GreenTree Eastern Hotel (Nanjing Lukou Airport Branch) Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your glowing review and for recommending our airport hotel! We are thrilled to hear that you had an outstanding stay with us.Your kind words about our clean, spacious, and comfortable rooms mean the world to us. Our team takes great pride in maintaining the highest standards of cleanliness and comfort, and we're delighted that you found our rooms to be a perfect haven after your journey. We're especially pleased that you noticed the quiet operation of our air conditioning system – we understand how important a peaceful environment is for a good rest.It's wonderful to know that you enjoyed our breakfast offerings. Our culinary team works hard to prepare a variety of delicious options to start your day right, and your positive feedback encourages us to keep delivering quality meals. Additionally, we're glad our complimentary airport shuttle service was convenient for you. While we apologize for the inconvenience of the lack of sidewalks around the airport, we're relieved that our shuttle made your transfer smooth and quick.We're committed to providing excellent value for money, and we're grateful that you feel our rates are a great deal. Your recommendation is the highest compliment we could receive, and we look forward to welcoming you back on your next trip. Should your travels bring you our way again, please don't hesitate to reach out. We’ll be more than happy to assist and ensure another seamless stay.

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience with us! We're absolutely delighted to hear that you found our airport pick-up service convenient and our hotel's location, just a 5-minute drive from the airport, to be ideal. Ensuring a seamless transition from travel to comfort is our top priority, and we're thrilled we could deliver on that for you.Your kind words about the cleanliness and tidiness of our hotel mean the world to our team. We take great pride in maintaining a spotless and inviting environment for every guest. It's incredibly rewarding to know that these efforts contributed to making your stay truly enjoyable.We sincerely appreciate your positive feedback and hope to welcome you back soon. Whether it's for business or leisure, we look forward to providing another exceptional experience that exceeds your expectations!

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you enjoyed our breakfast offerings and found our airport pickup and drop-off service exceptional.Our culinary team takes great pride in curating a diverse and delicious breakfast menu, aiming to start every guest's day on a flavorful note. Additionally, ensuring a seamless and comfortable airport transfer experience is a key part of our commitment to convenience and service excellence. Your positive comments about these aspects mean a great deal to us and will undoubtedly inspire our team to maintain the highest standards.We sincerely appreciate your kind words and hope to welcome you back to our hotel soon. Whether for business or leisure, we look forward to providing another memorable stay filled with warm hospitality and attentive service.

Response from Property: 酒店24小時免費接送機場和地鐵站，早上5點就開始安排專車咯，距離客運大樓3分鐘車程800米，距離地鐵站2分鐘車程500米，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！我們用心服務，專業保障所有賓客各項需求，所有工作人員隨時恭候每位賓客的光臨，您的滿意就是我們的追求！期待您的再次光臨。

Response from Property: Hello, thank you for your like! The convenience of being close to the airport, delicious breakfast, and free laundry service are all the high-quality experiences we hope to bring you. The hotel provides free pick-up and drop-off at the subway station and the airport. The hotel arranges a special car at 5 am. It is 3 minutes by car and 800 meters from the terminal and 2 minutes by car and 500 meters from the subway station. Thank you for your review! The hotel advocates "heart service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! We serve attentively and professionally guarantee all guests' needs. All staff are always waiting for every guest to come. Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: 您好，酒店24小時免費接送機場和地鐵站，早上5點就開始安排專車咯，距離客運大樓3分鐘車程800米，距離地鐵站2分鐘車程500米，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！我們用心服務，專業保障所有賓客各項需求，所有工作人員隨時恭候每位賓客的光臨，您的滿意就是我們的追求！期待您的再次光臨。

Response from Property: Hello, our hotel offers 24-hour free airport and subway shuttle service, with shuttles starting at 5:00 AM. We're a 3-minute drive, 800 meters from the passenger terminal, and a 2-minute drive, 500 meters from the subway station. Thank you for your review! We advocate "attentive service" and are diligently identifying opportunities to provide you with a more satisfying and comfortable rest environment. We provide dedicated service and professionally ensure all guests' needs are met. Our staff is always attentive to every guest's needs. Your satisfaction is our priority! We look forward to seeing you again.

Response from Property: 您好，非常感謝您對我們的認可和分享，酒店免費接送地鐵站和機場，早上5點就開始安排專車咯，距離客運大樓3分鐘車程800米，距離地鐵站2分鐘車程500米，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您 提供服務的機會，給您提供更滿意、更舒適的休息環境！我們用心服務，專業保障所有賓客各項需求，所有工作人員隨時恭候每位賓客的光臨，您的滿意就是我們的追求！期待您的再次光臨。

Response from Property: Thank you for your detailed and sincere feedback! We are delighted that you recognized the hotel's superior location and free shuttle service, and we greatly appreciate your love for the welcome snacks~ Regarding the room smoking issue, we are actively optimizing the ventilation system and strengthening non-smoking management to provide a fresher stay environment for non-smoking guests in the future. For the suggestions on the bathroom layout and breakfast time, we will carefully evaluate the improvement directions and strive to make the meals more varied and the timing more flexible in the future. Every piece of your feedback is the driving force for our progress, and we look forward to delivering a more perfect experience for you next time!

Response from Property: Thank you for your support.

Response from Property: Hello, thank you very much for your recognition and sharing. The hotel provides free pick-up and drop-off at the subway station and the airport. We start arranging a special car at 5 am. It is 3 minutes by car from the terminal and 800 meters away, and 2 minutes by car from the subway station and 500 meters away. Thank you for your review! The hotel advocates "heart service". We are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! We serve attentively and professionally guarantee all guests' needs. All staff are always waiting for every guest to come. Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: Hello, thank you very much for your recognition and sharing with us. The hotel provides free pick-up and drop-off from the subway station and the airport. Special buses will be arranged from 5 o'clock in the morning. It is 800 meters away from the passenger terminal in 3 minutes' drive and 500 meters away from the subway station in 2 minutes' drive. Thank you Reviews! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! We serve attentively and professionally to ensure the needs of all guests. All staff are always waiting for every guest. Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: 您好，非常感謝您對我們的認可和分享，酒店免費接送地鐵站和機場，早上5點就開始安排專車咯，距離客運大樓3分鐘車程800米，距離地鐵站2分鐘車程500米，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您 提供服務的機會，給您提供更滿意、更舒適的休息環境！我們用心服務，專業保障所有賓客各項需求，所有工作人員隨時恭候每位賓客的光臨，您的滿意就是我們的追求！期待您的再次光臨。

Response from Property: 您好，非常感謝您對我們的認可和分享，酒店免費接送地鐵站和機場，早上5點就開始安排專車咯，距離客運大樓3分鐘車程800米，距離地鐵站2分鐘車程500米，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您 提供服務的機會，給您提供更滿意、更舒適的休息環境！我們用心服務，專業保障所有賓客各項需求，所有工作人員隨時恭候每位賓客的光臨，您的滿意就是我們的追求！期待您的再次光臨。