Hyatt Regency Sanya Tianli Bay

Hyatt Regency Sanya Tianli Bay Reviews

Hyatt Regency Sanya Tianli Bay

Tianliwan, No.699 Tongjing Road, Tianya District, Sanya, Hainan, ChinaView Hotel Details
Hyatt Regency Sanya Tianli Bay
Hyatt Regency Sanya Tianli BayHyatt Regency Sanya Tianli BayHyatt Regency Sanya Tianli Bay
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Hyatt Regency Sanya Tianli Bay Guest Reviews

4.8/5
Excellent
7272 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(7272)
Positive reviews(7204)
Reviews with photos/video(3749)
Nice sea view(1113)
Great swimming pool(849)
Delicious breakfast(751)
Close to airport(704)
Perfect for kids(581)
Clean pool(165)
Family activities available(138)
Negative reviews(68)
Ong
Superior King Room
Stayed in Dec 2024
Couples
55 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very new and spacious. Perfect landscape. Hard to find such good facilities with this price in Sanya.
Response from Property: 尊敬的賓客,感謝您於百忙之中與我們分享您的入住體驗。能帶給您愉悦的入住感受,是我們孜孜不倦追求的目標!三亞天麗灣凱悦酒店致力於為客人提供新奇美妙的海島之旅,我們將以更完善的服務真誠期待與您再次相遇!
JHLSHA
1 King Bed, Ocean View Deluxe
Stayed in Oct 2024
Couples
11 review
4.5/5
Great
Posted on Nov 20, 2024
Good pool area, close to the airport, no need to cross the street to reach the beach. Good restaurant, including the breakfast. Overall a good place.
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
LynaRB
1 King Bed, Ocean View Deluxe
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I had an incredible stay at the Hyatt Regency Sanya, conveniently located close to the airport. The hotel offers stunning views of both the swimming pool and the beach at the same time, which was a real highlight of my stay. Plus, it has access to a private beach, making it the perfect spot for relaxation and privacy.The hotel itself is very clean and feels brand new, adding to the overall luxurious experience. What really stood out to me was the exceptional service. The staff were extremely kind and attentive, with special thanks to « Scott » for his help and professionalism. I also can’t forget to mention « Lesley » who went above and beyond. During my stay, a typhoon hit and all delivery services stopped, but Lesley kindly sent fruits and coconut to our room, which was such a thoughtful gesture during a difficult time.Thank you for making my stay unforgettable!
6/8
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Fatima
1 King Bed Ocean View
Stayed in Jul 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Everything was absolutely great. It takes only 10 minutes from Sanya International Airport by taxi, the check-in process was simple and smooth. Breakfast was good. The amenities are well maintained, the swimming pool was super cool, it was fairly quiet and only few people were lounging around the pool during the day. I would definitely recommend the hotel. Super relaxing!
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Olivia
1 King Bed, Ocean View Deluxe
Stayed in Jun 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Lovely hotel for a weekend getaway. Staff very helpful and great facilities! Pool was lovely and also has a spa on site. Very close to airport - so might be a little noisy for light sleepers - however, very convenient for late / early flights. Would stay again.
6/10
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Anonymous User
1 King Bed, Ocean View Deluxe
Stayed in May 2024
Couples
7 review
4.2/5
Very Good
Posted on Jun 29, 2024
Beware of booking the ocean view deluxe room. You may get a room with a view of the trees instead. Fortunately, they changed the room for us after our feedback. Service was good throughout our stay and the staff were all helpful.
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Luanna Cardoso de
1 King Bed Garden View
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Jan 5, 2025
Nice clean rooms, amazing showers, one of the best water pressures I’ve ever seen. Comfortable beds. The sofa is also comfortable and fits a small child. My 7 year old son slept on the couch and it was comfortable but I wouldn’t suggest for bigger kids. My son is 1.20m. Lightening in the room was great. The Hyatt camp for kids was also good, my son was busy the whole week. Unfortunately he couldn’t stay there by himself and they only provided babysitting services up to 5:30 PM which was not very helpful as we wanted a night out. Pay, the hostess was very kind and helpful. We had difficulty connecting our TV box with the WiFi and they sent someone right away who sort it. But the star of the hotel was the chef, Augus, his food was absolutely delicious! We repeated the western family set a couple of times.  Only down side I think it’s the location, as it’s very far from city center, and the beach is not swimmable. But you can still enjoy the sunset and the swimming pool. Although the water was very cold in December.
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Ivan Kim
1 King Bed Garden View Deluxe
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The excellent hotel that l even went, all the staff are friendly smile, welcoming, polite and helpful. Hotel very clean and very comfortable, very enjoy to stay with it. Nominate staft name Merlin from front office and Yuri from Regency club, very helpful and professional. We enjoyed the stay so much and chose to extend one more day, you guys are amazing!
6/9
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review and for taking the time to share such a positive experience at our hotel. We are thrilled that you found our staff to be friendly, welcoming, polite, and helpful, as we strive to make every guest feel at home. It's great to hear that you enjoyed your stay and found our hotel very clean and comfortable. It is delightful to know that you had such an enjoyable time with us that you decided to extend your stay by one more day. Your decision to do so is a testament to our team's commitment to providing an amazing experience for all our guests.Once again, thank you for choosing to stay with us and for your incredibly kind feedback. We look forward to welcoming you back and hope you have a fantastic trip ahead!
