"It can be said that this hotel is the most satisfying one in my entire trip to New Zealand.
The room is so big. You can see the lakeside as soon as you enter. There is a kitchen with utensils, a refrigerator, an oven, etc., suitable for making some simple meals by yourself.
The service is very good and you can park for free. We have an RV and they very considerately reserved the two most convenient parking spaces for us outside.
The location is the most convenient. It's right next to the steamboat dock. It's only a three-minute walk away. There are many restaurants and shops nearby, and shopping is also very convenient."
"The room isn't that big though
The room had a refrigerator, kettle, and microwave, so I was able to do most things without having to go to the communal kitchen.
The shared shower room was also clean.
When the parking space in front of the room is full,
Feels a little small"
"Going out from the side door is the downtown area of Queenstown, which is very convenient. And the location is at the entrance to Queenstown, so you don't have to go through the urban traffic jam to go to the airport or Arrow town. There is nothing to say about the location.
The disadvantage is that there are kitchen and tableware but no pepper, salt and salad oil. I asked the counter and the reply was to go to the supermarket to buy it by myself. Also the oven in the room was malfunctioning and couldn't be used.
The service attitude is good. It was very hot on the day we arrived, but the hotels and apartments in Queenstown have no air-conditioning, only electric fans (super noisy), and there is only one, so I asked by phone to borrow another fan, and I was very polite. Look inside the counter (the counter is closed).
Considering the overall location and cp value is very good, but it would be better if the equipment can be strengthened."
Good
77 reviews
7.8/10
1 night
From CNY 1,033
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"The décor of the rooms were excellent and the small touches - such as the music that plays when you walk into the room, and the small bar area, the art work, and the welcome book - were really special. The beds were comfortable, the rooms were quite, and the size of the room was prefect for two people. There is a sauna available to use by in-house guests, which is excellent after a long hike. Overall, the quality of the room was value for money.
There is also a restaurant, but sadly it was not open the day that we stayed (Monday). We were quite upset about that as we had read very good reviews about the chef and food quality! Whilst the staff were nice at check in, they did not give much information about the premises (i.e. they didn't give us a tour or anything), and we had to ask a lot of questions.
The location is outside of town, but a short drive if you have a car, or a short bus ride (the bus stop is right outside the hotel).
Overall, I would highly recommend to stay here!"
"Environment: The most important thing is the environment. It is right in the center of Queenstown. Open the window and you will see the largest lake.
Facilities: There is a small happy hour living room with many Chinese elements and a wide variety of wines.
Hygiene: Hygiene is okay, but water easily flows out of the bathing area
Service: The young lady who received me in Queenstown on the first day was very enthusiastic."
"Walked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust."
"The location of this hotel is very good. It is right in the center of the town and you can walk to the most beautiful shore in three minutes. Anyway, it's convenient to go anywhere. The only problem is that you may have to look for parking on the roadside. The hotel room is really big, and the equipment and speakers inside are very good. It's also close to a bar, so it's a bit noisy at night. Everything in the refrigerator is free except alcohol, and there are unlimited refills. For breakfast, it is beautifully prepared on site downstairs. I remember that the big breakfast was about 30 New Zealand dollars. It is worth commenting and worth staying at."
"There seems to be a new building and an old building, and we stayed in the old building. It felt a little worn, but I think it had the best tableware and facilities. I didn't really understand how to use the TV in the room, but we could only watch one channel.
It's also about a 12-minute walk to the downtown area of the port. It's a convenient location. I was impressed by the smiling young lady at the front desk who tried her best to help us."
"There is no air con at all and the reception is only willing to provide one fan (our room has two beds placed in separate rooms). We tried opening the windows but a lot of mosquitoes and various bugs flew in, and you can kind of see the remnants of squashed bugs on the ceilings and walls. We had to sleep with the windows closed which made it quite hot as we went in the summer.
Despite this we do have good things to say about the room. The location is very convenient and close to the town centre, the room is clean and there are sufficient amenities. Not a bad stay for its price."
"This Holiday Park was very clean for us and a child. The facilities provided here exceed expectations where there is a place to cook.
A very strategic location with the town of Queenstown only walking distance to the beautiful lake.
The staff here are also very helpful by providing advice to us where we plan to go skiing and are advised to go early in the morning with the weather forecast being quite good in the morning at 10.00 am."
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Latest reviews for Queenstown hotels
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Browse these genuine traveler ratings and real guest reviews to find the best Queenstown hotels.
9.0/10
Great
Cchanikarn boontap We were there for 1 night and it was perfect.
The location is very beautiful surrounded by mountains. We would definitely come back!!
GGuest UserGreat location and service. Every bed has a curtain, a light and a shelf to put little things.
Noisy at night when people step on the stairs and chat with each other really loudly even though you can see the signs ”10pm-7am quiet time” everywhere.
WWeradechConvenient Location, but Shared Kitchen Needs Improvement
The room was quite small, but comfortable and had everything we needed for a short stay. However, the shared kitchen on the 1st floor was small and often messy. Many guests prepared their meals there and brought them upstairs to eat at 4th floor share space, but unfortunately left the kitchen in poor condition. It was consistently untidy throughout our stay.
The hotel is in a great location—right in the CBD and within walking distance to many attractions, shops, and restaurants. There’s no free parking on-site, but there’s a paid public parking lot just across the street. The rate is NZD 3.5 per hour, with free parking available from 6 PM to 8 AM.
