Smile Hotel Sapporo Susukino Minami

Smile Hotel Sapporo Susukino Minami Reviews

Smile Hotel Sapporo Susukino Minami

Minami 7-jo, Nishi 1-chome 13-7, Chuo Ward, Sapporo City, Hokkaido, 064-0807, JapanView Hotel Details
Smile Hotel Sapporo Susukino Minami
Smile Hotel Sapporo Susukino MinamiSmile Hotel Sapporo Susukino MinamiSmile Hotel Sapporo Susukino Minami
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Smile Hotel Sapporo Susukino Minami Guest Reviews

4.3/5
Very Good
78 review
Verified reviews
Location4.0
Amenities4.3
Service4.3
Cleanliness4.6
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All reviews(78)
Positive reviews(75)
Reviews with photos/video(28)
Clean and tidy(22)
Awesome rooms(16)
Friendly staff(15)
Awesome stay(12)
Awesome amenities(10)
Easy to get around(9)
Close to metro(8)
Convenient for shopping(6)
Negative reviews(3)
Tummy Hippo
Twin Room Non-Smoking
Stayed in Jan 2025
Couples
11 review
4.0/5
Very Good
Posted on Feb 22, 2025
The clean room and space are quite enough for 2 pieces of luggage ๐Ÿงณ; however, itโ€™s a bit of a walk from the center. Itโ€™s cold outside โ˜ƒ๏ธโ„๏ธ
Response from Property: Thank you very much for visiting our hotel. There is a station called Hosui Susukino station near our hotel. It is a 3 or 4 minute walk from our hotel, and you can get off at the subway or underground station. We hope that we can be of service to you next time you stay with us. We hope you will have another opportunity to stay with us. We look forward to serving you again. Smile Hotel Sapporo Susukino Minami Front Desk Translated wi
Guest User
Double Room Non-Smoking
Stayed in Oct 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Nov 22, 2024
Quite so far from susukino can walk around 10-15 minute but the room is very modern and comfy if compare with other hotel and the price is ok
Response from Property: Thank you very much for choosing our hotel.Thank you also for taking the time to provide us with your feedback on our hotel. We apologize for the inconvenience caused by the distance to the downtown area, which is only about 10 minutes by foot.We will do our best to provide better service in the future.We look forward to welcoming you again.Smile Hotel Susukino South Front Desk
Guest User
Twin Room Non-Smoking
Stayed in Oct 2024
Family
6 review
4.7/5
Amazing
Posted on Nov 27, 2024
room new, not very big, bed is soft. bathroom have not bathtub. just Cross the road got lawson shop.
Response from Property: Thank you very much for staying at our hotel!Our hotel has been open for a year, so the rooms are relatively new. Also, the room only has a shower room.We look forward to seeing you again.
KHAIRUL ANUAR
Twin Room Non-Smoking
Stayed in Dec 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Very clean, good location, friendly staff
Response from Property: Thank you very much for staying at our hotel. We are very pleased to receive your high rating and kind words. We will continue to strive to ensure you have a comfortable stay. We look forward to your next visit. Smile Hotel Sapporo Susukino South Front.
Yuri
Double Room Non-Smoking
Stayed in Aug 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Great stay at the Smile Hotel Minami Sapporo, well located right next to Susukino and the Nakajima Park. The room is small but very well equipped. Very clean spaces and friendly staff. The breakfast is fairly basic but good.
6/7
Response from Property: Thank you very much for using our hotel.Thank you for posting so many photos.The rooms are thoroughly cleaned every day by our cleaning staff. Thank you for your compliment regarding the staff's response.If you have a chance, please use our hotel again.We look forward to your next visit.Smile Hotel Susukino Minami Front Staff
MeiYuii
Twin Room Non-Smoking
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Nice๐Ÿ‘๐Ÿ‘
Response from Property: Thank you very much for choosing our hotel.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review.We hope you will use our hotel again in the future.We look forward to welcoming you again.Smile Hotel Sapporo Susukino Minami Front desk
Guest User
Run of House
Stayed in Jan 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Feb 15, 2025
Good spot, nice and clean and the staff were very friendly. I would stay there again.
Response from Property: Thank you very much for staying at our hotel. We are very pleased to receive your high rating and kind words. We will continue to strive to ensure you have a comfortable stay. We look forward to your next visit. Smile Hotel Sapporo Susukino South Front.
Rosnah Abubakar
Twin Room Non-Smoking
Stayed in Dec 2024
Travel with friends
7 review
2.7/5
Posted on Feb 2, 2025
Location quite far from bus/train station. Staff ok. Hotel Closed the front door at 11.pm.
Response from Property: Thank you very much for using our hotel.Our hotel is within a 5-minute walk from Hosui Susukino Exit 6.Additionally, the hotel entrance is locked at 11pm for security reasons, but you can unlock it if you have your room key. Please check the hotel information for details.We look forward to seeing you again.Smile Hotel Sapporo Susukino Minami Front Desk
HOCK CHIANG
Twin Room Non-Smoking
Stayed in Oct 2024
Family