Cryptonian
1 King Bed, Ocean View Deluxe
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Overall experience is perfect. Room is clean and new, and the seaview is very nice. Food and amenities are nothing to be complained. I’ll definitely book this hotel again if I visit Sanya again in the future.
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for taking the time to share your perfect experience at our hotel. We are thrilled that you found the room clean and new, enjoyed the beautiful sea views, and were satisfied with our food and amenities. Knowing that we could contribute to making your stay enjoyable brings us great joy.Your decision to choose our hotel again in the future is a compliment to our team, and we look forward to the opportunity to welcome you back. Should you plan another visit to Sanya, please consider us your home away from home.Once again, thank you for your kind words. We hope to see you soon and wish you all the best!
Anonymous User
2 Twin Beds Garden View
Stayed in Oct 2024
Family
16 review
4.0/5
Very Good
Posted on Dec 14, 2024
Breakfast was excellent. Many choices of food. But too far from downtown. Need to take a cab to buy groceries, about 5-7min to reach.
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Yass22
1 King Bed Garden View
Stayed in Apr 2024
Couples
13 review
4.5/5
Great
Posted on May 26, 2024
just spent an incredible 2-night stay at the Hyatt Regency Sanya Tianli Bay! The views here are absolutely breathtaking, offering a perfect blend of mountain gardens and pristine beaches. Waking up to the serene sounds of nature and the sight of the sparkling ocean was pure bliss. The luxurious amenities and impeccable service made our stay unforgettable. If you're looking for a slice of paradise, this is the place to be! PS: Thanks to Jason for the room upgrade. #HyattRegencySanya #Sanya #TianliBay #BeachViews #MountainGarden #LuxuryTravel #SanyaHotels #ParadiseFound
Response from Property: Dear guest,thank you for sharing your wonderful experience at the Hyatt Regency Sanya Tianli Bay! We are thrilled to hear that you enjoyed the breathtaking views, serene sounds of nature, and luxurious amenities. It's always a pleasure to receive positive feedback about our hotel, and we're glad that your stay was unforgettable. We appreciate your kind words about Jason and our impeccable service. Thank you for choosing Hyatt Regency Sanya Tianli Bay as your slice of paradise. We look forward to welcoming you back in the future!”
Guest User
1 King Bed Garden View
Stayed in Dec 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on Jan 24, 2025
Great resort for families, beautiful beach and spacious well-appointed rooms.
Sal_CHINA
1 King Bed Garden View
Stayed in Mar 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on May 2, 2024
Convenient hotel close to the airport. If you're looking for a place where to stay for few nights in style, well this is the right hotel for you
Response from Property: Dear Guest,Thank you for your kind review! We're delighted to hear that our convenient location near the airport and our stylish accommodations have made your stay enjoyable. We strive to provide a comfortable and stylish experience for all our guests, and we're pleased to know that we've met your expectations. Should you need a stylish place to stay again, we look forward to welcoming you back!
Guest User
1 King Bed, Ocean View Deluxe
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 30, 2024
the hotel was outstanding, amenities are good and view is breathtaking. I also like the attitudes of staff, especially scott, who is friendly and helpful. absolutely recommend the hotel
Response from Property: Dear guest, welcome to stay in Hyatt Regency Sanya Tianli Bay, thank you for staying with us. welcome back.
Anonymous User
1 King Bed Ocean View
Stayed in Mar 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on May 1, 2024
This hotel sits on a sprawling piece of land with its own private beach. Many claimed that the location is far but hey, it's an oasis on its own - privacy, excellent amenities and walking distance (20mins) to Tianya Haijiao ! Didi is readily available to go places and very affordable. I waited max 3 mins to go Sanya Romance Park and Nanshan Guanyin. I think, both around 45mins drive. From Sanya railway station, I think same too. Phoenix Airport is just nearby. Location is perfect for me. Hotel is new and all are new and gives a luxury feeling to guests. The moment you entered the hotel, you are greeted with awesome sea view. One intern Sanjita (from Nepal) was onsite and she tried her best to make overseas guests at home. Good job ! Oh.. there's no convenience store or shopping area nearby so please be prepared.
6/9
Response from Property: Dear Guest,Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that you appreciated the privacy and tranquility of our location, as well as the proximity to attractions such as Tianya Haijiao. We are pleased that you found our hotel to be an oasis offering excellent amenities and a luxury feeling. It is rewarding to know that our new facilities and the efforts of our staff, including Sanjita, contributed to making your stay comfortable and enjoyable.Your comment about the lack of nearby convenience stores or shopping areas is noted, and we appreciate your suggestion for other guests to come prepared. We will consider exploring options to provide easier access to such amenities in the future.Thank you again for choosing our hotel, and we look forward to the opportunity to welcome you back for another memorable stay.