Atour Hotel (Ningbo Southern Business Area, Romon U-park) Reviews
Atour Hotel (Ningbo Southern Business Area, Romon U-park)
No.268 Dieyuan Road, Yinzhou District, Ningbo, Zhejiang, ChinaView Hotel Details
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Atour Hotel (Ningbo Southern Business Area, Romon U-park) Guest Reviews
4.8/5
Excellent
1001 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1001)
Positive reviews(985)
Reviews with photos/video(102)
Friendly front desk staff(86)
Delicious breakfast(55)
Quiet & comfortable(51)
Large rooms(46)
Perfect for business trips(30)
Convenient parking(22)
Nice toiletries(10)
Has rooms for families(6)
Negative reviews(16)
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Family
8 review
2.5/5
Posted on Nov 16, 2024
Staff are friendly, but the hallway and the room are full of smoking smell although it is a non smoking hotel. The room is not very clean, you can find dust and cookie crums here and there. There are mold on the shower wall.
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,朵兒會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Guest User
Elegant Room
Stayed in Mar 2024
Business travelers
6 review
3.5/5
Posted on Apr 9, 2024
Bed was super comfortable and large, quality cotton sheets, room was good size. But floor not cleaned well. And breakfast area not too clean seats badly stained, hand rail dirty. Placed could do with a good clean. Breakfast for westerner is just OK.
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. Duoer will greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Superior Double Room
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 14, 2024
Nice staff and good location
Response from Property: Dear guest,thanks for your choice and visit.We are honored to have provided you with service these days,but it's a pity that we can not get your five stars rating ~ ~ ~ (> _ <) ~ ~ It's still a little sad for us, but we will definitely work harder. I hope that the next time you stay in Atour, you will have a five-point experience, and we look forward to your next visit! ^_^
Zhuldyz
Elegant Room
Stayed in Jun 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Jul 17, 2023
Didn’t clean my room
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿 意的入住體驗,朵兒會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的 真誠評價,真心希望您能夠再次入住來感受我們的進步。
Richard Amankwa
Superior Double Room
Stayed in Aug 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Great place!
Response from Property: 十分感謝客官對亞朵的肯定,但是朵兒還是要告訴客官,亞朵不僅僅是一家酒店,在朵兒眼裡您早已是我們亞朵的家人,所以朵兒們也希望能夠成為客官商旅途中家人,朵兒們在全國所有的亞朵酒店期待着您的入住,希望能夠用最貼心的服務陪伴您度過在亞朵生活的每一天
Guest User
Jimu Twin Room
Stayed in Apr 2024
Business travelers
1 review
1.3/5
Posted on May 18, 2024
I have never stayed at Atour before, and my impression of Atour is that it is a business-type mid-to-high-end hotel. It is not luxurious but at least it is clean and hygienic. Finally, I chose to book a twin room with a few wooden beds, priced at 540. I thought that this price should at least provide a clean and tidy accommodation environment, but the result was very disappointing. The bedding smell was very strong, and the smell of cigarette and body odor was very strong. It caused insomnia until late at night. Since I had work the next day, it greatly affected my business trip.
Hygiene: 0 points. The hygienic condition makes it difficult for people who experience Atour for the first time to choose Atour again.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for taking the time to share your experience at the hotel. We are sorry for the problems you encountered during your stay. We have also communicated with the relevant departments about this. The hotel will strengthen training and ensure that similar problems will not occur. We will continue to work hard to improve every detail and look forward to your next visit
Guest User
Executive Queen Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The service attitude is very good! It is very convenient to travel, suitable for families and business, no problem at all
Facilities: All available
Environment: Located in a popular area, taxis are convenient and there are many takeaways
Service: Even late night snacks are provided by yourself
Original TextTranslated by Google
Response from Property: Thank you very much for the guest's affirmation of Atour, but Doer still has to tell the guest that Atour is more than just a hotel. In Doer's eyes, you have already been our Atour family, so Doer also hopes to be a guest. Family members and Duoer people are looking forward to your stay at all Atour hotels across the country during official and business trips. We hope to accompany you with the most considerate service every day of your life in Atour.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The service is very attentive and the room is very spacious
Original TextTranslated by Google
Response from Property: Thank you very much for the guest's affirmation of Atour, but Doer still has to tell the guest that Atour is more than just a hotel. In Doer's eyes, you have already been our Atour family, so Doer also hopes to be a guest. Family members and Duoer people are looking forward to your stay at all Atour hotels across the country during official and business trips. We hope to accompany you with the most considerate service every day of your life in Atour.
