Ocean Bay Phu Quoc Resort and Spa

It's OK. If you want to be very beautiful, it's just average. The toilet is visible to everyone in the world. When you take a shower, others can see it. There are many leaks, mosquitoes, and it's very humid. I suggest you book Grand Ocean. This one is old.

The room is very original and close to the beach, but the location is a bit remote and it is not easy to find food

You can book an airport shuttle with the hotel (time slots apply). I took the resort's shuttle back home at 5 AM. It was a luxury RV, and since there were only two of us, it was quite quiet and comfortable. They even provided a simple breakfast box for us to take with us. The picture shows the resort's pool and beachfront. One of the restaurants is right by the ocean, making it quite relaxing to listen to the waves and the breeze while dining. However, the prices are a bit high, and the food is just average, not particularly good. Overall, the staff were very friendly and helpful. Cleanliness was generally clean, but some details could be improved. The resort has a jungle feel, so bugs are a concern. During my stay, I frequently found ants on the bed. I wouldn't recommend this place if you're just looking for a relaxing getaway. It's quite nice. I took a taxi to the city for dinner and a massage, about a 20-minute drive away.

We booked an old wooden house in Vietnam for 550 RMB, but when we arrived, we were told that we had to pay an extra 200 RMB per day! The environment and service were so bad that we had to ask them to open the safe lock with a key [grin]. We suggest you bring your own hair dryer, otherwise it won't work at all. The toilet was full of bugs and there was a strong smell of urine. My daughter's hands were full of bites; fleas and ants were found on the bed as soon as the clothes were put on the bed; there were even dead bugs stuck on the pillow, firmly. The whole family was itchy when sleeping on the bed, and we couldn't rest well at all. The person who deserves the most complaints is the only person in the hotel who can speak Mandarin. He had a dark face throughout the whole process and his attitude was terrible. When we consulted at the front desk, we didn't speak the language. It took a long time to check in. The only front desk staff who could speak Mandarin didn't come forward to communicate with us. Later we learned that he was the only person in the hotel who could speak Mandarin. We wanted to consult him throughout the whole process. And his attitude was a dark face. Only one room card was given, which was very inconvenient for a family. Not to mention breakfast, only rice noodles were edible, and the rest were all pre-prepared dishes, which were not sincere at all. The so-called "free airport transfer" had to wait for 2 hours for a car to arrive, and there was no time to go to the airport at all. It was pure deception. The beach in front of the hotel was full of stones, which could cut your feet when walking, and the hygiene was unbearable to look at. I took photos of all these, and the pictures are true. I have traveled to so many places, and this restaurant really subverted my perception of "hotels". I really don't know where those good reviews came from! Chinese people don't lie to Chinese people, and I sincerely advise everyone not to step on this pit!

This time I stayed at this resort in Phu Quoc Island. The experience was so bad that I have to talk about it. The sanitation of the room is simply unbearable. There is dust in the corners and the tabletop feels sticky. I don’t know how long it has not been cleaned seriously. What’s more outrageous is that you can still see some unclean and dirty things, which instantly makes your scalp numb and you have no desire to stay. Let’s talk about the facilities. They are really too old. The furniture has obvious wear and paint peeling, and the electrical appliances don’t feel very good to use. There are some small problems from time to time, which is completely unworthy of its price. In short, I really don’t recommend everyone to come here. Whoever comes here will regret it. It’s just a waste of money! The hair dryer is the size of a fist and can’t dry it Facilities: Poor Sanitation: Poor Environment: Poor Service: Poor