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Verified reviews
Location9.0
Amenities8.9
Service9.4
Cleanliness9.2
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All reviews(309)
Positive reviews(298)
Reviews with photos/video(51)
Friendly front desk staff(37)
Easy to get around(34)
Classy environment(25)
Delicious breakfast(20)
Many amenities(11)
Average sound insulation(8)
Convenient parking(7)
Located downtown(6)
Negative reviews(11)
Guest User
Queen Room
Stayed in Apr 2025
Solo traveler
15 review
10/10
Outstanding
Posted on May 27, 2025
Service was excellent very good altitude.
Wish to thank Front desk staff Ms LIU for her assistance and exceptional service. Overall, the service level makes this hotel outstanding.
Response from Property: Dear guest, thank you so much for your high - praise! We're delighted to hear that you were satisfied with our service, especially the assistance provided by Ms LIU at the front desk. Your kind words are a great encouragement to us. We'll continue to strive for excellence and look forward to welcoming you back.
Guest User
Business Queen Room
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 6, 2025
The staff gave me back a couple of items I forgot in the room. Thank you very much to them!
Response from Property: 尊敬的賓客:看到您的好評,我們心裏暖暖的~幫住客找回遺失物品,本就是我們該做的,能讓您感受到安心與貼心,就是對我們的肯定!超期待您下次再來,咱們繼續續寫温暖旅途故事呀~
Yana Halliday
Queen Room
Stayed in May 2025
Traveling with friends
16 review
10/10
Outstanding
Posted on Jul 24, 2025
Good hotel for that price. KFC and other food places nearby. Will definitely stay there again
Response from Property: 非常感謝您的認可呀!能讓您覺得性價比不錯,還滿意周邊餐飲配套,我們團隊超有成就感~ 隨時歡迎您再次回來,咱們繼續用舒適環境和貼心服務,給您延續美好住宿體驗,祝您日常都開心喲~
Guest User
Business Double Bed Room A (Simple And Comfort)
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 15, 2025
Couldn’t be more helpful. Nice hotel and good breakfast.
Response from Property: 非常感謝您對環境和服務態度的認可呀!能給您帶來不錯的體驗我們超開心,會繼續用心維護環境、提升服務,期待您下次再來,依舊能感受到這份美好~
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
2 review
10/10
Outstanding
Posted on Oct 21, 2024
This Home Inn is right in the shopping area of Qinhuangdao. Great location. Excellent service. Rooms are small but adequate. The best part is its breakfast, with a nice variety of fruits, drinks, meats and eggs. Their noodle soup is simply the best!
Response from Property: 衷心感謝您的好評,我們一直致力於營造優質的環境以確保每位賓客的舒適體驗,期待您再次光臨,讓我們繼續為您提供更加出色的服務。
Guest User
Guestroom (2 Beds)
Stayed in Jun 2025
Business traveler
1 review
2.0/10
Posted on Jul 5, 2025
The hygiene is very poor. There is a strong and pungent odor in the corridor. The bedding is stained. I don't know if it was not changed after the last guest left or if it has never been changed. I contacted the front desk to change the room, but the bedding in the second room was even worse. There was blood on the pillow, ahhhh! The air conditioner was dripping, and the quilt was wet in the middle of the night. I don't know what to say about this living experience. If there is a next time, I will definitely not choose Home Inn again. I suggest other guests choose other hotels to avoid pitfalls! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you very much for choosing our hotel. We sincerely apologize for the bad experience you have brought to you. Regarding the linen problem you raised, it is indeed the fault of the hotel staff. We will strengthen inspection and supervision in the future to ensure that similar situations will not occur again. Regarding the air conditioning problem you raised, it is indeed condensation water from the air conditioning. We have arranged for engineering to be repaired. If you have any questions during your stay, please contact us at any time and we will help you solve them as soon as possible, so that you can have a good accommodation experience. I hope you can give us a chance to make up for it and sincerely apologize to you. I wish you a happy life!
Guest User
Queen Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 26, 2025
Hygiene: The room is clean and tidy without any odor
Service: The waiter is quite enthusiastic and introduced the surrounding attractions, such as the West Port Garden, which is very beautiful. It is a place worth checking in. I hope I can go there again next time.
