Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.8
Service8.3
Cleanliness8.6
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All reviews(50)
Positive reviews(46)
Reviews with photos/video(25)
Awesome stay(16)
Great location(13)
Loved the view(11)
Awesome rooms(11)
Clean and tidy(10)
Great swimming pool(6)
Friendly host(5)
Negative reviews(4)
Savelii Zharov
【TwinTower View】Deluxe 1-Bedroom Suite With Bathtub
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Apr 7, 2025
Magnificent apartments and an agent who promptly helped before check-in and after. Stunning view from the room, great kitchen, washing machine and dryer. The reservation also includes a swimming pool on the 51st floor and a gym. We will definitely come back here again!
粒点
【TwinTower View】Deluxe 1-Bedroom Suite With Bathtub
Stayed in May 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Jun 26, 2025
Very comfortable stay, location is good near to pavilion bukit bintang. Understand that this is Residences not hotel, so there are few amenities in the building are not for us. If you are expecting hotel service, would suggest to booked 5 star hotel but price would be more expensive than it it's. But if you looking for a short stay, not spending time in hotel, this Residences is an good option.
我喜欢旅行呀
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 27, 2025
Good location, high floor, good view.
Good place for short vacations.
Worth and recommended.
Yousus04
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 14, 2024
I recently had the pleasure of staying at your exquisite property. Without a doubt, the highlight of my stay was the impeccable customer service. From the moment I check-in, send me all the guideline and way to use for water heater, air-conditioning and etc. The residence boasts a range of facilities, including a pool, gym and sky deck (there is another charged). the luxurious bed further added to the overall excellent of the accommodations. I wholeheartedly recommend Imperial Residence to anyone reading this review. Thank you for creating a memorable experiences, and I took forwards to future visit.
Chenmericaaaaan
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 14, 2024
Smooth luxurious check-in and check out procedure. The attention to details at this Residence was really great. I did expect a little more personalisation considering the ultra luxury status of this brand, but still experience was great. The unit is include washer and dryer, that was really helpful for me to clean all the dirty cloth after Gym. The bedroom is so comfy. The bathtub also part of my favourite for this unit.Highly recommended.
维盛
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Oct 2024
Family
9 review
10/10
Outstanding
Posted on Nov 14, 2024
Location : Very Good
Service : Good
Easy to check in
Need to contact host in advanced
Room : Clean and secure
Facilities : Swimming Pool is superb on the rooftop, however the pool towel is only available for hotel guest. But the price compare to hotel was much more cheaper than it.
Overall the stay was satisfied, as we had unforgettable memories in here. Thankiewwww.
Kong
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Oct 2024
Couple
8 review
10/10
Outstanding
Posted on Nov 13, 2024
Short staycation here to relax myself after a stress work.
The hallway to unit is quiet and it’s just nice like hotel. Inside the unit is like home, have kitchen utilities for basic cooking..
it’s not hotel but the residences above the hotel. It’s share building. It’s more worth for it.
We enjoy and relax here.
Tombu7
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Oct 2024
Couple
6 review
10/10
Outstanding
Posted on Nov 11, 2024
Good location, big unit, well cleaned.
Self check in with clear instructions given. The customer service is fast response. Make sure contact them to get the instructions for check in.
The pool with good view. Can see twin tower from the unit and the pool side. Enjoy the view with my girlfriend to celebrate my birthday.
Will come again next time. Worth with the price.
Andrius
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 9, 2025
Great location, very clean, incredible view to Petronas Towers, apartment has access to rooftop pool.
Mohd
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Dec 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Jan 14, 2025
Good locations with nice view.
We have access to the swimming pool and gym.
The customer service response fast on WhatsApp. Interior design is simple and modern. We like it very much, Will be back again soon.
SuperBomBom Man
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Oct 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 15, 2025
The bathtub is one of the main reason we booked and its really nice. The bedroom is very big, the sofa is comfortable. The kitchen have simple stuff for us to cook, but we didnt use it. Washing machine with dryer is super convenient for us.
Guest User
【TwinTower View】Deluxe 1-Bedroom Suite With Bathtub
Stayed in Apr 2025
Couple
47 review
3.2/10
Posted on Jun 8, 2025
There are cockroaches in the bathroom and ants on the sheets!
The cockroaches are big and the ants are crawling around
The water heater doesn't work well and turns cold when you use it too much!
It's not good at all for 1,000 yuan, there is no breakfast and the hygiene is very poor...
Original TextTranslated by Google
Response from Property: 尊敬的顧客, 感謝您選擇了我們的住宿。 我們一直致力於提供高品質的住宿體驗,確保每一位客人都能享受到舒適和乾淨的環境, 對於您的評價,我們深感抱歉,未能達到您的期望。 我們會認真對待您提出的問題,並與相關部門進行深入溝通和改進。客人的滿意度對我們非常重要,我們會努力提升服務質量,確保每位客人都能享受到愉快的住宿體驗。 再次感謝您選擇我們的住宿,希望能有機會為您提供更好的服務。 再次感謝您的反饋。 誠摯的問候, ALMA
Xiaoyinzi301102
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Mar 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Apr 29, 2025
Very good suite, you can see the Petronas Twin Towers without any obstruction, and you can go directly to the rooftop infinity pool
Original TextTranslated by Google
Miro Fang
【TwinTower View】Deluxe 2-Bedroom Suite With Bathtub
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 19, 2025
Close to the shopping mall, it takes 10 minutes to walk there. The hotel room has a great view, you can directly see the Twin Towers, and you can use the swimming pool. It is highly recommended for vacation!
Original TextTranslated by Google
Guest User
【TwinTower View】Deluxe 1-Bedroom Suite With Bathtub
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 14, 2025
Very good. The housekeeper is also very responsible.
Hygiene: Very clean
Facilities: Very good
Service: Very patient in answering my questions
Environment: The view is super beautiful. You can see the Petronas Twin Towers in the room. The surrounding food is also very good.