Leonardo Boutique Hotel Rome Termini Reviews

Response from Property: Dear Guibo,We are pleased to hear that your stay at Leonardo Boutique Hotel Rome Termini was exceptional. It's wonderful to know that our convenient location and helpful staff enhanced your experience.Your positive comments about our cleanliness and amenities are greatly appreciated. Once again, thank you for your perfect rating. We look forward to welcoming you back in the future.Kind regards,Claudia, Operations Manager

Response from Property: Dear Yuen Mei,It is heartwarming to learn that our staff's friendliness and helpfulness added to the quality of your stay at Leonardo Boutique Hotel Rome Termini. We aim to provide an exceptional service to ensure a seamless experience for our guests, and it is wonderful to hear that we achieved this during your visit.Moreover, your compliment about our breakfast delights us. We take pride in offering a varied and delicious breakfast to kick-start our guests' day on a good note.Your positive feedback is highly appreciated and serves as great motivation for us. We look forward to welcoming you back on your next visit to Rome.Kind regards,Claudia

Response from Property: Dear Guest,Your feedback is greatly appreciated. It's wonderful to hear that you found our location to be convenient. At Leonardo Boutique Hotel Rome Termini, we strive to provide our guests with an optimal location to explore the city.We've noted your ratings on amenities as well, and we're always looking for ways to enhance our guests' experience. Your input is valuable and we thank you for sharing it.Looking forward to welcoming you again in the future.Kind Regards,Riccardo - Front Office Agent

Response from Property: Dear guest,Thank you for leaving your precious feedback regarding your recent stay at Leonardo Boutique Roma Termini.We are delighted to know you had a great experience with us in Rome.It's wonderful to see you found our location nice and close to many tourist sites.Thank you for choosing our hotel, we would like to have the pleasure of welcoming you back soon for another enjoyable experience. Kind Regards,Riccardo - Front Office

Response from Property: Dear Alain,Thank you for sharing your review of your stay at Leonardo Boutique Rome Termini.We truly appreciate your kind words about our reception staff.Is wonderful to know that you found our hotel well located and central the Rome main station. We are delighted to know that you found the beds comfortable.We would like to know more about the breakfast lady and what happened to define her not polite. We hope to have the pleasure of welcoming you back to meet more your expectation.Kind Regards,Riccardo - Front Office

Response from Property: Dear Maxwell,Thank you for share your review of your stay at Leonardo Boutique Rome Termini.We are delighted to see your appreciation to our central and well connected location and to our cleanliness and servives provided.We are sorry to understand that your room size did not meet you expectation, we would like to clarify that we have other rooms category which vary in size. Our suggestion for the next time is to choose a room which could fit more your needs or to ask an upgrade to our staff, our aim is to welcome our guests needs according to the availability.Thank you for choosing our hotel. We hope to have the pleasure of welcoming you back soon.Kind Regards,Riccardo -Front Office

Response from Property: Dear Judith,It's delightful to read your positive comments about our hotel. We're thrilled you appreciated our prime location and the cleanliness of our rooms. Your kind words about our design are especially rewarding. We hope to have the pleasure of welcoming you back to the Leonardo Boutique Hotel Rome Termini soon.Kind regards,Claudia, Operations Manager

Response from Property: Dear ЕвгеНик,We appreciate your detailed feedback. It is delightful to know that you found the room comfortable and enjoyed the private terrace, the jacuzzi, and the amenities provided. Kindly note that our hotel, being an historical building, has various room typologies, each with its own unique size, all of which are accurately stated on our website. We understand that some rooms may feel a bit smaller, but we assure you that each one has been designed to maximize comfort and functionality.We're also glad to hear you enjoyed our breakfast service, though we note your comment on variety. We always strive to cater to our guests' preferences and will continue to do so.Thank you once again for choosing Leonardo Boutique Hotel Rome Termini. We look forward to welcoming you back on your next trip to Rome. Kind Regards,Riccardo - Front Office Agent

Response from Property: Dear Guest,It's gratifying to see that you've had a perfect stay at Leonardo Boutique Hotel Rome Termini. We're particularly delighted to hear that you found our location convenient, with various amenities such as a large supermarket and McDonald's close by. Our aim is to provide comfort and convenience to our guests, and it seems we hit the mark during your stay. We hope that you were able to make the most of your visit to Rome, and that you enjoyed the local delicacies and fruits that you purchased nearby.We look forward to welcoming you back to our hotel in the future. Kind Regards,Riccardo - Front Office Agent

Response from Property: Dear Guest,I'm truly sorry to hear about the issues you faced during your stay with us. It's unfortunate that your experience did not match the high standard of comfort and convenience we strive to offer our guests. We aim to provide a top-quality stay to our guests, and it's disappointing to learn that we fell short on this occasion. Despite the difficulties you experienced, we hope you will consider giving us another opportunity to serve you better in the future.Kind regards,Claudia, Operations Manager

Response from Property: Dear My LadyIt's wonderful to hear that our hotel's location served your needs well, being just a short walk away from the station. Rome indeed holds many treasures, often reflected in the price, but we aim to provide excellent value.Your mention of our clean bedding is much appreciated. Our team takes great pride in ensuring our guest's comfort and cleanliness is a top priority.Your feedback is highly valued, and we hope to have the opportunity to welcome you back soon.Kind regards, Claudia, Operations Manager

Response from Property: Dear Guest,Thank you for sharing your feedback. We are thrilled to hear that you appreciated our strategic location and found our pricing to be beneficial. We also value your remarks regarding our bathroom facilities and room size. We are housed in a historic building, and all our room sizes are clearly stated on our website, with various typologies to cater to different guests' needs. We are committed to providing high-quality service to our guests, and we are glad to see that we have met your expectations in that area. We look forward to welcoming you back for your future trips. Kind Regards,Riccardo - Front Office Agent

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us, and for your high ratings on our cleanliness, amenities, and surroundings. We apologize if our service did not meet your expectations. We understand that our historic building's layout may pose challenges, especially with luggage. Please be aware that we have security personnel and a bellboy available to assist with luggage handling upon request. Regarding the room size, we have different types available, all listed on our website for our guests' consideration. As we strive to improve our services, your feedback is truly appreciated.We hope to have another chance to welcome you back and provide you with a more satisfying stay. Kind Regards,Riccardo - Front Office Agent

Response from Property: dear guest, thank you for leaving your positive feedback. We appreciate that you enjoyed your stay with us in Rome. We hope to welcome you back soon!Kind Regards,Riccardo