. Besides luxurious facilities, we also pay attention to personalized experience and thoughtful service. In order to improve the cost performance and provide a better accommodation experience, we have been actively exploring improvement solutions, and look forward to giving back to guests like you with more valuable services and experiences in the future. Feel free to let us know if you have any specific questions or needs, and we hope to have the opportunity to improve your experience. Thank you again for your feedback and look forward to the opportunity to give you a better One Hotel experience than this One.
Guest User
Glittering Theme Family Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The Ultraman Hotel that my child had been thinking about was indeed not wrong. The room was big enough, with a big bed and a bunk bed, all Ultraman elements. The Ultraman Hotel and the resort hotel were checked in at the same place. The concierge was very good and took the initiative to help guests store their luggage and send them to the room. When I arrived, it was almost 14:30. The beauty at the front desk helped me to process the ticket for Haichang Ocean Park and recorded my face, and took a photo of the order number. The cashier at the Ultraman Theme Pavilion helped to verify it quickly and caught up with the stage play, which was particularly shocking. I played all over the Ocean Park in two days, and it was particularly convenient to enter the park by face recognition. The front desk staff was responsive, and the room attendants were also friendly and friendly. The room was clean. The breakfast was also very rich, and I was very satisfied with all kinds of experiences. It was a perfect trip, and the children were reluctant to check out. I will stay here again if I have the chance.
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6/12
Response from Property: 尊敬的賓客您好,十分感謝您選擇上海海昌奧特曼主題酒店,很榮幸得知您有一次愉快的入住體驗,並且對酒店各項設施及服務感到滿意。您對我們服務的肯定與讚賞令我們倍感高興。再次感謝您對我們服務的好評。入住一日,兩日暢玩,酒店有專屬快速入園通道,給您帶來完美遊園體驗。期待您再次下榻上海海昌奧特曼主題酒店。
stunkfox
Glittering Theme Family Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 11, 2025
A paradise for kids who like Ultraman. Except that the room was not cleaned when we first arrived, the other experiences were very good. The room was full of Ultraman elements, and there was an unlimited entry and exit policy. Not limited to 12 o'clock. If you want to go in again in the afternoon after checking out, just ask the front desk to open a bill. The breakfast was also good. I was reluctant to leave. Maybe we were too inefficient in visiting the park, and there were still places we didn't have time to play in two days.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您如此用心的點評,非常感謝您選擇上海海昌奧特曼主題酒店,我們一直致力於給每一位賓客提供賓至如歸的服務,讓您在入住同時得到放鬆及喜悦,待您的再次光臨,我們將繼續為您提供優質的服務。
Shuiyexiaoningmeng
Glittering Theme Family Room
Stayed in Feb 2025
Family
10 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Very good, the calendar room booked by Ctrip is very suitable for Ultraman fans. The package for two adults and one child, there is also a sister at home. When checking in, the front desk provides a ticket for the sister on the same day, and you can scan your face to enter the ticket for two days. It is recommended to make an appointment for the Ultraman movie on the second floor as soon as possible after checking in. Our weekends were 1:30, 4:30, and 7:30. It was about 6 o'clock in the evening and it was not possible to make an appointment at 7:30. The third floor is the game room. Check-in and breakfast are both at the Haichang Hotel next door. The entrance and exit of Haichang Ocean World Hotel is just downstairs. Convenient to enter the park. Three small gifts (Bruke building blocks, badges, two game coins) are given when checking in, and a small cake is given for birthdays The slippers and children's toiletries in the room are all Ultraman. The layout is very thoughtful, with a bathtub and two covers for adults and children on the toilet. In addition to the big bed, there is also a bunk bed, which is very suitable for families with two children.
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6/8
Response from Property: 尊敬的賓客您好,感謝您給予我們的支持和肯定,滿意衹是起點,我們很高興能成為您和家人美妙記憶的一部分。酒店的家庭主題房型均有小童上下鋪,為您的親子行程更添一份精彩。感謝您對我們服務的高度評價,非常高興得到您的認可,您的滿意是我們不斷前進的動力,期待您的再次入住。
Guest User
Glittering Theme Family Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 1, 2025
A must-choose hotel for Ultraman fans. Each room has a different Ultraman guarding it. The overall sanitary environment is good. There is a game room, a mini cinema, and it is close to Haichang Ocean Park. You can enter the park directly. Everyone thinks that the buffet and dishes of the Haichang Resort Hotel next door are good. After booking, there is a dedicated customer service contact to help solve various problems. A very pleasant travel experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,十分感謝您選擇上海海昌奧特曼主題酒店,很榮幸得知您有一次愉快的入住體驗,並且對酒店各項設施及服務感到滿意。酒店距離園區咫尺可抵,方便快捷,最大程度豐富您的遊樂體驗。感謝您對我們服務的高度評價,非常高興得到您的認可,您的滿意是我們不斷前進的動力,期望在不久的將來歡迎您回來,更多的驚喜期待您隨時來感受。
Anonymous User
Glittering Theme Family Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
It was the first time I brought my kids to Haichang and stayed at Haichang Ultraman Hotel. The kids had a great time and the staff was very enthusiastic. The front desk 0035 Xiaoqi had a very good attitude.
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6/10
Response from Property: Dear guest: Hello, thank you for choosing to stay at Shanghai Haichang Ultraman Theme Hotel and sharing your stay experience with us. We are very glad that you spent a wonderful time in the hotel. Thank you for your trust and love for our hotel. Your recognition is the greatest encouragement to us. We look forward to meeting you again at Shanghai Haichang Ultraman Theme Hotel and meeting the beautiful ocean.
