Nashan Naxue Hotel

Nashan Naxue Hotel Reviews

Nashan Naxue Hotel

Xueyun Street, Xuexiang Scenic Area, Hailin, Heilongjiang, ChinaSee Hotel Details
Nashan Naxue Hotel
Nashan Naxue HotelNashan Naxue HotelNashan Naxue Hotel
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1 night

Guest Reviews

8.9/10
111 review
Verified reviews
Location8.9
Amenities8.9
Service9.0
Cleanliness8.9
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All reviews(111)
Positive reviews(105)
Reviews with photos/video(28)
Great service(45)
Clean and tidy(40)
Awesome rooms(38)
Great location(9)
Classy environment(7)
Quiet & comfortable(7)
Shower difficult to use(5)
Would stay again(4)
Negative reviews(6)
Ann Chookaew
Comfy Queen Room
Stayed in Nov 2024
Traveling with friends
10 review
8.0/10
Very Good
Posted on Jan 24, 2025
The room was spacious, clean, and offered breakfast buffet.
Response from Property: 感謝國際友人的評價,我們會提升服務品質,更好的為每一位客人服務,真誠相待您的再次光臨
Guest User
Triple Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Mar 16, 2025
Loveeee that it has a private onsen in our room
Pancakes21
Comfy Queen Room
Stayed in Dec 2023
Traveling with friends
6 review
7.5/10
Posted on Apr 18, 2024
The service was really good, staff were friendly. The condition of the place was fair but was quite convenient to access the town’s highlights!
Response from Property: Thank you for your recognition. We will continue to work hard to provide excellent service! Looking forward to your next visit
Guest User
Comfy Queen Room
Stayed in Dec 2023
Couple
5 review
10/10
Outstanding
Posted on Jan 12, 2024
Very nice, clean and warm hotel. The lady host was super super nice and helpful. She supported everything we need. The manager provided information about the showcase schedule of the Snow Town and helped us booking bus tickets as well as other tour information. Staffs were friendly as well. The hotel is located at quite corner, suitable to rest and sleep well. Definitely stay at this hotel again if I have a chance go back to Xuexiang
Response from Property: 感謝您對我們服務的認可!我們會繼續堅持以最熱情的服務,優質的環境迎接四方賓客。祝您生活愉快
ShearTravels
Comfy Queen Room
Stayed in Dec 2022
Couple
29 review
8.5/10
Very Good
Posted on Jan 15, 2023
Very nice stay in snow town, research area before booking as you can only access the village by foot no cars. Clean, comfortable and warm. Thank you
Response from Property: Thank you for staying at Nashan Naxue Hotel and we sincerely look forward to your next visit.
Lynne_L
Comfy Queen Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 25, 2025
I checked out many hotels in Snow Town, most of which had bad reviews, so I didn't have high expectations before coming here. But after checking in, I was really surprised. It was clean and tidy, and the heating was good. I can recommend it!
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Response from Property: 非常感謝您給予的好評於認可,我們會持續努力做好服務,真誠相待您的再次光臨。祝生活愉快、事事順心
Anonymous User
Comfy Queen Room
Stayed in Dec 2024
Other
5 review
6.5/10
Posted on Jan 24, 2025
The room rate is 1500 and they say it's a special price. They didn't remind me of the breakfast time. When I checked in, a young man helped me carry the suitcase and his attitude was quite good. Later, I don't know if it was the front desk or the B&B owner who ignored me. We are staying in the hotel, not owing you a debt. The experience is nothing. In Xuexiang, except for the soaring prices of accommodation, the food and drinks are acceptable. It seems a bit regrettable not to go, and regret it after going... There is no such thing as cost-effective accommodation. It can only be said that staying in the scenic spot, the texture of the snow this year is generally scattered, and you can only see thick snow on the roofs in the distance. It's like the CBD of the village, with a strong commercial flavor
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Response from Property: 尊敬的賓客您好,感謝您的選擇與入住,對於給您帶來的不適,表達深深的歉意,感謝您花時間為我們指出不足,後續我們會加強服務員的服務意識,以便可以更好的為各位遊客提供優質服務!祝生活愉快~
Guest User
Comfy Queen Room
Stayed in Dec 2024
Other
2 review
10/10
Outstanding
Posted on Feb 5, 2025
When we stayed here, we felt that the service of the butler Daqiang was very good. He helped us find good restaurants and also told us about the more beautiful scenery. We wanted to stay here longer, the room was very clean and the food they cooked was delicious.
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Response from Property: Happy New Year! Thank you so much for the recognition from all the beauties and handsome guys from all over the world. It is my duty to take care of you. I look forward to your visit to Northeast China and our home again in the future. I wish you academic success, everything goes well, and a smooth road ahead. 😊
Guest User
Budget Snow Peak Tatami Room
Stayed in Dec 2024
Couple
38 review
10/10
Outstanding
Posted on Jan 11, 2025
I went to Xuexiang with my husband, brothers and family. I chose this famous hotel. The environment is very clean. The service of the lady is also very good. The breakfast dishes on the first floor are made by the chef himself. It is really great.
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Response from Property: Thank you for your recognition and support, we will continue to work hard to do better. I wish you a happy life and everything goes well.
Guest User
Triple Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 18, 2024
