Yotel New York Times Square Reviews

The first room they gave us was not cleaned until we complained and got changed to another room.

Staff were very helpful and friendly, location was great!

Good stay - not directly in Times Square which is good. Can leave luggage at hotel for free but the robot that does it is often down. Comfy bed.

The location is located in a very convinient area. However some of the facility is old and outdated

Location is very nice but the behaviour of staff is not good kind of rude

From start to finish the staff was nothing short of exceptional. From the front desk to housekeeping the service was top notch. Highly recommended!

I regret booking this hotel, i spent New Year there but i regret booking the hotel, the room is small, no toothbrush, no slippers and i woke up to shower around 11 am no hot water, this is surprising in New York City and i spent almost $700 / night, what makes me angry the most was i booked the hotel on Trip.com i paid but when i arrived the ask me about $43 for tax i told them no problem i will pay but they are telling me they don’t collect cash and i don’t have card with me, the security advised me to buy a gift card and pay with which i confirm with them and they told me no problem, i went to CVS pharmacy opposite the hotel and bought a $50 card i came back to pay they told me to wait for and hour before i can use it and they cannot checked me in i was so angry and tired, after an hour i went to them but they told me they cannot use American Express they can only use VISA gift back i have to go and buy another card, so my stay was not good at all have a nice day.

Clients bang room doors when they are going in/out . And that makes me wake up frequently.

I'll never go back even if you paied me alot of money this hotel is the worst run by a bunch of scammers

Its very commercialized hotel. Though its decent enough its kinda pricy for the size of the room. Still there’s room for improvement.

Check-in on your own using one of the check-in machines when you enter the hotel. 10 mins walk to Port Authority Bus Terminal and 15 mins to Times Square. Cosy and comfortable room, was kept clean by housekeeping daily. Loved the bed as you can adjust it up and down.

The room is very different from the photo. Very small. It was difficult to find a staff member for self-check-in. The view outside the window is worth the room fee. The location is very good. It takes only four minutes to walk to the New York Consulate General. It is very convenient and suitable for friends who are going to work and have no requirements for accommodation. The Sichuan restaurant downstairs is delicious.

It's OK. The pool is cracked and a bit old. The design is quite interesting, with various futuristic decorations + electric beds, but I don't know why it has become a youth hostel after being implemented... The price is relatively low in the area, and parking downstairs is also convenient. It costs about $50 a day using the app. The location is good and you can walk to Broadway

The room is very small, the bed is next to the sink. The air conditioner is very noisy, not recommended.