Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station)

Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station) Reviews

Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station)

67 Yan'an 3rd Road, Shibei District, Qingdao, Shandong, ChinaView Hotel Details
Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station)
Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station)Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station)Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station)
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Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station) Guest Reviews

4.1/5
192 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(192)
Positive reviews(165)
Reviews with photos/video(34)
Convenient location(27)
Large rooms(18)
Great value for money(18)
Close to metro(18)
Average sound insulation(11)
Convenient public transportation(10)
Friendly front desk staff(7)
Would stay again(2)
Negative reviews(27)
Guest User
Selected Queen Room
Stayed in May 2024
Solo travelers
15 review
3.7/5
Posted on May 20, 2024
Spacious room with nice view over the city, clean and modern. However the place seems relatively new and is lacking in commodities (napkins, hand towels, bed lamp…). The location is in the middle between the city center and Laoshan so convenient in that way, but not really near anything of interest. Also the loud indoor construction noises on a Sunday at 8am were not amazing
Response from Property: Dear guest, thank you for your review of our hotel. We are very pleased with your comments on our spacious rooms and the beautiful city views. At the same time, we also thank you for pointing out that our hotel needs improvement in some aspects, such as napkins, hand towels, bedside lamps and other facilities. We will seriously consider your suggestions and strive to improve our service level to make your next stay more pleasant. Regarding the location of the hotel, we are glad that you think our location is convenient. However, we also noticed that you mentioned that our location may be a little far from the places you are interested in. We will continue to work hard to improve our services and provide you with more convenience. Finally, we are very sorry that you encountered the problem of indoor construction noise at 8 o'clock on Sunday morning. We will strengthen the management of construction time to avoid inconvenience to your stay. Thank you again for your review and we look forward to your next visit.
Qingguopieqingcheng
Boutique Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The environment is good and the facilities are complete. The front desk is very polite and parking is convenient. The hygiene is very good, the pillows and mattresses have zero pressure, and it is very comfortable to sleep on. Very close to Taitung and convenient for shopping. Will consider this hotel next time.
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Guest User
Cozy Triple Room
Stayed in Oct 2024
Family
1 review
4.6/5
Great
Posted on Oct 7, 2024
The location is easy to find, but there are not enough parking spaces, but the front desk helped to solve the problem and the service attitude was very good. There are a lot of places to eat around, which is very convenient, and the subway is just outside the door. The room is clean and the space is relatively large.
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Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
Selected Queen Room
Stayed in Aug 2024
Travel with friends
16 review
1.0/5
Posted on Aug 15, 2024
Just came back, the accommodation experience is very bad. The bathroom door is broken, can not be closed or opened, you can only open the door to take a shower and go to the toilet. The bath towels replaced by the cleaning staff are very dirty. When I asked for a new one, the front desk was very impatient. If you want to clean the room, you can only ask the front desk, otherwise they will not do it for you. Overall, it is very bad
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Response from Property: Dear guest, we are very sorry to have brought you a bad accommodation experience and affected your mood. We will definitely strengthen the training of our staff and check the hardware facilities to ensure that you will have a pleasant stay next time! But, are your pictures our bath towels? Friends who have lived in my house know that we don’t have anything of this material, okay! Looking forward to your visit again
Guest User
Family-friendly 2-bed Room
Stayed in Jul 2024
Family
1 review
0.5/5
Posted on Jul 29, 2024
730 On the night of the 28th, there was no electricity and the drainage was blocked. It was midnight. I called the front desk and they said the maintenance technician had gone off work and I had to clean it myself. There was no hanger. There was a pungent smell in the cabinets in the house. There was no hot water when I got up to take a shower in the morning. It was fixed at 11 o'clock in the morning when I was about to check out. I adjusted the air volume myself except for the projector. I don't know what was in the house. The child bit several big lumps. At 8 o'clock in the morning, the technician started the renovation again. The noise made it hard to sleep. It was more than 400 yuan. It really felt not worth it. Hey, I was so angry. I was speechless. The bathroom ceiling was missing bricks and the hair dryer jack had no electricity. It was really too strong. I asked the hygienist to change the sheets. She kept nagging. I was almost angry. Don't stay at this hotel. Go to a chain hotel if you want to stay
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Response from Property: Dear, I am very sorry for bringing you a bad accommodation experience. We are very sorry that the maintenance master did not restore the ceiling gussets in time the day before, which affected your good mood. We also followed up on the same day for your opinions and suggestions. The construction at more than 8 o'clock in the morning was because many guests reported that the elevator was not enough. In order to better meet the needs and experience of guests, we have been installing elevators in full swing in the past few days. The front desk has also notified every guest in advance. I hope to get your understanding. I am really sorry for affecting your trip to Qingdao this time. I hope you will come to Qingdao again next time. We can provide you with better service.
Guest User
Cozy Triple Room
Stayed in Jun 2024
Travel with friends
1 review
3.1/5
Posted on Jun 19, 2024
It's OK, but no one cleans in the middle, but it's acceptable. Shower gel and shampoo are not disposable.
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Guest User
Selected Queen Room
Stayed in Apr 2024
Solo travelers
2 review
3.2/5
Posted on Apr 16, 2024
A spacious room with a view I am satisfied. The bed and bedding are okay too. The subway is right in front It's great to go around. This is a hotel I can visit again next time. There is everything around. I wish the windows could be cleaned
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Response from Property: Dear guest, thank you very much for your good comments on our hotel. We are glad that you are satisfied with the spaciousness of the room, and we are also glad for your comments on the bed and bedding. Our hotel is strategically located and convenient for guests to travel. We have been committed to providing quality services and facilities to ensure the comfort and satisfaction of our guests. Thank you for your suggestions, we will strengthen the cleaning of the windows to ensure the comfort of guests during their stay. We look forward to your visit again and provide you with a better accommodation experience. Thank you again for your evaluation and support.
