Ramada Plaza by Wyndham Sanya Bay

Ramada Plaza by Wyndham Sanya Bay Reviews

Ramada Plaza by Wyndham Sanya Bay

No.93-6 Xincheng Road, Tianya District, Sanya, Hainan, 572000, ChinaSee Hotel Details
Ramada Plaza by Wyndham Sanya Bay
Ramada Plaza by Wyndham Sanya BayRamada Plaza by Wyndham Sanya BayRamada Plaza by Wyndham Sanya Bay
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1 night

Guest Reviews

9.6/10
Excellent
2031 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2031)
Positive reviews(2012)
Reviews with photos/video(1194)
Perfect for kids(358)
Nice sea view(277)
Great swimming pool(263)
Close to airport(215)
Has play area for children(108)
Family activities available(69)
Clean pool(34)
Negative reviews(17)
Chengbin
Superior Sea-view Family Suite
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 30, 2025
Great hotel with excellent location. The hotel staff were quick to deliver any requested items to our room, making our stay comfortable. The breakfast was very delicious and had a great variety of dishes. The front desk receptionist, Ms. Freya, is exceptional. We accidentally left behind a phone charger in our room after checking out, and Ms. Freya helped to communicate with us and promptly ship it to our next travel destination. Her efficiency, responsibility, and professionalism were greatly appreciated. Many thanks for your help, Ms. Freya! We truly enjoyed our stay and will definitely come back!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的高度評價以及對 Freya 女士的認可!能為您提供舒適的住宿體驗,讓您享受到美味多樣的早餐,這是我們一直努力的方向,很開心我們做到了。酒店員工迅速響應並滿足您的需求,這是我們服務的基本要求,很高興能讓您感受到便捷與貼心。對於您不小心遺留在房間的手機充電器,Freya 女士深知這對您的重要性,她迅速與客房部溝通查找,確認找到後第一時間按照您提供的地址安排寄出,確保不耽誤您的使用。她的高效、負責和專業正是我們酒店員工的優秀品質體現,我們為擁有這樣的員工而自豪。您的滿意是對我們最大的鼓勵,也是我們不斷前進的動力。期待您再次光臨,無論是商務出行還是休閑度假,我們都會一如既往地為您提供優質的服務,讓您擁有難忘的入住體驗。祝您接下來的旅途一切順利,生活愉快!
Guest User
Garden-view Room
Stayed in Feb 2025
Family
2 review
8.5/10
Very Good
Posted on Mar 18, 2025
It was nice. Workers were kind even tho we had some language problems they tried to communicate with us all ways possible. Everything was so clean and i really loved the pool out there. Also, this place had a lots of kids' zone which is really suitable for family vacation. All be here everytime when I visit Sanya😍
Response from Property: Dear guests: Hello! Thank you very much for choosing Ramada Plaza Sanya Lihe and for your high evaluation of our services and facilities. We are honored to know that you choose us every time you come to Sanya. Despite the language barrier, the staff still tried their best to communicate with you. Their efforts and friendliness have been recognized by you. We will continue to encourage our employees to improve their communication skills and provide better services to guests with different language backgrounds. The hotel's cleanliness, comfortable swimming pool and abundant children's area will allow you and your family to spend a pleasant time, which is what we have been striving for. We look forward to seeing you again. We will continue to work hard to bring you and your family more wonderful holiday experiences. I wish you a happy life and all the best! Ramada Plaza Sanya Lihe Hotel
Hanna Sh
Deluxe Sea-view Twin Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 24, 2025
The staff are very good, the swimming pool is clean, I would recommend it, breakfast was very good, variety of food, I would like to give special thanks to Freya and Zoe, they have been helping the entire stay
Response from Property: 尊敬的賓客,您好。能在麗禾華美達廣場酒店為您留下一段美好的回憶,我們非常榮幸,您的讚許也給我了我們繼續努力前行的動力,我們會不斷提升服務品質和更加完善的服務設施。酒店目前有萬餘冊的新橙書屋拍照打卡絕絕子,恬靜舒適的氛圍帶您進入沉浸式的度假體驗,星幕設計的大堂吧,每晚實力歌手駐唱,聽着音樂小酌一杯特調雞尾酒,助您一夜好夢,您記得常回來看看哦~
TatianaL
Deluxe Sea-view Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 21, 2025
Great hotel! Big room, venge style! Fantastic bed, perfect mattresses and pillows! Very delicious breakfast with big variety of both cousins European and Chinese! Coffee is really great! Loved buffet on weekends with meat barbecue and fresh fish and seafood! Good location, beach within 7 minutes walk!close to main shopping malls and restaurants! 10 minutes drive from the airport! Will be coming back definitely!!!
