175 Koktanode Road Kata Beach Amphur Muang, Mueang Phuket, Phuket Province, 83100, ThailandSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
228 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.6
Service9.1
Cleanliness8.9
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All reviews(228)
Positive reviews(215)
Reviews with photos/video(100)
Close to beach(43)
Great swimming pool(37)
Perfect for business trips(14)
Loved the beach(14)
Convenient for shopping(11)
Tasty food(10)
Friendly front desk staff(8)
Clean pool(4)
Negative reviews(13)
adelin teh
Deluxe Room with Pool View
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 9, 2025
I super duper highly recommend this resort to anyone who like to stay outside from Phuket town area. The staff are very helpful and they even free upgraded the room to deluxe room for me as they knew my kid likes to play in the bathtub. I really appreciate it🙏🙏🙏 The location is great, walking distance to 7-11 convenient store, beach, walking street & and the night market. I truly appreciate for all the helps from the hotel staffs offered to us. For sure, I will be back again ❤️
Response from Property: Dear Adelin Teh,Thank you so much for your heartfelt and enthusiastic review!We are absolutely delighted to know that you had such a wonderful experience with us. It brings us great joy to hear that our team was able to make your stay extra special with a complimentary room upgrade, especially knowing how much your child enjoyed the bathtub. Your kind words about our helpful staff, convenient location, and nearby attractions such as the beach, 7-Eleven, walking street, and night market truly mean a lot to us.Your recommendation is the highest compliment we could receive, and we are sincerely grateful for your appreciation. We look forward to welcoming you and your family back for another memorable stay in the near future.Warmest regards,Hotel Manager
Elena V. Voronkova
Deluxe Room with Pool View
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on May 13, 2025
Beautiful, quiet hotel with friendly service, convenient location for both Kata and Kata Noi beaches visiting.
Response from Property: Dear Ms. Voronkova,Thank you very much for your kind words and for taking the time to share your experience with us.We are truly delighted to hear that you enjoyed the peaceful ambiance of our hotel, the friendliness of our team, and the convenience of our location near both Kata and Kata Noi beaches. Your appreciation means a great deal to us, as we strive to provide a serene and welcoming environment for all our guests.It was our pleasure to have you with us, and we sincerely hope to welcome you back for another memorable stay in the near future.Warm regards,Hotel Manager
Possibly-A-Bot
Superior Room with Garden View
Stayed in Feb 2025
Business traveler
6 review
9.5/10
Amazing
Posted on Mar 22, 2025
Great service and really big rooms!
Location is great for people who want to visit Kata beach but don’t want to be stuck in the rush and noise. Location is on the quieter side.
Response from Property: Dear Possbly-A-Bot,Thank you for your kind words! We're thrilled to hear that you enjoyed our great service and spacious rooms. Our location is indeed perfect for those who want to visit Kata Beach while avoiding the hustle and bustle. We're glad you appreciated the quieter side of our location. We look forward to welcoming you back soon!Best regardsHotel Manager
Guest User
Deluxe Room with Pool View
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 14, 2025
Lovely staff and great food!
Response from Property: Dear Valued Guest,Thank you for your kind words! We are delighted to hear that you enjoyed our lovely staff and great food. Your satisfaction is our priority, and it is wonderful to know that these aspects contributed to a positive experience for you.We look forward to welcoming you back for another enjoyable stay.Warm regards,Hotel Manager
Ferry H
Superior Room with Garden View
Stayed in May 2025
Traveling with friends
3 review
8.0/10
Very Good
Posted on Jun 8, 2025
Location is close to the beach! 5 min walking distance, lovely restaurants and convenient stores nearby for daily needs.
Breakfast was nice food.. but ran out fast and took long time to refill.
The towels in the rooms were dirty and unraveling. Definitely needs replacing.
Response from Property: Dear Ferry H,Thank you for taking the time to share your experience with us.We’re pleased to hear that you enjoyed our convenient location near the beach, as well as the nearby restaurants and shops. It’s also great to know that you found our breakfast offerings enjoyable.At the same time, we sincerely apologize for the inconvenience caused by the delay in breakfast refills and the condition of the towels in your room. Please rest assured that your comments have been shared with our housekeeping and kitchen teams for immediate improvement. We are committed to maintaining the highest standards, and your feedback is invaluable in helping us enhance our services.We truly appreciate your honest review and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,Hotel Manager
Aengus Jankowsky
Superior Room with Garden View
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 28, 2025
Great location, close to the beach. There is a building site across the road so for the next week's I imagine guests will hear drilling and hammering from time to time. Room is clean and bed is comfortable.
Response from Property: Dear Jankowsky,Thank you very much for sharing your feedback with us.We’re pleased to hear that you enjoyed our prime location near the beach, and that you found your room clean and the bed comfortable — your comfort is very important to us.We also appreciate your understanding regarding the nearby construction. While it is beyond our control, we sincerely apologize for any inconvenience caused by noise during your stay. We are closely monitoring the situation to ensure it has minimal impact on our guests' experience.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back in the future for an even more relaxing stay.Warm regards,Hotel Manager
Guest User
Superior Room with Garden View
Stayed in Sep 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Oct 30, 2024
Great stay, exceptional service and attentive staff. The room was clean, pool was perfect and the location was great. Would recommend!