Located in Xuexiang National Forest Park, the hotel kitchen has delicious Northeastern home-cooked food. The three of us ate three meals in two days. Hahahaha, the restaurant is spacious and bright. The room is clean with a bathroom, the guest room is comfortable, and bathing supplies are provided. The boss will tell us the travel guide and precautions, and will remind us of those projects that are cheating. This is very good to avoid pitfalls. If you don’t understand or need help, ask the boss for help and help. The price for taking the bus back to Harbin is the same as the tour group. When skiing, we asked the boss to take us to the ski resort at more than 7 o'clock in the morning. The three of us also saved more than 200 tickets and coach fees with the help of the boss.
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Response from Property: Thank you for your recognition and support, our family must make arrangements for you clearly! Haha, I look forward to your next visit and wish you a happy life
Guest User
Budget Snow Peak Tatami Room
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 15, 2024
Staying in this hotel, I really felt the enthusiasm of my Northeastern friends. The room was very clean and tidy. As soon as I entered the store, the housekeeper helped me take my luggage and told us what performances were held in Xuexiang during different time periods, which was convenient for us to plan our travel time. After checking out, I left something behind and asked the boss to help me find it and send it to me. The boss has been patiently helping me. I really appreciate it. Such a business is so heartwarming! Big thumbs up!
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Response from Property: Thank you for your recognition and support. We will base ourselves on "conscientious merchants"! We will do a good job in hotel services and optimize hotel facilities and environment. We will strive to ensure that all guests staying in our hotel are satisfied and wish you a happy life.
Guest User
Triple Room
Stayed in Nov 2024
Other
9 review
10/10
Outstanding
Posted on Dec 5, 2024
I was really touched that the boss directly upgraded our room to us. The hostess personally took us to the room and interacted with us warmly Let this trip to Xuexiang not only have beautiful scenery, but also feel the enthusiasm of the hotel owner. Will stay here again next time and recommend to friends and family.
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Response from Property: Thank you for your support and recognition of us. We will continue to treat every customer from afar with the most enthusiastic service! wish you a happy life
williamkam
Comfy Queen Room
Stayed in Nov 2024
Couple
93 review
10/10
Outstanding
Posted on Dec 4, 2024
As always, I booked hotels and homestays on Ctrip, which saved me a lot of trouble. This time, I stayed in a homestay in the Xuexiang scenic area. The homestay is very close to the shuttle bus station at the Wuchang entrance to Xuexiang. It is only a few dozen meters away from the shuttle bus at Xuexiang. If you go to the Yabuli entrance, you have to walk about 1.2 kilometers to reach the homestay after getting off the bus. There will be many villagers responsible for helping with luggage along the way. A piece of luggage costs 10 yuan regardless of size. In Xuexiang, money can solve your problems. The homestay is relatively clean. The worst thing is that the shower and toilet are not separated into dry and wet. Sometimes the toilet is all wet after taking a shower, and you have to wipe it dry before you can use it. If you don’t go to Xuexiang during the peak period, it is recommended not to book a homestay too early, because the price of the homestay changes at any time. If it is not booked on the same day, it may be 200 yuan cheaper than the previous booking. Since I went to Xuexiang for the first time, I couldn’t understand the market. At that time, I was afraid that I couldn’t book a room, so I booked it in advance, but all the reservations for Xuexiang homestays could not be cancelled, so I had to book a relatively high room price. The overall service and hygiene of the homestay are good, but the breakfast is relatively simple. It would be perfect if it could be richer.
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6/8
Response from Property: Thank you for your recognition and opinions. We will serve attentively and actively learn and improve to meet everyone's needs as much as possible. Let every guest feel at home! wish you a happy life
Guest User
Comfy Queen Room
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 30, 2024
Nashan Naxue is a hotel that gives people a sense of belonging. The whole family is very warm and hospitable. I would like to thank the hotel housekeeper Daqiang for his generous companionship. Knowing that we were short on travel time, he took us on a quick trip* *Zi Shan and Ice and Snow Gallery, it’s really fun to play in the snow! ! The room facilities are very clean, new and complete, and the location is very good and quiet. If you come to Xuexiang to play, you can choose his home~
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Response from Property: Thanks for the recognition! May your life be happy and your career go smoothly. I also wish the young couple a happy wedding, they must be happy😊😊
Guest User
Comfy Queen Room
Stayed in Oct 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Nov 26, 2024
Exceeded expectations. The hotel is a little further inside the snow town. The room is nice, the temperature is sufficient, and the room type is upgraded for free. You can see the snow from the room. Very beautiful. Much better than those homestays, it is actually a beautifully decorated kang. Recommended to stay.
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Response from Property: Thank you for your evaluation. It is our greatest honor to be recognized by you. Please praise me as a housekeeper! Hum hum hum 🌚! Looking forward to visiting next time🌹🌹🌹