Before coming to Saipan, I also look forward to Qingquan. After arriving in Saipan early in the morning, he quickly left the customs and the rickshaw driver arrived as scheduled. Qingquan Hotel is not dazzling. At first glance, I feel small and exquisite, and the front desk is not close. When I entered the room, it was a little amazing, but when I cleaned the bed, the blood stains under the mattress made me a little disappointed with the sanitation. The hotel beach is disappointing and children cannot enjoy playing in the sand. Every day, I saw Korean tourists enjoying themselves in the swimming pool. During the four nights we did not swim or play in the sea, we used this as our base and rented a car to stroll around the north. Laura Beach, not far from the hotel, is amazing. Yesterday I switched to Hyatt. There is no harm without comparison. Fortunately, I chose Hyatt. But to be fair, compared to the two hotels, Qingquan's buffet breakfast and seafood buffet are really good! Poor impression of Qingquan may also stem from the experience of losing a wallet. Check-in at the front desk around 1am on the 29th, woke up at 10am or more to find a wallet for a tip, no wallet could be found everywhere. Suddenly remembered that I forgot to be at the front desk after checking in. Quickly went to the front desk and communicated with the duty staff and manager. However, due to the malfunction of the hotel monitoring system, the evidence could not be consulted. The manager promised to inquire about the night shift staff when they arrived at work that night. As a precaution, we called the police on 911. The police responded quickly, quickly came to the hotel, asked the details of the incident, and then began his investigation. We were frustrated and flustered, and started our journey to Saipan, penniless. The identity cards of all four people, all my bank cards and cash, all flew off the wallet. Fortunately, my wife has two credit cards on her mobile phone, and lending U.S. dollars on the ATM is an urgent matter. At 10:30 that night, the front desk was on duty at check-in. I went to communicate with him. We know it must be him, but we have no alternative but to adopt a roundabout strategy, the purpose of which is to sacrifice cash in order to obtain documents and bank cards. I looked into his eyes, ”Sir, I need your help. When I checked in this morning, my wallet fell here. Did you see it?” He said calmly and sincerely, ”I heard my colleague say this. But I didn't see it.” ”We don't care about the cash in the wallet, but documents and bank cards are very important to us. Please help us to find as much as possible Thank you! ”At breakfast the next day, the front desk came to announce the good news and said there was news from the police. I ran to the front desk, where the police and manager were waiting for me, saying that I found my wallet in the bathroom. When I opened it, I had no cash, and my ID and card were all there. Thanks to the police and manager, I know that it should be the communication with him that worked last night. The ending is not perfect, but it is good enough. I am slightly dissatisfied with the hotel because all this happened in the hotel, and I actually suffered a lot of losses, and the monitoring system was unavailable. The hotel should also be held responsible, but the hotel did not have any kind of compensation or condolences for this. The care and compassion that a quality hotel deserves. This is one of the reasons I am disappointed with this hotel. Next time I come to Saipan, I should not consider Qingquan again.
Outstanding
146 Reviews