Yunsisi
Boutique Queen Room
Stayed in Apr 2024
Family
4 review
1.0/5
Posted on Apr 6, 2024
The room was dirty and the bed was small. It didn't match the photos of the reservation at all! ! ! The hot water for bathing is even more pitiful. There is no door, just a small curtain! The bed was still squeaky. We booked another room together and the bed collapsed in the middle of the night! At this price, staying in a room like this is really speechless!
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Response from Property: Dear guest, thank you very much for your review of our hotel. We are very sorry that your stay experience did not meet your expectations. We will take your feedback seriously and strive to improve our services and facilities to ensure that every guest can enjoy a comfortable stay. We will strengthen room cleaning to ensure the room is tidy and hygienic. We will also check the beds and hot water facilities to ensure they are functioning properly. We'll also update the room images to make sure they match the actual room. Thank you again for your feedback and we look forward to providing you with better service again.
Anonymous User
Family-friendly Family Room
Stayed in Sep 2024
Family
1 review
1.5/5
Posted on Oct 8, 2024
As a new first-tier city in Qingdao, the municipal facilities on the street are poor. There is a barbecue restaurant next to the hotel entrance that smells bad in the morning and evening, and the smelly water is allowed to flow freely. The stairs in the hotel are full of potholes and there are no safe passages. If you want to take the stairs, you will find that you can't get down at all! It's all decoration stuff and it's a mess. The elevator was also dirty and had a strange smell. Not to mention the room facilities, at least you need to separate the wet and dry toilets, right? The toilet and bathroom are together, so others cannot go to the toilet while taking a shower, and all the water must be wiped off after taking a shower, otherwise they will not be able to go to the toilet. The sound insulation is super poor. As a city in the new year, the tourism industry is developing so well, why doesn't the hotel industry rectify it? Not to mention the uneven price levels, I understand that the price increased three times during the National Day, but is it reasonable to say that the safety and service should be similar? This is the worst stay I've ever had in this price range.
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Response from Property: Dear guests, we are very sorry for the trouble and unpleasantness caused to you. We will make timely checks and rectifications based on your feedback. There are three safe passages in the hotel, each with clear evacuation instructions. The hotel belongs to the city center style protection zone. , the surrounding area is convenient for travel, integrating food, accommodation, travel, shopping and entertainment. If you have any questions during your stay, please contact the front desk in time. Thank you for your review. Welcome to come back next time
Guest User
Selected Queen Room
Stayed in Oct 2024
Couples
1 review
1.7/5
Posted on Oct 6, 2024
The smell in the room was very strong. It had a pungent smell and the floor tiles were all sticky.
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Response from Property: Dear guest, it is the waiter's fault that you have an unpleasant experience during your stay. We will strengthen inspection and training because of the incomplete cleaning. We look forward to your next visit and giving you a different stay experience.
Guest User
Selected Queen Room
Stayed in Sep 2024
Family
15 review
3.2/5
Posted on Sep 22, 2024
Facilities: complete Hygiene: Not good, the smell is too strong, very smelly, and the smell of smoke is strong Environment: OK Service: average The room is spacious, but the smell is hard to accept, especially in the corridor. The smell comes in when you open the door. The sound insulation is also poor.
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Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Boutique Queen Room
Stayed in Aug 2024
Other
2 review
0.6/5
Posted on Sep 2, 2024
The room smelled really bad. The quilt hadn't been changed in a few days and had yellow stains. The toilet was moldy and it was super bad.
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Response from Property: Dear guests, I am very sorry to bring you a bad accommodation experience. Our hotel is newly opened in October 2023. Because during the tourist season, many guests go to the beach to catch seafood and there will be a fishy smell in the room. The guest rooms Special treatment is also taken during cleaning. If there is still a smell, you can inform us to deal with it. We hope to provide every guest with a comfortable and quiet living environment. We look forward to your next visit.
Guest User
Family-friendly Family Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
It looks like it was renovated not long ago, clean and hygienic, I sleep on a 1.8m big bed with my two children, and my wife sleeps on a 1.2m single bed. I was exhausted after a day, so I went to bed after washing up. The sound insulation is good, and I had a good rest. The price is right, I recommend it! It is recommended to add a water-absorbing pad at the door of the bathroom. After taking a shower, there was water all over the floor, which was a bit slippery.
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Guest User
Standard Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
A very satisfying stay, clean and sanitary. The store manager saw that I was with three babies and upgraded us to a family three-bed room for free. The experience was great. I will stay here again next time I have the chance
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different accommodation experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Zouguolaishidilu
Selected Queen Room
Stayed in Feb 2024
Business travelers
2 review
2.2/5
Posted on Feb 14, 2024
The room I was given at the beginning was wrong. The last one left and it was not cleaned. I changed the room later. There were hairs on the floor and it was cold inside. It was really not worth it.
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Response from Property: Dear guest, thank you very much for choosing our hotel and leaving your valuable review. We are very sorry for bringing you a bad stay experience. We have deeply reflected on your feedback. Regarding the situation where the room is not correct and the room was not cleaned after the previous guest left, we will strengthen the training and supervision of housekeeping staff to ensure that every guest can enjoy a clean and tidy room when they check in. Regarding the hair strands in the room you mentioned, we will further strengthen the cleaning of the room to ensure that every guest can enjoy high-quality service. At the same time, we are also very sorry for bringing you an uncomfortable accommodation experience. We will strengthen the maintenance and management of the rooms to ensure that every guest can enjoy a warm and comfortable accommodation environment. We will take your feedback seriously and continue to improve our services to provide every guest with a better stay experience. Thank you again for your feedback and we look forward to your visit again.