Pet friendly Hotels Addison

Our stay was due to a soccer tournament in the area and our team advanced to the semifinals. Our games got pushed back due to a rain delay and Clayton, at the front desk, so kindly helped us to extend our check out. He was so helpful with everything and had such a refreshingly positive attitude. I will definitely stay here again for next year’s tournament!

Overall the hotel was nice. Nice size clean rooms. The staff was very friendly and helpful. Downside was elevator repair, leaving one functioning elevator. But the new elevators look great! The main complaint I have was the lack of selections at their bar/restaurant. I was traveling alone and did not want to leave the hotel my first night in town. I have stayed at the same line of hotel before, and they were well stocked and offered many selections of food and bar items. There was 1 wine to chose from. Another guest tried to order a beer, only to be out of all her selections. Once she was given a beer, it was old and she had to return it and chose another brand. The good thing was that the hotel is located directly behind an amazing Italian restaurant… so night two was much better!

I came for a medical training at Acumed. I was robbed at the hotel room 324 during the day 16th and/or morning 17th on the day 15th at night, I keep my wallet inside my laptop bag pack, with my passport and other documents, because I didn't want to take it with me. My bag pack never go outside of the room hotel. My wallet never go out from my bag pack since night 15th, I keep all my stuff including my wallet inside my bag pack. All My documents passport, and other cards was inside, Just my wallet were missing. My wallet was taken from inside my bag pack. Another issue is, today 17th August 2024. I left my iPhone charger and wire, connected at the bathroom ( I charged my phone this morning), when I came back to the room, won't be there. After check out 1.5 hours later room has already cleaned for the service people. There is no reason not to report it or gave me back my phone charger The front desk man told that he has no reports of my iPhone charger and wire. Definitely has to be reported so that phone charger was also robbed, and no reports about it, no forgiven stuff. I have no answer from manager yet. They told me call back on Monday. I would like to have it back my wallet and my money around $5000 US dollars and also my phone charger. I have no, any doubts, that I was robbed at my room 324 Hilton hotel. That happens during the day 16th and 17th after I did my check out they didn't have me back my phone charger, front desk man just said they didn't found anything.

We’ve stayed here several times and it is always clean, the staff is very friendly, breakfast is delicious and check-in is hassle-free.

My future granddaughter is attending college in Arlington and was cast in a Musical. My daughter in law, granddaughter and I got tickets to go see her perform at the theater in Farmers Branch. Not being familiar with the area I relied on reviews and found this place on line. It was a great find! It was very close to the theater and in a quiet area but close to everything at the same time. Being a Best Western member we got an excellent rate. The breakfast was the best I’ve had at a hotel in a very long time. Had a great variety and everything was hot and fresh. Internet worked great as well. Quiet room with comfortable beds. Would definitely stay here when in the area again.

I found it from the Internet, and the picture environment is good, and the price is more appropriate. Self-driving, convenient transportation, good environment, very large indoor space, gardens and lawns outside. It’s not far from the surrounding places to go. The only downside is that there are too few types of breakfast~

The room was clean. But the one star is due to the bad customer service and the scam they run with deposits. In other hotels the deposit is a pending charge. In this hotel, they charge the deposit upfront and say the would refund it. I called them today, 5 days after checkout, asking for my refund. At first the person on the phone told me that they had already refunded the deposit and I should check with the bank. I told them I should see a pending charge on my card. When I pressed further the person told me that they will keep the deposit because my room and furniture were dirty. I asked for proof and they did not have any. I had taken pictures of the room before I checked out (timestamp for the pictures show that) because I had read about their deposit scam in reviews. When I told the person that I can come by and show the pictures, the person told me that they will keep the deposit regardless and hung up. This is so ridiculous. Beware before you hand the deposit to this hotel.

Hallways smell like dog pee, **** & old BO. There were cracked out looking people hanging around front door & trashed up parking lot. Some kind of sticky liquid spill remained on front entrance walkway with no cleanup for the 20hrs we came & went. The desk staff had english skills that are barely intelligible. The bathroom has noTP dispenser, just a roll sitting on the sink. The carpeting everywhere is FOUL, but thats what you get from a $60 hotel that accepts pets. The foldout couch in our suite was something I wouldnt even rest my purse on. One of our queen bed frames was broken & the bed rocked like a canoe. But THE BEST OF ALL was the TWO smoke detectors that started randomly chirping at 4:15am!! Neither of them had any battery backup we could find to disable & one of them wasnt even hard wired into the ceiling connection….BIG HEALTH & SAFETY NO-NO!!! Tsk-tsk-tsk Choice Hotels!!! I started wheezing in middle of night bc of crap pumping into room from AC…whole thing was hideous & 6,000 of my Choice Points were spent on that miserable night. Changed next 2 days of reservations to Best Western down the road. $20 more/night but INFINITELY better accomodations. Shame on you, Choice Hotels! Somebody is not monitoring your hotel management. That place was a glorified crack house. Avoid-Avoid-Avoid!!!

They were great