Ibis Santiago Providencia

Ibis Santiago Providencia Reviews

Ibis Santiago Providencia

Av. Providencia 1187, Providencia, Metropolitana, 7500585, ChileSee Hotel Details
Ibis Santiago Providencia
Ibis Santiago ProvidenciaIbis Santiago ProvidenciaIbis Santiago Providencia
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1 night

Guest Reviews

8.2/10
Very Good
50 review
Verified reviews
Location8.4
Amenities7.7
Service8.2
Cleanliness8.6
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All reviews(50)
Positive reviews(49)
Reviews with photos/video(10)
Awesome stay(5)
Negative reviews(1)
Milli
Standard Twin Room
Stayed in Feb 2025
Business traveler
14 review
8.0/10
Very Good
Posted on May 6, 2025
Nothing much to say, no water kettle in room basic amenities, nothing special
JOSHUA DONATO CUEVAS
Queen Room
Stayed in Aug 2024
Business traveler
32 review
8.0/10
Very Good
Posted on Sep 27, 2024
Great location, breakfast it’s standard and everyday same. Not good, not bad… average. Comfortable but have no double room with 2 separate beds
Response from Property: Dear Joshua,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,La GerenciaHotel Ibis Santiago Providencia
NIR
Queen Room
Stayed in Jun 2024
Business traveler
21 review
7.5/10
Posted on Jul 30, 2024
Good location and no surprise in general when you go to any Ibis Hotel. Only this time the toilet in my room had strong urine smell.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,La GerenciaHotel Ibis Santiago Prov
IngieSmiley
Queen Room
Stayed in Nov 2023
Solo traveler
28 review
7.5/10
Posted on Dec 23, 2023
The hotel is just simply good for rest after a long day Breakfast has nothing much to eat even it is a buffet Room has no phone cannot contact concierge but must travel down to the hall if u need them Bed quite soft and comfy for god sleep
Amaerfeibuhuatiemuer
Queen Room
Stayed in Mar 2025
Business traveler
76 review
7.5/10
Posted on May 3, 2025
There are many restaurants and supermarkets nearby, so it's relatively safe and close to tourist attractions. The room is not big, but the worst part is that there is not even a cup for brushing teeth, which is not good.
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Xinipengyuying
Queen Room
Stayed in Nov 2024
Traveling with friends
3 review
8.2/10
Very Good
Posted on Dec 10, 2024
Good location, good service. But the facilities are poor, the bed sheets in the room are not clean, there are blood stains and black spots
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Guest User
Queen Room
Stayed in Feb 2025
Business traveler
26 review
8.0/10
Very Good
Posted on Apr 2, 2025
The price/performance ratio is high. Compared with other countries in South America, the price of Ibis here is much cheaper. The hotel's food is not bad, and there are a lot of fruits for breakfast. It is also a relatively rich breakfast in South America.
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Guest User
Queen Room
Stayed in Feb 2025
Business traveler
7 review
10/10
Outstanding
Posted on Mar 25, 2025
The hotel along the street is quite noisy. There are many places to eat nearby. There are Starbucks, supermarkets, etc. on the two streets. It is quite convenient.
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Guest User
Queen Room
Stayed in Nov 2024
Business traveler
40 review
6.0/10
Posted on Jan 13, 2025
It's very noisy near the road, and the table and chair in the room are 90 degrees, which is not suitable for office work.
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Anonymous User
Queen Room
Stayed in May 2024
Business traveler
174 review
6.5/10
Posted on Jun 26, 2024
The service at the front desk was a bit slow. I went to check out in the morning and just returned the key, but I had to wait for a long time. The taxi I called in advance took two trips before I was allowed to return the key and check out of the room.
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Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay at our hotel and we look forward to seeing you again. La GerenciaHotel Ibis Santiago Providencia
Guest User
Queen Room
Stayed in Mar 2024
Couple
7 review
10/10
Outstanding
Posted on Apr 22, 2024
Excellent quality-price ratio, very well located, good service and a very good breakfast
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Anonymous User
Standard Twin Room
Stayed in Oct 2024
Business traveler
16 review
9.5/10
Amazing
Posted on Nov 15, 2024
Average facilities, relatively old hotel
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Response from Property: Dear customer, thank you for taking the time to share your stay experience. We hope to welcome you again in the near future! Best regards,La GerenciaHotel Ibis Santiago Providencia
Vasily vK
Queen Room with extra bed
Stayed in Sep 2023
Family
6 review
7.5/10
Posted on Nov 3, 2023
We made the reservation choosing the option with taxes included (which is more expensive) and when checking in they told us that this tax is not VAT, but rather the commission that the hotel has to pay to the platform we use to reserve And in addition to what we paid, they charged us at the reception an extra 19% in taxes or VAT again, I work in the hotel industry and it is shameless what they do by publishing the rooms with “taxes” or “without taxes” and then they charge you for them Second time, I use this hotel chain in many countries and only in Chile did this happen to me. I will never book at Ibis Chile again.
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Mumingzhizaojianglong
Queen Room
Stayed in Nov 2023
Business traveler
140 review
10/10
Outstanding
Posted on Dec 25, 2023
The hotel is very nice, very clean, convenient transportation and good service
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Homero Brites
Queen Room
Stayed in Jul 2023
Couple
1 review
6.5/10
Posted on Aug 11, 2023
Bathroom very tight and bed mattress is very thin foam, worn out, uncomfortable. Breakfast practically turned into sweets and the coffee machines stop working for each customer, which generates long queues.
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