To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(5222)
Positive reviews(5125)
Reviews with photos/video(1329)
Easy to get around(671)
Friendly front desk staff(436)
Delicious breakfast(391)
Close to train station(223)
Great swimming pool(128)
Luxurious(64)
Loved the night views(57)
Negative reviews(97)
Sam MK
Deluxe Double Room
Stayed in Dec 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jan 29, 2025
It was one of the most pleasing stays I had in all Kunming. The friendly staff, the amazing breakfast and the fact that they speak amazing English to assist you. To how fast they register you and how convenient it is to go all around , the station is nearby so if you’re planning to go to Dali or anywhere , it’s super convenient. The bathtub was very clean and the view was so beautiful! Deserves a 5 star 🌟 for sure!!
They were so nice I had this food for free and even a Chinese rose cake for the new year !
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。昆明佳華廣場酒店酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。昆明佳華廣場酒店期待您的再次光臨!
James
Superior Double room
Stayed in Dec 2024
Family
15 review
5.0/5
Outstanding
Posted on Jan 28, 2025
I had an excellent stay at this hotel and would highly recommend it. The staff were friendly and attentive, the rooms were impeccably clean, and the amenities were top-notch. The bed was extremely comfortable, and the breakfast offered a wide variety of delicious options. The location was also perfect, making it easy to explore the area. My only minor complaint was the shower temperature—it was a bit too hot and difficult to adjust. However, this was a very small issue in an otherwise perfect experience. I would gladly stay here again and appreciate the overall quality of the hotel.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Teck Chuan
Premium City View King-bed Room
Stayed in Dec 2024
Family
8 review
4.7/5
Amazing
Posted on Jan 10, 2025
Very central location within 10 minutes' walk to Kunming Train Station. Clean rooms with decent sizes. Might need to power up the room heater further.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Meng Ngee James
Premium City View King-bed Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Hotel ammenties are good and the room is spacious. . Hotel is located very close to train station. Hotel staff are very friendly.
Hotel staff Mr Jesse helped me with Tour arrangements and he communicated promptly. Really appreciate that.
The buffet breakfast is good with a wide selection. The staff always offered to make coffee for me when I stepped into the restaurant.
Highly recommended hotel stay for all.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Guest User
Superior Twin room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Very nice and convenient hotel for traveller who about to stay-over before using High speed railway from KM to other province via Kunming railway station.
Close to South Ring Rd. Exit D with elevator.
Staff very polite and helpfully.
Big room , large bathroom , air conditioning system looks old but circulating air in the room is great.
Recommend !!
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Chui
Superior Twin room
Stayed in Oct 2024
Family
16 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Can use didi to go hotel if you have huge luggages
It’s not that far but will be difficult to go to hotel with huge luggages
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Hui Yu
Superior Double room
Stayed in Oct 2024
Couples
6 review
4.2/5
Very Good
Posted on Nov 19, 2024
Decent hotel and hotel location near railway station, convenient if you have an early train to catch the next day.
Response from Property: 尊敬的客人您好,感謝您選擇昆明佳華廣場酒店,酒店位於市中心,無論乘坐火車、汽車、地鐵或機場大巴都非常方便,是您旅遊度假、商務出差的絕佳選擇;另外酒店三樓四樓有過橋米線等各式美食,酒店臨近大悦城、雙龍商場、恆隆廣場等商圈可最大程度上滿足您旅途的各種需求。迎您再次光臨,期待與您的再次相遇,祝您生活愉快,工作順利!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Couples
8 review
4.5/5
Great
Posted on Nov 14, 2024
This is the last day we had in Kunming Yunnan before flying to our next destination. We enjoyed our stay at the Kai Wah Plaza Hotel. We loved our evening walk, exploring the offerings of all the different street vendors, looking at the colourful latterns and immersing the joy of being at a night market :-)
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Miss Samantha
Superior Double room
Stayed in Oct 2024
Family
4 review
4.0/5
Very Good
Posted on Nov 28, 2024
Quite convenient place..., to everywhere. Hotel staffs were friendly …
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Sooling
Superior Double room
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 5, 2024
The hotel is well located and allowed us to make our way within 10 mins to the Kunming train station. However we find the bed too firm for us. Didn't have breakfast at the restaurant but staff accommodated our request to pack some food for our trip early morning out of Kunming. Napping street and old Kunming old street are worth a visit. We had walked from Wen Lin street through the Jade lake to the old street. I highly recommend this walk, lovely!
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
FAHEEM
Superior Twin room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel staff is very helping specially Ms. Koi苏
She is very polite and helping. Ms. Koi苏 helped me beyond her routine duties. She was guiding me for visiting so many places and always available online to get any assistance. Ms. Koi苏 is a worthy staff of KWP Hotel. Much appreciated 👍👍
Response from Property: Dear guests, thank you for your five points of praise, between the lines can feel your satisfaction with the quality and service of Kunming Jiahua Plaza Hotel, we are also proud of the excellent staff of the hotel. Staff professional service, cordial smile, intimate greetings and efficient feedback reflect the excellent quality of the hotel, sincere and enthusiastic to treat every guest, every trace of your needs will become the goal of our continuous efforts. I hope you can still choose Kunming Jiahua Plaza Hotel next time you come to Kunming. In addition to the high-quality service and the bright open-air swimming pool, we can experience the delicious Chinese and Western food. Look forward to your presence again, I wish you a happy life!
Guest User
Superior Twin room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Fabulous hotel with very helpful and attentive staff. Huge swimming pool which is well maintained. English spoken by some staff which was very helpful. Great location if you are travelling by train it is a ten minute walk to the North Entrance. I stayed twice in the hotel and they stored my bag which was great. Breakfast is excellent. Highly recommend.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Nussaba
Superior Double room
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The room is super big despite its price. Concierge is helpful in sending parcel and storing luggages. I book the hotel twice, on my first day and last day in Kunming. For the rest of the trip, I am in Lijiang. The hotel helpfully keeps all my luggages throughout my trip. The location is really good, only 5-10mins walk to Kunming train station.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Guest User
Superior Twin room
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Dec 19, 2024
Hotel location is close to metro station for easy access. You can 1 or 3 day pass for short stay or a top up card.
Or use Didi app for inexpensive travel.
Breakfast is 1st class. Room is big but wish toilet had a bidet. Otherwise this Hotel is top notch and won't disappoint. Counter and room service is commendable.
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!
Guest User
Superior Double room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Had a great stay here! The service was excellent, all the staff were very pleasant and helpful :)
Would definitely come by to stay again!
Response from Property: Dear guest, thank you very much for your positive feedback and love of Kunming Kaiwah Plaza Hotel! We are pleased to see your praise of the hotel. Living comfortably outside is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to provide you with impeccable professional services and detailed experiences, making your journey perfect. Looking forward to choosing to stay at Kaiwah Plaza Hotel again! Wishing you a happy life!