8 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good location. Amenities is complete and friendly staff. Opposite is the Lawson convenient store. I am driving my car and ask to park quite a distance their own parking place . Only this park more challenging.thanks Recommended for no car traveller.
Response from Property: Thank you very much for visiting our hotel.We hope you were satisfied with your stay with us. All of us at the hotel will do our best to provide you with even better service in the future.We look forward to serving you again.Smile Hotel Sapporo Susukino Minami Front Desk
Tan Keng Khoon
Twin Room Non-Smoking
Stayed in May 2024
Travel with friends
114 review
3.7/5
Posted on Jun 22, 2024
Small hotel. Hotel provided car park lot but only for small vehicles limited to the high 1.55 m. and below. Had to park your car a walking distance of 450 m away.
Response from Property: Thank you for submitting your review.We apologise for any inconvenience caused regarding parking. Our multi-storey car park has a height limit of 1.55m, and for vehicles exceeding this limit, we will direct you to a nearby coin-operated car park.We apologise for any inconvenience caused to our guests, but we do our best to provide information on available coin-operated parking spaces in the vicinity. We would appreciate your understanding. The entire staff will continue to make every effort to ensure customer satisfaction in the future.We look forward to welcoming you again.
Guest User
Twin Room Non-Smoking
Stayed in May 2024
Couples
3 review
3.0/5
Posted on Jun 24, 2024
The location is far from any shopping and eats, there is only from the small Lawson across the street. All I am saying is, if you want to take a shopping break and return to the hotel to drop-off purchases, you would need to take a train or walk at least 10mins walk from the nearest train station. There are also no hotel transfers to and from New Chitose airport. Breakfast buffet was good though, though small section, it was well stocked and I especially loved the local preserves and fried items with curry (available daily). Hotel seems to be more popular with domestic travelers than international. Hotel amenities include body wash, shampoo and conditioner, body sponge, comb, toothbrush+paste, slippers, ear buds, and powdered tea sachets. No shower caps. Fresh towels are provided daily.
Response from Property: Thank you for posting a review.Our hotel is a little far from the downtown area, but it is about a 3-minute walk from the nearest subway station.We apologize for the inconvenience caused to our guests as we do not provide a shuttle service to New Chitose Airport. To get to New Chitose Airport, we recommend taking the JR train from Sapporo Station or the express bus from Susukino.We are glad that you enjoyed our breakfast. For breakfast, we have a daily menu as well as a menu that is typical of Hokkaido. Please come and visit us again.We will continue to work hard to satisfy our guests.We look forward to welcoming you again.
Travels with Reese
Twin Room Non-Smoking
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Space very clean accommodation and useful. Spacious enough for 2 people. Thereโ€™s a 2000 yen overnight charge for car parking. Convenient location because itโ€™s in front of Lawson.
Response from Property: Thank you very much for using our hotel.We are very honored that you appreciated our cleanliness.There is a convenience store in front of the hotel, which carries not only food, but also medicine and miscellaneous goods. It has been well received for being very convenient.If you have a chance, please use our hotel again.We look forward to your next visit.Smile Hotel Sapporo Susukino Minami
BearTravel2018
Double Room Non-Smoking
Stayed in Mar 2024
Couples
38 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Good location Not far form Nakajima koen Subway Clean room Good reception
Response from Property: Thank you very much for using our hotel this time.We are honored to receive high praise for our location, room interior, and customer service.Our hotel is within a 3-minute walk from Exit 6 of Hosui Susukino Subway Station.If you have a chance, please use our hotel again.We look forward to your next visit.Smile Hotel Sapporo Susukino Minami
Cung24
Double Room Non-Smoking
Stayed in Nov 2024
Solo travelers
6 review
1.0/5
Posted on Dec 3, 2024
Soo bad
Response from Property: Thank you very much for using our hotel.If so, please let me know in detail what improvements can be made. We will do our best to accommodate you.We look forward to serving you again.Smile Hotel Sapporo Susukino Minami Front Desk
Guest User
Run of House
Stayed in Jan 2025
Travel with friends
2 review
4.7/5
Amazing
Posted on Feb 19, 2025
The staff were friendly and helped me explain things in English! The room was clean and had a refrigerator, which was nice. There was ice on the second floor! The breakfast was delicious and there was a convenience store right in front, which was nice. And after my stay, they kept my luggage for me, so I had a great trip.
Original TextTranslated by Google
Response from Property: Thank you for staying with us. We sincerely appreciate your review and high rating. We are very happy to receive many compliments. We will continue to do our best to satisfy our customers. We hope you will choose our hotel again when you come to Sapporo. We look forward to your next visit. Smile Hotel Sapporo Susukino South Front.