DDoyyyI recently stayed at this hotel for a short trip while looking for a room with a lake view, easy access to the airport, and proximity to town. Overall, the hotel met my basic expectations, offering both comfort and convenience.
Pros:
- Spotless and well-maintained room.
- Room with two double beds was spacious and perfect for four adults.
- 24-hour reception for assistance at any time.
- Convenient access to public transport, with a bus stop (Bus 1) about an 8-minute walk away.
- Great dining options, including in-room dining and a restaurant with stunning views of the lake.
- Unobstructed, picturesque lake views from rooms on level 4.
- Courtyard with seating areas with beautiful views.
- Swimming pools.
Cons:
- The hotel is located on an uphill slope, which might be inconvenient for some who is not driving.
- No balcony to enjoy the view outdoors in room.
- No microwave in the room.
It offers a pleasant and comfortable stay. The beautiful lake views and great dining options make it worthwhile. I would definitely recommend it to family and friends!
JJon HaseoOverall our stay in Copthrone hotel is amazing! Thank you Copthorne team! You guys are awesome! We got the family deluxe room with lake view - got 2 king beds, stayed for 6 days 5 nights. And it’s spacious! The view is stunning and loving it! There’s a gym and spa pool (need to reserve beforehand) inside the hotel! And there some parking in the hotel, you can park behind suburbs st if the car park is full. The room is warm and I really like the bed, it’s not too soft and give 2 pillows per person. Also there’s laundry service using coins, you also can change it from the reception if you do not have any cash. Toilet is nice, also have great water pressure. It would be great if they can provide utensils and plates. We did some groceries but there’s no equipment to use. Definitely will return to this hotel if I come to Queenstown again.
Ssuper酷酷鴨Stayed here for two days in a row. The location is very good. I chose it because the introduction said there is free parking. Currently, this youth hostel has 3-4 parking spaces in front of the door, first come first served. Otherwise, you need to go to Hamilton Road to find one (which is often full). You need to bring your own shower gel and shampoo, which is not very convenient. Other than that, I can give it a very high score. The youth hostel has cooperation discount codes with some attractions, you can ask the front desk to get them. If you are traveling alone, I still recommend them.
MMatthew LimSwiss Belsuites was our favourite accommodation across the 9 accommodations we stayed during our holiday in New Zealand! We absolutely love how spacious the place is. Huge cooking space with a comfortable living room with a large L-shaped sofa made for many nights in to cook our own dinner, which was made even easier with the provision of two dishwashing machines and almost every cooking equipment/cutleries you may need. It is also the only accommodation where we got to enjoy using a smart TV where we could easily use our own subscription accounts (via scanning QR codes) to stream videos during our dinners. The bedroom is also really comfortable and the toilet was very clean as well. We also had our washing machine and dryer, which was really useful as we were in New Zealand for two weeks. The best part of our stay was the view of Lake Wakitipu which we could enjoy from our living room. Was such a great stay that we were so sad to check out at the end. Highly recommended!!
SSanu EhsanNice and clean room with basic amenities. As it's a hotel, there's no kitchen or microwave inside the room. There is a non-smart TV in the room but its response is very slow, we couldn't enjoy anything on the TV. There is no elevator for this 3 storey hotel, which is a negative factor if one has to carry heavy luggage to an upper floor. Moreover, though parking is available, as it's not next to the door, the luggauges have to be dragged over a gravel (or floored with small rocks) driveway. There is not much to do around the place, besides we couldn't find any gasoline stand or supermarket around here. Queenstown is only 10-15mins drive, so stay here and drive to Queenstown for main activities. Overall, a bit overpriced compared to location and facilities. We will consider staying again if necessary but will certainly look for other options if available.
FFirew DemelashI had 3 night Copthorne Hotel and Resort
Queenstown Lakefront the room is clean and basic the bed comfortable l had a good sleep the room to big even had a good seating area coffee tea in the room TV had variety of choices however the bathroom that not that great they need to get rid of that bath basin I am not sure what is purpose? The shower curtain so cheap common if you charge your guests a top dollars you can afford a decent shower curtain it New Zealand not a 3rd world country. All the Wi-fi so terrible even basic email take time to download also what is deposit for if you don't have any minibar in the room? I think all those can improve a good management I had pizz one night taste good anyway this Queenstown accommodation always in short that way they don't care still a good place to crush a big hot two.
NNelA great experience for a female solo traveler. I
Pros
I shared a female dorm with three other women and had a great time getting to know those coming in and out. The shared bathroom was always clean (cleaned every day).
The communal kitchen is large and well-organised. You can make use of condiments that get left behind. As it was still cold, there are always fires burning both in reception and the common room. It makes the atmosphere very cosy.
The best service I got was from their information desk, which is located in the reception area. As I didn't have a credit card and businesses like Snowbiz in town don't accept cash, I was able to pay for ski passes and rental by making a booking at the service desk (they have a card machine and also accept cash).
Cons
This side of the hostel where my room was located, just experiences a lot of noise, as there are bars down below, despite the sliding door being sound-proof. Not all the reading lamps for each bed work and also need to be fixed. The shower leaked a lot of water, as the glass door doesn't properly close.
Overall though, a great stay and value for money. You do save on accommodation, as QT is an expensive town to visit.
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