Upon entering my room, I found it to be in unacceptable condition. There were bugs present, visible stains throughout the room, and trash left underneath the furniture. The overall cleanliness was far below basic standards, and the room had a strong, unpleasant odor. When I brought these issues to the attention of the staff, their response was dismissive and lacked urgency. Although I was eventually moved to another room, the experience had already caused significant inconvenience and discomfort. Additionally, I was later informed that my deposit would be withheld after staff observed me taking photographs of the conditions. This response was both concerning and inappropriate, as I was simply documenting legitimate issues with the room. Overall, this was a very negative experience, and it did not meet the expectations of a paying guest.