Response from Property: 親愛的客人:您好!【一站式親子度假】【醉美橘子海】【免費機場穿梭巴士】非常感謝您選擇入住我們酒店,並且願意分享您的美好體驗!看到您如此滿意,我們感到無比的開心與自豪!首先,我們非常高興您對房間的大小和風格感到滿意。我們一直努力為客人提供寬敞、舒適且具有獨特風格的住宿空間。看到您覺得房間很棒,我們感到非常欣慰。您對床品的高度評價讓我們倍感自豪。床墊和枕頭的舒適度是您美好睡眠的關鍵,我們精心挑選了高品質的床品,力求為您打造一個温馨、舒適的休憩環境。看到您覺得床很棒,我們感到無比欣慰。早餐的豐富多樣和美味也是我們一直努力的方向。我們精心準備了各種歐式和中式菜餚,以及您特別提到的咖啡,力求滿足不同客人的口味需求。看到您覺得早餐非常美味,我們感到非常開心。您提到的週末自助餐更是我們的一大特色,烤肉、新鮮魚類和海鮮等豐富的選擇,讓您能盡情享受美食。看到您對自助餐的評價,我們會繼續努力,為您提供更多美味的選擇。地理位置的優越性是您此次入住的一大亮點。步行 7 分鐘即可到達海灘,靠近主要的購物中心和餐廳,距離機場僅 10 分鐘車程,這無疑為您的旅程帶來了極大的便利。看到您覺得位置優越,我們感到非常欣慰。再次感謝您的選擇與信任!您的好評是對我們最大的認可和支持,我們會繼續努力,不斷提升服務質量,優化住宿體驗。期待您下次再來,我們一定會用更好的服務迎接您的光臨,為您創造更多美好的回憶!祝您生活愉快,旅途平安![酒店名稱] 敬上
WongLeslie
Deluxe Sea-view Double Room
Stayed in Nov 2024
Couple
2 review
9.0/10
Great
Posted on Dec 9, 2024
great and friendly service, really helpful staffs. the room was great! only downsides of the room is slow wifi (throughout the hotel) and that the gaps under the door is too big and we can hear the wind blowing through throughout the night
Response from Property: 尊敬的賓客,您好!感謝您選擇三亞麗禾温德姆酒店,很高興酒店的服務和環境得到您的讚賞和認可,您的滿意是對我們最大的鼓勵,我們定會再接再厲,為每一位賓客提供更加温馨舒適的入住體驗。酒店近2000平米户外泳池區域及熱帶園林,為您提供天然氧吧般的舒適度假感。酒店配套15000平米的商業廣場,並擁有中影麗禾國際影城,住店客人可尊享優惠折扣,豐富您三亞度假之行,期待與您的再次相遇。
Guest User
Deluxe Sea-view Twin Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 12, 2025
I really liked the service and communication. The environment is also good. It's a very beautiful place.
