Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.0
Service7.9
Cleanliness8.4
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All reviews(234)
Positive reviews(207)
Reviews with photos/video(46)
Awesome rooms(46)
Awesome stay(29)
Large rooms(20)
Easy to get around(20)
Loved the view(13)
Close to metro(11)
Luggage delivery service(9)
Convenient for shopping(6)
Negative reviews(27)
Guest User
King Room
Stayed in Jun 2025
Traveling with friends
10 review
7.5/10
Posted on Jul 29, 2025
Location good, close to subway. Room is big, good for family. Service is ok, typical NYC experience. Probably would stay again if the price is right.
Eliezer
Deluxe King Room-High Floor
Stayed in Nov 2024
Other
13 review
8.0/10
Very Good
Posted on Jan 13, 2025
Service was ok. Very nice place.i will rent again in future . Staff Name Santo he was out standing . What a wonderful man 👍🏽
lin jian jun
Deluxe King Room-High Floor
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 14, 2025
Very good location, in the walking distance to times square. The cleanliness and service is very good as well.
Guest User
Deluxe King Room-High Floor
Stayed in Dec 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 3, 2025
I had a great time. My stay was very peaceful.
Siver Yousif
Deluxe King Room-High Floor
Stayed in Apr 2025
Couple
2 review
8.5/10
Very Good
Posted on Jul 8, 2025
Great location, we left our wallet in our room, security and the manager of the hotel were kind enough to retrieve it for us with all the money that was inside. Great team!
Guest User
Two Queen Room
Stayed in Apr 2025
Business traveler
27 review
8.5/10
Very Good
Posted on May 8, 2025
1st time stay after Hilton Times Square re-opened. Very good as before and this hotel is located in center of the city, convenient locations as just walking distance to many business corporation in nearby area.
Value for money.
KamalMustafa
Two Queen Room
Stayed in Dec 2024
Traveling with friends
32 review
10/10
Outstanding
Posted on Jan 7, 2025
Nice view from the room at 32nd floor
H.Joe
Two Queen Room
Stayed in Feb 2025
Couple
20 review
9.0/10
Great
Posted on Mar 11, 2025
The location is good, room is nice. near to times square. but they will need you to use USD35 per day to consume on their in house resort items or food and beverages. And need to pay 5USD for each storage of luggage.
Enmanuel jose
1 King Bed Deluxe High Floor Empire St View
Stayed in Dec 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 23, 2025
I had a wonderful stay at the hotel. The staff was friendly and welcoming, the room was clean and comfortable, and the amenities exceeded my expectations. I especially loved how quiet and relaxing the atmosphere was, making it easy to unwind. I would definitely stay here again!
Chun chow
Deluxe King Room-High Floor
Stayed in Jan 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Apr 22, 2025
Decent location and very close to Times square. Free deposit of luggae which is really nice.
Hui Gena
Deluxe Two Queen Bed High Floor
Stayed in May 2024
Family
1 review
9.5/10
Amazing
Posted on Jul 19, 2024
The hotel location is very convenient!
Super close to everything!
Next to Madame Tussauds, very close to TimesSquare, Empire State Building and others…..
영빈
1 King City View Mobility Accessible Bathtub
Stayed in May 2024
Couple
18 review
5.5/10
Posted on Jun 30, 2024
I traveled to nyc in 8 years and location was okay but the main entrance was closed which was located in apple and google map, we had to carry heavy luggage.. but still people were friendly and nice.
Satishkumar Shyam
Deluxe King Room-High Floor
Stayed in May 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jun 29, 2025
Nice rooms, good service, superb location
R - Ong
King Room
Stayed in Apr 2024
Booked for others
39 review
10/10
Outstanding
Posted on May 16, 2024
Second times booked for this hotel
Nice and big room
Easy to go around
Guest User
1 King Bed Deluxe High Floor Times Sq View
Stayed in Jan 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Feb 8, 2025
Fantastic Location for Visitors to Explore Newyork