Lotto Hotel Reviews

Response from Property: Distinguished Guest: Thank you for your full rating of the property! The hotel is more than 300 meters from the eastern gate of the scenic area (the sign gate), and it only takes about 7 minutes to walk. In front of the hotel is the food street, and there are many restaurants of various tastes nearby, which do provide many convenience for guests staying; We also do everything we can to provide guests with a variety of conveniences, including customizing tour routes, buying discounted tickets on our behalf, lugging luggage, providing hiking sticks, providing free washing machines and so on, but we're not doing enough and there's a lot of work that goes awry. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!

Response from Property: Distinguished Guest: Thank you for your full rating of the property! The hotel is more than 300 meters from the eastern gate of the scenic area (the sign gate), and it only takes about 7 minutes to walk. In front of the hotel is the food street, and there are many restaurants of various tastes nearby, which do provide many convenience for guests staying; We also do everything we can to provide guests with a variety of conveniences, including customizing tour routes, buying discounted tickets on our behalf, lugging luggage, providing hiking sticks, providing free washing machines and so on, but we're not doing enough and there's a lot of work that goes awry. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!

Response from Property: Distinguished Guest: Thank you for your review of the property! The hotel is more than 300 meters from the eastern gate of the scenic area (the sign gate), and it only takes about 7 minutes to walk. In front of the hotel is the food street, and there are many restaurants of various tastes nearby, which do provide many convenience for guests staying; We also do everything we can to provide guests with a variety of conveniences, including customizing tour routes, buying discounted tickets on our behalf, lugging luggage, providing hiking sticks, providing free washing machines and so on, but we're not doing enough and there's a lot of work that goes awry. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!

Response from Property: 尊敬的貴賓：非常抱謙給您帶來了不好的入住體驗！關於洗手間發現蟑螂的問題，是我們工作的疏忽，現在我們每隔三天就對所有房間進行殺菌、消毒處理，絕不容許類似情況出現。再次感謝您善意的提醒！祝您旅途愉快！Dear valued guest, we apologize for any inconvenience caused during your stay! The issue of cockroaches being found in the bathroom is due to our negligence in our work. We now sterilize and disinfect all rooms every three days and will never allow similar situations to occur. Thank you again for your kind reminder! Bon Voyage!

Response from Property: Distinguished Guest: Thank you very much for your review of the property! Zhangjiajie from the inn to the east gate of national forest park (sign door) more than 300 meters, walk only about 7 minutes; There is a food street in front of the hotel, and there are many restaurants of various tastes nearby, which do provide many conveniences for guests staying. We make every effort to provide convenience to our guests, These include free parking, customizing tourist routes for guests, buying discounted tickets for scenic spots, helping guests with luggage, providing free washing machines, providing hiking sticks, and so on. However, we are not doing enough, and we still have a lot of work to do. I would like to apologize for any shortcomings. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!尊敬的贵宾：非常感谢您对客栈给予的点评！客栈距张家界国家森林公园东门（标志门）300多米，步行只需7分钟左右；客栈前面就是美食街，周边各种口味的餐厅很多，确实给入住客人提供了许多方便；我们竭尽所能为客人提供各种便利，包括免费停车、为客人定制旅游路线、代买景区优惠门票、帮客人托运行李、免费提供洗衣机、提供登山杖等等，只是我们做得还不够好，还有很多工作没做到位，如有不足之处还望多多包涵！在今后的工作中，我们一定加倍努力，改进工作中的不足，完善服务细节，争取做得更好！期待能有机会我们再相聚！同时欢迎您的亲朋好友来张家界入住我们客栈！

Response from Property: Distinguished Guest: Thank you for taking the time out of your busy schedule to review our guesthouse objectively and truthfully! Your comments are both the best affirmation of our work, the greatest encouragement to our staff, and the strongest encouragements for our future work, so that we will not remain idle. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!