Original TextTranslated by Google
Response from Property: Hello~ We are delighted to see that you praised the cleanliness of the room and the lack of odor, recognized the enthusiasm of the waiter, and recommended the Westport Garden! This is the driving force of our service. We will continue to pay attention to details. We look forward to your next visit, revisiting the beautiful attractions, and continuing to enjoy a comfortable stay~
Xihuanjingdedawei
Queen Room
Stayed in May 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jun 24, 2025
The room is clean and next to the park. It's convenient to take a walk at night and take a taxi to go anywhere. The surrounding residential area has good food. High cost performance. Good service. The place is easy to find
Original TextTranslated by Google
Response from Property: 太開心收到您這麼細緻的好評啦!很欣慰房間乾淨、公園旁的位置、便利交通、周邊美食、高性價比和服務都讓您滿意,這是我們努力的方向~ 會繼續保持這些優勢,盼您下次來秦皇島,還選咱這兒,接着享受舒心入住,再去公園遛彎、周邊覓食呀~
Anonymous User
Business Double Bed Room A (Simple And Comfort)
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 21, 2025
The room is very good, the location is very good, it is very convenient to go anywhere, the service attitude of the lady at the front desk is very good, and she also sent me a list of scenic spots, which is very convenient to see where to go at a glance. I recommend it to everyone
Original TextTranslated by Google
Response from Property: Dear friends, your praise is like the warm sunshine in spring, lighting up our way forward. The room, location, service, every detail is our attentiveness. I hope your future journey will be as smooth and wonderful as this stay. We are waiting for you to come back again.
Guest User
Queen Room
Stayed in Apr 2025
Traveling with friends
2 review
7.5/10
Posted on May 8, 2025
The room is a bit small, but the sun is bright, there is someone to clean, the service attitude is very good, the most unsatisfactory thing is the poor sound insulation, which makes people rest a bit bad. Not very satisfied on the first day, but ok on the second day
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed feedback. We feel deeply guilty for not being able to bring you a good stay experience. We have included the problem of poor sound insulation in the room as a key rectification item and will take measures to optimize it as soon as possible. I am also very happy that the stay experience on the second day was slightly improved. I hope that in the future there will be an opportunity for you to feel our changes and provide you with better services.
J.jjjjjj
Business Double Bed Room A (Simple And Comfort)
Stayed in Apr 2025
Traveling with friends
6 review
8.0/10
Very Good
Posted on Jun 16, 2025
Very comfortable, beautiful and quiet
Original TextTranslated by Google
Response from Property: Thank you for your praise! If you are satisfied, all our efforts are worth it. We will keep it up and wait for your next visit.
Guest User
Queen Room
Stayed in Nov 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Dec 28, 2024
Great, I love it so much!
Facilities: Complete
Hygiene: Clean
Environment: Neat
Service: Super warm
Living in Home Inn feels like home.
Welcome new and old friends to come and check in.
I promise you won't be disappointed.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, we will continue to work hard to provide better service and experience.
Anonymous User
Queen Room
Stayed in Nov 2024
Solo traveler
21 review
7.5/10
Posted on Dec 19, 2024
The room is OK. The bedding is good, but the soundproofing is not good. The heating is very good. There is plenty of sunlight. It is very comfortable. I like it. It is convenient to eat downstairs. It is not far from the high-speed rail station. Recommended. Very good
Original TextTranslated by Google
Response from Property: Thank you for your warm review! I am very happy to hear that you appreciate our location and service. I hope to serve you again next time!
Anonymous User
Queen Room
Stayed in Apr 2025
Other
2 review
1.0/10
Posted on May 22, 2025
The night shift on the 19th was terrible. It seemed like someone owed her money. She was indifferent to the guests and had a poor service attitude. I don't know why the hotel wanted to hire such a person.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such a bad stay experience! We have recorded your feedback on the service problem of the night shift on the 19th and will seriously investigate and deal with it. We feel deeply guilty for the inappropriate service attitude of our employees. We will strengthen training and assessment in the future to improve the service level. As an apology, we hope that you can give us another chance to provide you with quality service again.
Григорьев
Queen Room
Stayed in Aug 2024
Couple
3 review
10/10
Outstanding
Posted on Sep 21, 2024
We liked the hotel, it's clean, good Chinese breakfasts, warm in the room, nice, helpful girls at the reception, especially Li Livi, really helped us figure everything out, told us where the shops, bathhouse, parks, linen change, tea-coffee-kettle are, very convenient location of the hotel! We will definitely come back again!!!
Original TextTranslated by Google
Response from Property: Thank you for your warm feedback! We are glad that our hotel and service, especially the hospitality of Li Livi, met your expectations. We appreciate your attention to cleanliness, quality of food and convenient location. Leave us the opportunity to once again minden the joy of your stay!