Pet friendly Hotels Montevideo

One of the most beautiful hotels I stayed at. It is a centenary Palace, richly decorated and preserved. The restaurant is wonderful! I recommend at least 1 night (preferably the 1st or the last) as the hotel is close to the airport.

I came to this hotel after switching from of an extremely historic boutique hotel (aka old and smelled of dust) that my travel agent put me in. This hotel had everything you would expect from a boutique hotel. The hotel has a nice vibe, friendly staff, in a trendy, safe neighborhood, rooms done mid-century modern and with many modern and thoughtful amenities. They have those fancy toto bidets, outlets everywhere, good water pressure and beautiful views of the beach from your bed. The only thing missing was being able to open and close the curtains from the push of a button. The breakfast is plentiful with a good selection of breads, fruits and yogurts and a few hot dishes. They have many restaurants within walking distance or a short taxi ride away.

Wow. One of the most ridiculous experiences in over 35 countries and 150 hotel stays in my life. Arrived at the hotel which looks dated from the outside but I was confident, based on the reviews, that the rooms would be decent as I expected. Slow check in process but staff fairly friendly. We got to the room which, no exaggeration, was one of the most dated, smoky, disgusting rooms I’ve been given. Rather than complaining at the end of the stay, I returned to reception and said that the room was horrible and smelt terribly of smoke. I asked if we could be moved to a nicer, newer room. This wasn’t well received but Leonardo (hotel receptionist) said that he would arrange for us to move to a room on the eighth floor. We fetched our things from the first room and waited at reception. After Leonardo had ignored us for a few minutes, I asked again if we were being moved to a better room. To clarify, by better, I was asking simply for a more modern room that did not smell of smoke and that reflected the photos of the hotel online. At this point, he lost his temper and said that we needed to go and sit and wait. I explained to him that we had a reservation later in the evening and that we needed to check into our new room quickly. He behaved aggressively and with a short temper - telling me that I should basically be grateful that he was moving our room! I explained that, as a customer, we pay for a room of a good standard for the price and that he was not doing us a favour! He then accused me of ‘harassing him’ about having a better room! There was no element of ‘harassment’ and only Leonardo speaking in a rude and totally unprofessional way. I could not believe what was happening! At this point, I asked to cancel the room as we were going to stay elsewhere. I asked Leonardo for confirmation that the cancellation would be free and he told me ‘he did not have time to write this confirmation’. I explained that it would take him less than a minute and that we could only leave the hotel if we were sure we would not be charged. He begrudgingly provided Brie after demonstrating a further bad attitude. I am sure that the hotel will reply to this review with a different version of events but, all I can say is, this hotel is seriously dated, in a bad condition, smoky in the room we were given and the attitude of Leonardo was one of the worst and most bizarre I have ever come across. I am also making a formal complaint to the NH Hotel group, whom I expected better of.

Breakfast was not too good but acceptable. No extra beds should be possible. There should be no problem with children and the location is quite good, next to the sea, the sea view room looks good. There are parking spaces, not many.

As I checked in last Monday at the Aloft, Tobias Bradley, one of the Front Desk Managers, noticed it was my birthday. From then on, he made my stay, a very special one. When you’re away from home on a special occasion, it could feel very lonely, so, every single detail, was greatly appreciated. I also want to thank the rest of the staff, specially, Gustavo, at the restaurant, who always had a warm smile and a kind gesture. In addition, this hotel has a perfect location, in an upscale area at Punta Carretas, practically next to a big shopping mall, surrounded by great gastronomy, and a block away from Rio de la Plata. I thank you all from the bottom of my heart for such a wonderful experience. I recommend this hotel wholeheartedly.

O hotel está muito bem localizado, próximo a ”ciudad vieja” e a rua principal avenida de Montevidéo, avenida 18 de julho. Próximo é possível encontrarmos supermercados, lojas de câmbio, farmácia entre diversos outros comércios. Os serviços do hotel são bons, tais como o atendimento, quarto, limpeza e café da manhã com as variedades necessárias. A equipe de recepção foi bastante atenciosa, ao ser solicitada sobre informações turísticas.

The hotel is connected to a shopping centre for shopping and dining. The hotel is very close to the La Plata River and only takes 3 minutes on foot. The hotel is fully equipped and the breakfast is hearty.

The hotel is on the main road, the transportation is convenient, the room space is too crowded, the twin room and the big bed are no different, the two beds are together, the passage is not convenient.

The location of the hotel on the Rambla is excellent. The room service and at the reception are very kind and help a lot. The location is close to the old city, you can walk. The hotel is in the Palermo neighborhood, a cute neighborhood, kind and helpful people

My stay at the SORO Montevideo, Curio Collection by Hilton was perfect in every way. From the time the friendly staff at the front desk greeted me at check-in, to the time they said good-bye at check-out, everything was perfect. The room was beautiful and well-appointed and decorated, wi-fi and the fitness center were top-notch, and the breakfast was great (I didn't eat any other meals at the restaurant). The location of the hotel, across the street from the Rambla, easy walking distance to many shops and restaurants, is ideal for tourism and business. At the SORO you get the charm of a boutique hotel with the benefits of the Hilton Honors program. I know that whenever I am in Montevideo, the SORO will be my first choice of where to stay.