Response from Property: 尊敬的賓客,您好。能在麗禾華美達廣場酒店為您留下一段美好的回憶,我們非常榮幸,您的讚許也給我了我們繼續努力前行的動力,我們會不斷提升服務品質和更加完善的服務設施。酒店目前有萬餘冊的新橙書屋拍照打卡絕絕子,恬靜舒適的氛圍帶您進入沉浸式的度假體驗,星幕設計的大堂吧,每晚實力歌手駐唱,聽着音樂小酌一杯特調雞尾酒,助您一夜好夢,您記得常回來看看哦~
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Couple
1 review
7.0/10
Posted on Dec 18, 2024
My wife and I stayed over for the night on our way to Haitong Bay. We got in off a night flight, close to midnight, and were warmly greeted by a friendly (if slightly inexperienced) night shift who efficiently got us to our room.  Nothing spectacular, in the grand scheme of things, but to quote my better half, “THE BED WAS SO COMFY. I slept really well!”  And in the end, isn’t that the most important thing?
Response from Property: 尊敬的賓客,您好!感謝您選擇三亞麗禾温德姆酒店,很高興酒店的服務和環境得到您的讚賞和認可,您的滿意是對我們最大的鼓勵,我們定會再接再厲,為每一位賓客提供更加温馨舒適的入住體驗。酒店近2000平米户外泳池區域及熱帶園林,為您提供天然氧吧般的舒適度假感。酒店配套15000平米的商業廣場,並擁有中影麗禾國際影城,住店客人可尊享優惠折扣,豐富您三亞度假之行,期待與您的再次相遇。
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Family
6 review
6.0/10
Posted on Feb 11, 2025
Super disappointing rooms, old small and with things left by previous people. Spoilt light bulbs too. Couldn't take it. Top up money to upgrade to a much bigger and better rooms. But totally unacceptable for Ramada standards.
Response from Property: Dear guests, Ramada Plaza Sanya Lihe Hotel expresses its sincere apologies to you! We are sorry that we did not give you a perfect stay experience. We are deeply sorry for your stay! Your opinions are very important to us. We have fed them back to the relevant departments and will make special improvements and continuous supervision to provide a higher level of service. Thank you again for taking the time and leaving your feedback!
ZACK110
Deluxe Sea-view Double Room
Stayed in Mar 2024
Couple
13 review
10/10
Outstanding
Posted on May 7, 2024
The hotel around in so affordable price and best location and the staff is best better than anything you can imagine
Response from Property: Dear guest, Thank you for sharing the experience of your stay at Ramada Plaza by Wyndham Sanya Bay. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Once again, we look forward to your next stay with us andcontinuous support in the near future. Thank you!
Guest User
Deluxe Sea-view Twin Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 30, 2025
horel is very beautiful front staff very nice
Response from Property: 【一站式親子度假酒店】【醉美橘子海日落】【免費機場免税店穿梭巴士】尊敬的賓客,您好,感謝您選擇三亞麗禾華美達廣場酒店,很開心看到您對員工的認可,酒店秉承“總以温情相待”的服務理念,致力於讓每位賓客都有一個完美的度假體驗。酒店擁有非常專業的管家團隊,隨時都能提供高效快捷的管家服務,為您解決入住全程的任何問題。酒店大堂準備的歡迎飲料,為您釋放旅程中疲憊,大堂吧相約下午茶,精緻甜品搭配熱帶水果,開啟恣意漫享度假時光
Graeme (高天乐Photographer)
Deluxe Sea-view Twin Room
Stayed in Nov 2023
Family
54 review
10/10
Outstanding
Posted on Dec 28, 2023
Very friendly staff including a driver who took us to the airport free of charge. The view from the balcony was wonderful (see my pictures). There is a nice swimming pool there and there are restaurants outside the hotel. Recommended!
Response from Property: 尊敬的賓客,您好!感謝您選擇三亞麗禾華美達廣場酒店並分享您的入住體驗,能得到您認可,真是非常感動呢!我們會將您的讚許轉達,不斷提高我們的服務熱情,為每一位賓客提供更加温馨舒適的服務。酒店擁有非常專業的管家團隊,隨時都能提供高效快捷的管家服務,為您解決入住全程的任何問題。再次感謝您的精彩點評哦!
