Four Points by Sheraton Qingdao, Chengyang

Four Points by Sheraton Qingdao, Chengyang Reviews

Four Points by Sheraton Qingdao, Chengyang

No. 271 Wenyang Road, Chengyang District, Qingdao, Shandong, 266109, ChinaSee Hotel Details
Four Points by Sheraton Qingdao, Chengyang
Four Points by Sheraton Qingdao, ChengyangFour Points by Sheraton Qingdao, ChengyangFour Points by Sheraton Qingdao, Chengyang
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Guest Reviews

9.2/10
Very Good
1015 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(1015)
Positive reviews(963)
Reviews with photos/video(158)
Delicious breakfast(109)
Friendly front desk staff(92)
Perfect for business trips(65)
Easy to get around(49)
Poor air conditioning(14)
Stayed multiple times(10)
Close to metro(6)
Awesome gym(5)
Negative reviews(52)
여행이가포아아아
Superior Room (2 beds)
Stayed in Feb 2025
Business traveler
23 review
10/10
Outstanding
Posted on Mar 6, 2025
Jenny， Grace Wei， Bob Zhang! Everything was very well handled thanks to these members. I love tthem all! They were so kind and eager to help us at any times. Thank you!
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!
Yuming25
Superior Room (2 beds)
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 15, 2025
Nice location for the busssiness trip
Response from Property: Thank you so much for your recognition and feedback! We are truly delighted to have provided you with a convenient and satisfactory business travel environment. Your satisfaction is our constant goal. We look forward to the opportunity to serve you again, making your business journey even more seamless and comfortable.
Guest User
Deluxe Room
Stayed in Jun 2025
Solo traveler
9 review
7.0/10
Posted on Jul 21, 2025
Rating the Facilities a 1/5 because THERE IS NO LAUNDRY ROOM AS ADVERTISED. Every other aspect of this hotel is great. The location is maybe a little far away from everything, and inconvenient unless you want to be a close car ride away from Qingdao's airport, but it really is a great hotel. Extremely welcoming and attentive staff - one concierge saw that I was struggling with Mandarin and offered to help me check in my reservation in English, even, but when I asked about using their laundry room I was informed, very politely, that this hotel does not have a laundry room on site for guest's use. I want to reiterate, the staff was very polite and attentive, and they offered to help me have my laundry washed by their laundry service, which they do provide for the usual fee charged by hotels, but I booked this hotel specifically because their Trip.com listing led me to believe their hotel had a laundry room for their guests. This is not the fault of the staff working at the hotel, this is a managerial issue. The cleanliness and comfort of the actual room itself was excellent, nothing to complain about there. Highly recommend this hotel, just don't make the same mistake I did and book a room expecting to be able to wash your own laundry.
Response from Property: Thank you very much for taking the time to share your stay, your feedback is very important to us.We apologize for the inconvenience caused by the fact that there is no self-service laundry at the hotel, only paid laundry. You mentioned that you chose to stay in the hotel because of the platform information, but failed to meet the laundry needs, this gap must have made you very disappointed, we fully understand your feelings.At the same time, we would like to thank you for your recognition of the hotel's service, room cleanliness and comfort -- the warmth and thoughtfulness of our staff is what we have been working on, and your affirmation is the greatest encouragement to them.Once again, we apologize for any inconvenience caused, and we look forward to the opportunity to make amends and provide you with a more comfortable experience if you visit Qingdao again in the future.
LuisGM
Superior Double Room
Stayed in Jun 2025
Business traveler
86 review
10/10
Outstanding
Posted on Jul 18, 2025
One of the best hotels in Chengyang to stay worry-free for business or holidays. Huge breakfast variety and clean rooms that could use a renovation, but are still nice and comfortable
Response from Property: Thank you so much for your recognition and feedback! We are truly delighted to have provided you with a convenient and satisfactory business travel environment. Your satisfaction is our constant goal. We look forward to the opportunity to serve you again, making your business journey even more seamless and comfortable.
Andre Baumbach
Executive Room
Stayed in Apr 2025
Business traveler
2 review
5.5/10
Posted on May 14, 2025
Rooms are very dated , no USB charging ports , old furniture. One of the worst Breakfast I ever had in China. Weird bathroom design
