The View Lugano Reviews

Response from Property: Dear Chesterp2020, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your anniversary and birthday celebration at our hotel was unforgettable and stylish. Creating an intimate and exclusive ambiance is one of our priorities, and we're glad to know that it made you feel like cherished guests. It's fantastic that you enjoyed the stunning view from your room overlooking Lugano, the hills, and the lake. It sounds like you were able to fully immerse yourselves in the beauty of both sunrises and sunsets, creating lasting memories. We are glad to hear that your dining experience at our restaurant was excellent, and that the spa session added the perfect touch of relaxation to your getaway. Thank you for choosing our hotel to celebrate your special occasions. We appreciate your kind words and look forward to the opportunity to welcome you back for more wonderful experiences in the future! Warm regards Claudia Melatti

Response from Property: Dear Torbenschon, We truly appreciate you sharing your experience with us! It's wonderful to hear that you enjoyed our hotel's location and our spacious and modern rooms. We are glad you had the opportunity to dine at both our bistrot and Michelin-level restaurant. It's great to know that our staff took care of your dining needs. Our team at the reception is always committed to ensuring your stay is seamless, and we are thrilled that they could assist with your requests for various activities, from boat trips to hiking and using electric cars and bikes. Thank you for being our guest and for highlighting the aspects of your stay that contributed to your enjoyment. We hope to welcome you back for another memorable stay in the future! Warm regards Claudia Melatti

Response from Property: Dear 355fredriks, Thank you for sharing your experience on Tripadvisor! It's wonderful to read your appreciation of the hotel high standard of cleanliness and friendly atmosphere. The fact that THE VIEW consistently lives up to its name in every season speaks volumes about the beauty and charm of the place. Your detailed account of visiting during winter, spring, and summer further emphasizes the timeless appeal of this destination. We appreciate your feedback and look forward to welcoming you back for more amazing experiences in the future! Warm regards Claudia Melatti

Response from Property: Dear Guest, Thank you so much for taking the time to share your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay and appreciated the small size of our establishment and our dedicated staff. We genuinely appreciate your recognition of our hotel's unique qualities. It is our goal to create a home away from home for our guests, and feedback like yours reinforces that we are on the right track. We hope to have the pleasure of welcoming you back in the future, so we can continue providing you with exceptional service and an enjoyable stay. Warm regards Claudia Melatti

Response from Property: Dear Luna2003, Thank you for taking the time to share your review about your recent stay at our hotel. We're delighted to hear that you enjoyed the breathtaking view from your room. The scenic vistas surrounding our property are indeed one of our standout features, and we're glad you were able to appreciate them. We truly value your feedback, as it helps us identify areas where we can improve and provide an even better experience for our guests. We are glad that despite the confusion with the LED switch, you were still able to enjoy your overall stay with us. hould your travels bring you back to our area, we would be delighted to welcome you again and ensure a seamless and enjoyable experience. Thank you for choosing our hotel and for your valuable feedback. Warm regards Claudia Melatti

Response from Property: Dear Guest, Thank you for taking the time to write such a kind and appreciative review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay and that our staff went the extra mile to ensure your comfort. Our team takes great pride in providing exceptional service, and it's heartening to know that their efforts were recognized and appreciated by you. Going above and beyond is something we strive for, and we're delighted to hear that our staff exceeded your expectations. We would be honored to welcome you back to our hotel in the future and provide you with another exceptional experience. Warm regards Claudia Melatti

Response from Property: Dear Mr Claude, Thank you for taking the time to write such a wonderful review of our hotel. We are glad to read that you found our hotel to be a place of total relaxation and that our staff provided you with the appropriate attention to ensure your comfort. We're glad to hear that you found all our services to be centered around comfort and easiness. From our amenities to our facilities, we strive to ensure that every aspect of your stay contributes to a seamless and enjoyable experience. Once again, we sincerely appreciate your kind words and positive feedback. It was a pleasure to have you as our guest, and we would be honored to welcome you back for another relaxing stay in the future. Warm regards, Claudia Melatti