Phuket Graceland Resort and Spa

位置很好，酒店的工作人員也很熱心。下次還會入住。 酒店周圍有非常多的餐廳，不遠就是Patong 步行街，夜生活很豐富。

Pros: hotel grounds (lots of greenery, well-kept) lots of swimming pools Now the cons: the staff is not smiling, some kind of renovation is going on in the area, some buildings are closed, which creates additional inconveniences, in connection with this, the restaurants for breakfasts are closed, and everyone from the entire hotel eats in 1 restaurant like sprats in a can, the breakfasts are weak, there seems to be a choice but everything is the same, the hotel is worth 3+. EXPECTATIONS - REALITY WERE NOT JUSTIFIED

The service here is so bad that I would never come back. If something goes wrong, don't expect a positive outcome. We rented a deluxe with a king bed, they took us around a huge hotel with different buildings and showed us rooms with one and a half beds, saying that you have to sleep on them as a couple, but they all ran out of kings. While we were walking around and arguing, we were terribly tired, no one wanted to cancel us, they said take what they give us. When we asked about higher category rooms, we were told that there was no option, these were the only ones, until I threw a tantrum, they said one was found, but you have to pay an extra $30 (although through the service the difference was $5), absolutely the same room, only on the floor above 🤯 All the rooms that they showed us were shabby, with defects, it smelled of dampness everywhere and it was clear that this hotel was just like a sanatorium.. yes, the overall picture may seem wonderful, but if you look closely, everything is shabby everywhere, then there are exposed wires, then broken and old sun loungers. For this money, we rented 5-star hotels in Bang Tao, Rawai (we even rented Pullman for this money) with cool repairs, high-category rooms, where the attitude is wonderful, everything is beautiful and decent. And here it is old, damp. In addition, two of our original iPhone chargers burned out in their sockets!! I'm shocked how we managed to fall for the good reviews. Everyone writes about the proximity to the sea, but this is not a beach for swimming.

Very nice hotel, the beach is right next to the hotel, many swimming pools are connected, breakfast is also OK, at least not all bread. There are a lot of European and American tourists in the hotel these days, and there are only a few Chinese people in our family. The hotel lobby looks a bit old, but the room is OK, the room is very large, the two beds are said to be 1.5 meters, but we sleep one big and two small and are estimated to be 1.8 meters wide, the price of only a few hundred yuan is very cost-effective! Those with two children can consider this hotel. In addition, the hotel's toilet and shower room are very unique! It is much better than the Courtyard two days ago! Come again next time!

The hotel's hardware facilities are OK The service attitude of each unit needs to be improved The staff treated the Chinese unfriendly and there was suspicion of racial discrimination Hotel price is medium Please note that there are different mandatory surcharges after check-in Although I got a refund after many discussions But traveling is so troublesome. If there are other options, it is not recommended to stay

A wonderful hotel on the very seashore, although the building is quite old, but we were not upset, we started our trip from this hotel because I wanted to get there a long time ago, a wonderful room with access to the pool, everything is wonderful, the kitchen is great for breakfast, the toilets are wonderful, everything is great, we really really liked everything, especially the location, everything is great, thank you very much, the hotel is wonderful, we can come back again