Response from Property: Dear ผู้เข้าพักThank you so much for your wonderful review! We are delighted to hear that you had a great stay and enjoyed the exceptional service and attentiveness of our staff. Your positive remarks about the clean room, perfect pool, and convenient location mean a lot to us.Knowing that you would recommend our hotel is the greatest compliment we could receive. It was truly our pleasure to have you as our guest, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Front Office Manager
ViewtheWorld
Superior Room with Garden View
Stayed in Sep 2024
Couple
18 review
10/10
Outstanding
Posted on Nov 15, 2024
The room is clean. The staff is super friendly and helpful. The hotel is located at busy area of Kata, walking distance to beach. Worth money.
Response from Property: Dear ViewtheWorld,Thank you for sharing your kind review and for highlighting the positive aspects of your stay. We’re so glad to hear that you found the room clean, our staff friendly and helpful, and the location convenient for exploring the vibrant area of Kata and its nearby beach.Your comment about the hotel offering good value for money truly means a lot to us. It’s always our goal to provide great experiences for our guests at a reasonable price.We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Warm regards,Front Office Manager
Guest User
Superior Room with Garden View
Stayed in May 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Jun 13, 2025
Really nice staff, the location is close to Kata Beach and it had a grand room.
Response from Property: Dear Valued Guest,Thank you very much for your kind words and for taking the time to share your experience.We’re delighted to hear that you appreciated our friendly staff, convenient location near Kata Beach, and the comfort of your grand room. It’s always a pleasure to know that our guests enjoyed both the service and the surroundings during their stay.We truly value your feedback and look forward to welcoming you back for another exceptional visit.Warm regards,Hotel Manager
orif
Superior Room with Garden View
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 23, 2025
We enjoyed most in hotel Chanalai
Response from Property: Thank you for your kind words. We are thrilled to hear that you enjoyed your stay at our Hotel. Your positive feedback is greatly appreciated and encourages us to continue providing excellent service.We look forward to welcoming you back for another enjoyable stay.Best regards,Hotel Manager
Slava
Superior Room with Garden View
Stayed in Nov 2024
Couple
1 review
9.5/10
Amazing
Posted on Dec 22, 2024
Nice place, recommend
Response from Property: Thank you for your recommendation! We're delighted to hear that you enjoyed your stay and found the place nice. Your feedback is invaluable to us and future guests.Best regards,Hotel Manager
Supersyaq
Superior Room with Garden View
Stayed in Dec 2024
Family
1 review
2.0/10
Posted on Feb 3, 2025
I would like to review based on the management of the hotel and trip.com. I requested for a cancellation/reschedule 3 days before check in date which wouldn't have been necessary but because my son had the HFMD then turned chicken pox, we had to postpone our entire trip to another date as we had to be quarantined to prevent the spread to others. I provided the quarantine documentation given by the doctor stated that my son had the HFMD virus. If we were irresponsible human beings, we would have just continued on our trip and then in turn spread the virus but we weren't and we postponed our trip. We didn't mind if we had to pay an extra fee but since we were dealing with a system rather than empathic humans, we couldn't negotiate. When we made the booking, we did select the free cancellation option but after looking at the date, the cancellation option was to cancel on the same day of the booking (??!!) which does not make sense because that would mean the guest would have to cancel their trip on the same day of the booking. What's the point in that?? And our request was not extremely last minute. It was 3 days before (Trip on Wednesday. Request on Monday).
We're very displeased with the experience of the bookings.
Response from Property: Dear Supersyaq,Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you faced. We understand how challenging it must have been to deal with your son's health issues and the need to quarantine. Your decision to postpone the trip to prevent the spread of the virus was responsible and commendable.We regret that our cancellation policy and the booking system did not accommodate your situation. While our policies are in place to ensure consistency, we recognize the importance of empathy and flexibility in exceptional circumstances. We will review your feedback with our management team and Trip.com to explore ways to improve our policies and better support our guests in the future.Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a more positive experience in the future.Best regardsHotel Manager
Rachel Melissa
Grand Deluxe Room
Stayed in Dec 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Feb 2, 2025
This is a great place to stay. Close to 2 beaches, two large pools, and breakfast is open until 11am. It’s about 20 minutes walk from the night market.
Response from Property: Dear Rachel Melissa,Thank you for your fantastic review. We are thrilled to hear that you enjoyed your stay and found our location convenient, being close to two beaches and the night market. It's great to know that you appreciated our large pools and the extended breakfast hours.Your positive feedback is greatly appreciated and encourages us to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay.Best regards,Hotel Manager
Guest User
Deluxe Room with Pool View
Stayed in Aug 2024
Family
1 review
6.5/10
Posted on Sep 19, 2024
Overall it was very good for family peacefully
Sean David
Deluxe Room with Pool View
Stayed in Oct 2024
Couple
32 review
10/10
Outstanding
Posted on Dec 1, 2024
This hotel is in a nice location, about 3 minutes walk to Kata Beach. There is plenty of restaurants etc. around this area. The room with pool view is quite nice - good size and good natural light. All the staff were super helpful and friendly.
Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location near Kata Beach and the variety of nearby restaurants. It's great to know that you found the pool view room spacious and well-lit, and that our staff were helpful and friendly. Your comments are greatly appreciated and motivate us to continue providing excellent service.Best regards,Hotel Manager