Guest User
Elegant Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Nice environment, delicious buffet breakfast
Original TextTranslated by Google
Response from Property: Dear guest, you accidentally exposed all the advantages of Atour! Let Duoduo show her face in public! Although a little bit arrogant, don't worry, Duoer will continue to move forward very humbly and strive to provide you with better service. Duoduo is waiting for your visit again, muah!
Konglao
Elegant Room
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 2, 2023
The front desk service was very enthusiastic. It was a bit cold when I entered the room, so I turned on the air conditioner. The air conditioner was very powerful, the heating effect was good, and the air was blown out quickly. The view outside the window was also beautiful. Good reviews!
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of Atour, but we still want to tell you that Atour is not just a hotel. In our eyes, you have long been our family at Atour, so we also hope to become your family during your business trip. We are looking forward to your stay in all Atour hotels across the country, and hope to accompany you every day of your life in Atour with the most considerate service.
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The surrounding environment is good and the transportation is convenient. The lady at the front desk is very enthusiastic and the breakfast in the restaurant tastes good👍
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of the hotel partner's service. I believe he must be hiding in a corner and laughing happily now~~~ Your recognition of Duoer is the driving force for Duoer to move forward. Duoer will definitely try its best to do better and work hard for every guest in the service account. Looking forward to your next visit!
Guest User
Superior Double Room
Stayed in Sep 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The service attitude of the lady at the front desk is very enthusiastic. The hotel is very close to Romon. The room is very clean. The stay experience is very satisfactory. It is worth staying next time
Original TextTranslated by Google
Response from Property: Dear Duo fans, I am very happy to see your comments. Duoerjia is lucky to have dedicated staff, and it is a blessing for Duoerjia to have thoughtful guests like you. Duoerjia has always been committed to bringing a high-quality stay experience to every guest. Satisfaction is only the starting point, and surprise and touching are Duoerjia's ultimate goal. In Duoerjia, you can feel the most sincere neighborhood service, taste the most heartwarming tea from Atuo Village, and experience a leisurely but stylish reading space... Everything is just for you to come to Duoerjia. The stay experience can become simple and extraordinary. I hope that Duoerjia can always accompany you on your journey, and look forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 31, 2023
On our anniversary, we received flowers and cakes, which was a heartwarming gesture. I really like this kind of service!
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of Atour, but we still want to tell you that Atour is not just a hotel. In our eyes, you have long been our family at Atour, so we also hope to become your family during your business trip. We are looking forward to your stay in all Atour hotels across the country, and hope to accompany you every day of your life in Atour with the most considerate service.
Daxiazhipeiliandan
Superior Room (2 beds)
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The hotel is in a prime location with convenient transportation and high cost performance. The room is clean and tidy. I am very happy to stay here. The attitude of the beautiful lady at the front desk is very good and the hospitality is warm!
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of Atour, but we still want to tell you that Atour is not just a hotel. In our eyes, you have long been our family at Atour, so we also hope to become your family during your business trip. We are looking forward to your stay in all Atour hotels across the country, and hope to accompany you every day of your life in Atour with the most considerate service.
Lin-scar
Jimu Twin Room
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The service attitude is very good and the front desk is very enthusiastic. The room is large, clean and tidy, and cost-effective. The 1.5-meter double bed is great. The surrounding environment is good and the transportation is also very convenient
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of Atour, but we still want to tell you that Atour is not just a hotel. In our eyes, you have long been our family at Atour, so we also hope to become your family during your business trip. We are looking forward to your stay in all Atour hotels across the country, and hope to accompany you every day of your life in Atour with the most considerate service.