Guest User
Glittering Theme Family Room
Stayed in Jan 2025
Family
1 review
4.7/5
Amazing
Posted on Mar 3, 2025
Two shortcomings: First, the quilt is of average quality, it is very hard to cover, a bit like plastic. Second, it is difficult to adjust the water temperature in the bathroom to a suitable temperature, either hot or cold. If it weren't for my child's love for the Ultraman theme, I would not have chosen this
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable feedback after your stay. Your satisfaction is our greatest pursuit. Regarding the comfort of the quilt, we are deeply sorry for the discomfort you have experienced and have immediately adjusted the purchasing standards to ensure that the bedding in all guest rooms is soft and comfortable. Regarding the issue of water temperature adjustment in the bathroom, we are optimizing the facility configuration and striving to achieve more delicate temperature control. We sincerely look forward to providing you with a more satisfactory accommodation environment again. Thank you very much for choosing our hotel. We are committed to continuous improvement so that you can have a better experience next time you stay.
Guest User
Glittering Theme Family Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The experience at Ultraman Hotel is very good. The waiters are very enthusiastic. Xiao Hu, Xiao Li, Xiao Zhu and others at the front desk all gave us a lot of help. The children especially like Ultraman and will probably stay there again.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Shanghai Haichang Ultraman Theme Hotel. We are honored to know that you have a pleasant stay and are satisfied with the hotel's facilities and services. We will continue to provide you with quality services when you come again.
Maosang
Ultraman Assembly Theme Room
Stayed in Jan 2025
Family
1 review
2.5/5
Posted on Feb 16, 2025
I never comment, but I can't help but complain this time. Let's talk about the advantages first: 1. The service is very good. The front desk receptionist also gave the children a small cake. The service attitude is perfect. 2. The location is convenient. It is very convenient to enter and exit the park. It is right next to the hotel. The quick entrance is right next to the hotel. You can pass by scanning your face. Next, the disadvantages: 1. The hygiene is really bad. As shown in the picture, there are yellow and black scales in the bathroom shower room, and there are water stains on the stainless steel. 2. As the best room type, the shower door cannot be completely closed. There is no air conditioning in the bathroom. As long as the door is closed, the room is hot and the bathroom is cold. 3. The water in the washbasin in the bathroom is either hot or cold, and there is no warm water. 4. The air conditioner in the room is very hot. There is a tat tat sound in the middle of the night that wakes me up directly. Unless it is turned off, there is always a sound. The air volume can only be adjusted by one, two, or three grids without an automatic option. 5. The audio-visual room is extremely hot. It is too hot to watch a movie for 10 minutes in a T-shirt. 6. I don't know how much water is added to the hand sanitizer in the restroom of the game hall. It is directly water-like when squeezed out, and it sprays at least one meter away and onto clothes. Five-star price, three-star level Good service, no problem
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shanghai Haichang Ultraman Theme Hotel and sharing your stay experience with us. We are deeply sorry to learn that your stay did not meet your expectations. Regarding the room hygiene issues you reported, we have promptly reported them to the relevant departments for processing. We will make adjustments and improvements to allow guests to have a more secure and comfortable stay experience. Regarding the air conditioning problem you mentioned, we will arrange staff to check the exhaust system immediately and optimize the equipment in the future. We will continue to improve related issues and hope to bring you a better stay experience. Your suggestions are the direction of our efforts. Sincerely look forward to your next stay.
Guest User
Glittering Theme Family Room
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The Ultraman Hotel that my child has been thinking about, I am very satisfied with it in general, there is not much to complain about, the service is very good, the room is clean and sanitary, the bed is the most satisfactory, it is very comfortable and moderately hard and soft, the design of the upper and lower bunks is especially liked by children, the sound insulation effect is very good, the bathroom is spacious and clean, the only thing missing is that there is no drink except mineral water, give a small suggestion, the upper and lower bunks children's bedding can be appropriately added with some patterns, in short, the children like it very much, very good hotel
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,十分感謝您選擇上海海昌奧特曼主題酒店,很榮幸得知您有一次愉快的入住體驗,並且對酒店各項設施及服務感到滿意。酒店對客房的清掃執行一客一清掃、一客一消毒,力求給賓客創造一個安心的入住環境。感謝您的建議,我們也會反饋相關部門,讓賓客獲得更加安心舒適入住體驗。期待您的再次光臨,我們將竭誠為您服務!祝您天天開心!
samantha_1050
Glittering Theme Family Room
Stayed in Jan 2025
Family
2 review
3.5/5
Posted on Feb 11, 2025
The specifications are only slightly less than four stars, and the decoration level is similar to that of my own home. There are cracks visible to the naked eye in many places. The Ultraman decorations in the room are very plastic, and there is no feeling of the Ultraman universe. It is like a comic exhibition that was put together temporarily, and there is no desire to take pictures. Among the linens inside, only the hand towels have the Ultraman logo, and the children's toiletries have the logo. The staff wear the same clothes as the Haichang Paradise Hotel, and they eat there. There are no Ultraman elements. The catering is really average, the breakfast buffet is ordinary, and the Chinese restaurant is expensive and small, and the taste is very ordinary. There are no tea bags in the room by default, the mini bar is empty, and there are no convenience stores around, but fortunately you can order takeout. I gave two adults and two children unlimited two-day park tickets, which is the most cost-effective. There are not many people in the park after the Spring Festival, and the experience is more comfortable than Disney. But the catering in the park is not good. The Ultraman amusement area actually plays New Year songs, which is too inconsistent. In short, it is not bad to play in Haichang Polar Park. Don't stay or eat here. The Ultraman IP is a waste.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Shanghai Haichang Ultraman Theme Hotel! It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are very sorry that this stay did not meet your expectations. We will make corrections in time and look forward to bringing you a pleasant stay experience next time! Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again! I wish you a happy life!