yuyanwong65
July 11, 2025
The hotel is more Thai style, with many slopes and cars to the room, but it still feels unsuitable for the elderly. The hotel helped us upgrade to a suite, which is large and has a sofa bed for my son. The hotel facilities are not too new, and the service attitude of the staff is average. There are only 2 staff members who greeted us during our three-day stay. We needed housekeeping service on the first two days. The first day was average, and there was no extra box of paper towels for us. Maybe we forgot to tip? In addition, we pressed the housekeeping button at 1:00 on the second day, but when we came back at 5:00, no one came to clean. I called the front desk to ask, and the staff replied that the room cleaning is from 7 am to 2 pm every day🤷♀️
The hotel is located on the hillside of Patong Beach. The hotel has a shuttle bus to Patong from 2:00 to 4:00 every day, but it must be booked one day in advance, which is extremely inconvenient. We took a taxi to Jungceylon Mall for about 15 minutes, Grab 206 horsepower, and took a tuk-tuk back. The price was 300 horsepower, but we negotiated it to 250 horsepower.
It is recommended to choose other Phuket hotels, such as those in the center of Patong, to save time and transportation costs.
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