Silver Fern Rotorua Suites & Spa Reviews

Amazing location with friendly staff. Got enough space to for few nights.

We're frequent guests here. It's rare to find such a clean motel in Rotorua, especially one with private spa pools and massage jets. Parking is convenient, the owners are Chinese, and it's very quiet. The rooms are spacious, and it actually looks better in person than in the photos. Perfect for families.

The room was very spacious, and we even received a welcome gift.

The owner is Chinese, so communication was very easy.

Good service, but the facilities are dated.

Spacious rooms. the hot tub in the room was amazing treat. Thank you

This is a hidden gem in Rotorua, perfect for families. The location is fantastic, making it incredibly convenient for visiting attractions and finding restaurants, all within a few minutes' drive. Thankfully, we booked several days in advance, as the hotel was fully booked on our arrival day. We booked a family room, a two-bedroom, one-living room with a sofa bed and a large bathtub. It was spotlessly clean. The room also had a microwave and coffee maker, along with all the tableware and water. The amenities were absolutely fantastic. To our surprise, the owner was Chinese and very nice. The front desk was also very welcoming, offering us cookies and milk, taking our keys and escorting us to our room. Seeing we had children with us, they thoughtfully asked if we needed anything and even checked to see if we had enough towels in the bathroom. These details made me understand why this hotel was so fully booked when so many other hotels nearby were. For those traveling to Rotorua with children, I highly recommend this family room; you can rest assured!

The hotel is in a very convenient location, the room facilities are adequate, and the capsule coffee machine is very good.

Anyway, I stayed for one night. The location was good and the waiter was very nice.

The hotel is clean and tidy, with convenient transportation and easy parking. There is a supermarket a few minutes' drive away. The room also has a full set of kitchenware for self-catering. The first thing I did after checking in was to have afternoon tea on the balcony in the winter sun. In addition, the bathtub is very large and comfortable. The Chinese lady boss is very welcoming. The room I originally booked was a large bed plus a sofa bed. The young owner took the initiative to help us upgrade to a family room. The children have a single room and don't have to sleep on the sofa bed. It's very nice.

The service is very good and enthusiastic. It is clean. The hotel facilities are old and the environment is the same. The overall Rotorua feels lifeless and the prosperity of the past is no longer there.

Facilities: Large bathtub, you can soak in the hot spring in the house

Comfortable, enjoyable and thoughtful service.

A nice hotel. I booked a 3-bedroom suite. Unfortunately, there is only one toilet, which is a bit inconvenient for 6 people.