HYOIN
November 20, 2024
There were cockroaches, but the hotel's response was inadequate. Even though we killed all the cockroaches, the person who was supposed to send them from the hotel didn't come, and the phone connection was not good. There wasn't even one cockroach... The room I was transferred to had a strong moldy smell and was so humid that the floor was covered in water and I slipped and fell... I told them about it, and they brought a dehumidifier the next day. However, they didn't check the condition of the dehumidifier and brought a full one, so it didn't work. I just changed the dehumidifier water tank and used it. This hotel has the worst room condition and service compared to the expensive price during the peak season.
The location is also really bad, and I wonder why I spent this much money here.
I went because they said they would give me a discount on breakfast when I checked in, but when I asked the next day while eating, they said there was no discount. And the breakfast was really, really bad.
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