Response from Property: 感謝您在百忙之中抽出寶貴時間客觀真實點評我們客棧！您的評價既是對我們工作最好的肯定，也是對我們工作人員最大的鼓勵，同時還是對我們今後工作最強有力的鞭策，使我們對工作不敢有絲毫的懈怠；在今後的工作中，我們一定加倍努力，改進工作中的不足，完善服務細節，爭取做得更好！期待能有機會我們再相聚！同時歡迎您的親朋好友來張家界入住我們客棧！

Response from Property: Distinguished Guest: Thank you for your full rating of the property! The hotel is more than 300 meters from the eastern gate of the scenic area (the sign gate), and it only takes about 7 minutes to walk. In front of the hotel is the food street, and there are many restaurants of various tastes nearby, which do provide many convenience for guests staying; We also do everything we can to provide guests with a variety of conveniences, including customizing tour routes, buying discounted tickets on our behalf, lugging luggage, providing hiking sticks, providing free washing machines and so on, but we're not doing enough and there's a lot of work that goes awry. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!

Response from Property: Dear VIP: Thank you very much for your review! The inn is more than 300 meters away from the east gate of Forest Park (the sign gate), and it takes 5-7 minutes to walk there. There is a food street in front of the inn, and there are many restaurants of various flavors in the surrounding area. It has brought a lot of convenience to the guests. We treat every guest sincerely, so that every guest can feel our sincere service. "Let the guests live comfortably, play happily, and stay at Lvtu is like coming home" is our eternal service tenet, and we will not disappoint your review! In the future work, we will improve the shortcomings in the work, improve the service details, and strive to do better! We look forward to your visit again, and wish you a pleasant journey!

Response from Property: Dear VIP: Thank you very much for your review! The inn is more than 300 meters away from the east gate of Forest Park (the sign gate), and it takes 5-7 minutes to walk there. There is a food street in front of the inn, and there are many restaurants of various flavors in the surrounding area. It has brought a lot of convenience to the guests. We treat every guest sincerely, so that every guest can feel our sincere service. "Let the guests live comfortably, play happily, and stay at Lvtu is like coming home" is our eternal service tenet, and we will not disappoint your review! In the future work, we will improve the shortcomings in the work, improve the service details, and strive to do better! We look forward to your visit again, and wish you a pleasant journey!

Response from Property: Dear VIP: Thank you for taking the time to comment objectively and truly on our inn! Your evaluation is not only the best affirmation of our work, but also the greatest encouragement to our staff, but also the most powerful spur to our future work, so that we can not have the slightest slack in our work; In the future work, we must redouble our efforts to improve the lack of work, improve service details, and strive to do better! Hope we can get together again sometime! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!

Response from Property: 尊敬的外賓：非常感謝您對客棧給予真實的評價！簡明扼要的點評，就把客棧的位置、景點交通、遊玩路線、房間衞生、服務態度表述的清清楚楚、明明白白，我們一定不辜負您的好評！永遠恪守“讓客人住的舒心、玩得開心、入住樂途就如同回家”的承諾，改進工作中的不足，完善服務細節，力爭做得更好！期待您再次光臨，祝您旅途愉快！

Response from Property: 感謝您在百忙之中抽出寶貴時間客觀真實點評我們客棧！您的評價既是對我們工作最好的肯定，也是對我們工作人員最大的鼓勵，同時還是對我們今後工作最強有力的鞭策，使我們對工作不敢有絲毫的懈怠；在今後的工作中，我們一定加倍努力，改進工作中的不足，完善服務細節，爭取做得更好！期待能有機會我們再相聚！同時歡迎您的親朋好友來張家界入住我們客棧！

Response from Property: Thank you for taking the time out of your busy schedule to give an objective and truthful review of our inn! Your evaluation is not only the best affirmation of our work, but also the greatest encouragement to our staff, and the most powerful spur for our future work, so that we dare not slack off in our work; in the future work, we must redouble our efforts, improve the shortcomings in our work, improve the service details, and strive to do better! I look forward to having the opportunity to meet again! At the same time, welcome your relatives and friends to Zhangjiajie to stay at our inn!