Anonymous User
Garden-view Room
Stayed in Oct 2023
Solo traveler
10 review
10/10
Outstanding
Posted on Nov 13, 2023
I never write a review before, but this hotel’s service is a top-notch! Susie Tang, a friendly Wyndham employee, helped me a lot and made sure I had an enjoyable stay. She kindly upgraded me, not only the sea view room, but also the movie room. They gave me a lot of compliments. The daily cleaner officers were also very friendly. Even though my Chinese is very limited, they all very patiently tried their best to communicate with me. The location of the hotel is 7-minute walk from the nearest beach and only 10-minute drive from the airport (15 RMB only). Thanks to Susie and other staff for their warm hospitality - and the free breakfast bonus. Will definitely stay in this hotel again in the future!
Response from Property: 尊敬的賓客,您好!美好時光,相遇在此,感謝您選擇入住三亞麗禾華美達廣場酒店,我們很開心您在酒店有一段愉快的入住時光體驗。得到了您對我們酒店的認可,我們備受鼓舞。酒店位於具有椰夢長廊美譽的三亞灣旅遊度假區,距離機場僅12分鐘車程,臨近西島、天涯海景等知名景區,交通十分便利。酒店人氣歌手藍小二傾情駐唱,他清澈的嗓音、迷人的聲線,深受賓客喜愛,陪您度過美好的海島之夜。期待您的再次到來~
João
Deluxe Sea-view Double Room
Stayed in Sep 2023
Couple
17 review
10/10
Outstanding
Posted on Oct 24, 2023
Had a really good experience here :) close to the airport, they also have a pickup service from the airport to the hotel and the hotel to the airport, will have a service guy after you check in and you can just text him anytime if you have any questions, our guy's name is 郭应茂, and he always answers super fast and helps us a lot, breakfast was just fine, Chinese breakfast is more than western’s options. Super close to the sea btw.
Response from Property: Dear guests, hello. We are very honored to leave you a wonderful memory at the Ramada Plaza Lihe Hotel. Your praise also gives us the motivation to continue to work hard. We will continue to improve service quality and more complete service facilities. The hotel currently has more than 4,000 volumes of new Orange Bookstore photo-checking masterpieces. The quiet and comfortable atmosphere takes you into an immersive vacation experience. The star-screen-designed lobby bar has a resident singer named Lan Xiaoer singing at 9 o'clock every night. Listen to Drink a special cocktail with music to help you have a good night's sleep. Remember to come back often ~
Guest User
Deluxe Sea-view Twin Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 27, 2025
ZoeXing Service very nice
Response from Property: 尊敬的賓客,您好,感謝您選擇三亞麗禾華美達廣場酒店,很開心看到您對員工的認可,酒店秉承“總以温情相待”的服務理念,致力於讓每位賓客都有一個完美的度假體驗。酒店擁有非常專業的管家團隊,隨時都能提供高效快捷的管家服務,為您解決入住全程的任何問題。酒店大堂準備的歡迎飲料,為您釋放旅程中疲憊,大堂吧相約下午茶,精緻甜品搭配熱帶水果,開啟恣意漫享度假時光
Anonymous User
Deluxe Sea-view Double Room
Stayed in Sep 2023
Couple
3 review
8.5/10
Very Good
Posted on Oct 4, 2023
Very good hotel, very child friendly so avoid if you don’t want children around all the time. Had a pleasant stay apart from one morning there were no towels so the elevators were wet on the floor & a staff member who laughed at me trying to use Chinese to talk to another staff member. Probably would return if I was booking it late in advance & was using this hotel as a base close to the airport and was leaving the hotel everyday to explore different parts of Sanya.
Response from Property: Dear guest, hello. We are honored to leave you a beautiful memory at the Lihe Wyndham Hotel. Your praise has also given us the motivation to continue working hard. We will continue to improve our service quality and improve our service facilities. The hotel currently has over 4000 copies of the New Orange Bookstore, which is a perfect place to take photos and check in. The peaceful and comfortable atmosphere takes you into an immersive vacation experience. The star screen designed lobby bar features talented singer Lan Xiao'er stopping at 9 pm every night, listening to the music and sipping a special cocktail to help you have a good night's dream. Remember to come back and check it out often