Guest User
February 23, 2025
Checking into this hotel was simply the beginning of a nightmare. I stayed for two nights, and checked in at around 3:30 pm on the first day. This was not a hotel at all, but just an apartment. The front desk was very shabby. They took me to the room, but there were signs of use inside, and someone had sat on the sheets. The towel had been used and was still hanging in the bathroom, there was a long hair on the shower curtain, and they actually assigned me a room that was already occupied. The sanitary conditions are extremely poor. Not only that, the most surprising thing is that there is no key to the room! ! ! I have never stayed in this so-called hotel. My luggage was not safe in the room, but the boss said he would compensate me for any loss. It was ridiculous. Then he kept saying that he would find a key for me, but he couldn't find one the whole night. He asked me to get enough sleep that night and promised to change my room tomorrow. I couldn't sleep well all night and felt unsafe. Because their apartment has two bedrooms, the guests in the room opposite can break into my room at any time and steal things.
The next morning, I was asked to leave my luggage at the reception desk so that I could come back in the afternoon to arrange a new room. However, I was disappointed again. The two staff members told me that there were no rooms available and I had to move back to the room I had yesterday which I could not lock with a key. It's absolutely ridiculous. I was furious. They didn't fulfill their promises. I angrily asked them to refund the room rate for that day. Then the male boss came to me and said that there were new rooms available and asked me to switch. After that, I went upstairs with him to take a look at the room and found that the things in the bathroom had been used by guests again. The cleaning was not done at all. The bathroom tissues and cotton swabs had been used. There were food residues in the kitchen sink. There was also a used phone card on the table. The bed was also dirty. I have photos of all these. Please don't go to this black shop again. Both the employees and the boss have no service at all. The cleaning is simply unsightly and very dirty. Please don't go to this shop! ! !
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