Response from Property: Thank you for choosing our hotel and taking time to share your feedback. We sincerely apologize for failing to meet your expectations, and your comments have provided crucial guidance for our improvement.
Guest User
Vitality Goddess Room
Stayed in Nov 2024
Business traveler
3 review
10/10
Outstanding
Posted on Dec 5, 2024
Very nice hotel and good breakfast, especially thanks for Jenny’s services 👍
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!
Dan CJ
Superior Room (2 beds)
Stayed in Sep 2024
Couple
33 review
8.5/10
Very Good
Posted on Oct 4, 2024
Nice and cozy large rooms, staff very helpful and hospitable, located in a quiet part of Qingdao!
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!
Ruck
Deluxe Room
Stayed in Feb 2025
Couple
17 review
9.5/10
Amazing
Posted on Mar 17, 2025
We had a fantastic stay at the Sheraton 4 points in Chengyang. The GM, Jessie was incredibly helpful and went out of her way to make us feel welcome. The room was clean with comfortable bedding and a bath. The breakfast was a great mix of western and Chinese. It was a lovely touch having coffee available throughout the day.
Response from Property: Thank you so much for your wonderful review, we are deeply honored! General Manager Jesse's recognition is a source of pride for our team and a motivation for us to continue to improve our services. For the cleanliness of the room and the recognition of bedding and bathtub, this is our consistent pursuit. We are glad that you have also experienced the diverse choices of our breakfast, and we are committed to providing a fusion culinary experience at the intersection of Chinese and Western cultures.
Yusisi
Superior Room (2 beds)
Stayed in Feb 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Mar 14, 2025
I’ve been a regular customer since 2008; it’s always a good feeling staying in Four Points in Chengyang; the working staff are friendly and professional and very helpful; the room is nice and clean and I always enjoy staying there.
Response from Property: Thank you so much for your feedback, we are very pleased that you are pleased with our hotel facilities . Regarding the communication issues you mentioned, we are well aware of the challenges of serving international travelers. In this regard, we will strengthen multilingual training to improve cross-cultural communication skills and ensure that every resident can feel our considerate service. Regarding facilities and breakfast, we also continue to improve to ensure that the standard meets or exceeds your expectations. Looking forward to providing you with the highest quality accommodation once again, your satisfaction is our number one goal.
Knack
Superior Double Room
Stayed in Nov 2024
Business traveler
33 review
8.5/10
Very Good
Posted on Dec 18, 2024
Hotel is decent but a little old now.
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!
Guest User
Superior Room (2 beds)
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 3, 2025
IT WAS GREAT FACILIRY. GOOD FITNESS CENTER, BREAKFAST, CLEAN ROOM
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!
Dolan
Superior Double Room
Stayed in Nov 2024
Couple
33 review
10/10
Outstanding
Posted on Jan 16, 2025
One of our favourites when staying in Chengyang. Great location for food and recreation.
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!
KrokMrsieur
Superior Double Room
Stayed in May 2025
Business traveler
40 review
10/10
Outstanding
Posted on Jun 23, 2025
Good as always. Food was very good as well
Response from Property: Thank you very much for your return visit and satisfactory review! Our team is always striving to provide exceptional service and cuisine, and we are glad you recognized this. Your support is what keeps us going and we look forward to the next opportunity to provide you with an even better experience. We wish you all the best and enjoy!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Booked for others
19 review
10/10
Outstanding
Posted on Jun 2, 2024
Everything was perfect, in particular the breakfast!
Response from Property: Dear Guest ，Thanks for your reply ，we will keep action for improving our service. We do hope that you will have totally different experience next time！We looking forward to seeing you again.
Patrick
Superior Double Room
Stayed in Mar 2025
Business traveler
35 review
8.5/10
Very Good
Posted on Apr 4, 2025
Use to stay this hotel with good service
Response from Property: Dear Guest, Thank you very much for choosing our hotel and sharing your stay. We are pleased to hear that you are very satisfied with our location, price and room status. We are always committed to providing our guests with a comfortable and convenient accommodation experience, and your affirmation is our greatest encouragement. We look forward to seeing you again and providing you with better service. Thank you again for your support and trust!