The Royal Orchid Hotel, Chembur Reviews

The hotel was good but for a 6 hour extension they charged the whole day price. Hoping they introduce half or hourly rate for people who have connecting flights.

Comfortable room, breakfast not so much variety for non indians, wifi works only on android difficult on apple. Housekeeping were eager and willing.

The hotel is located on a busy street however they do have their own little parking. The service however is a little disturbing as they keep disturbing u to check you're gonna check out or not and to remind u of breakfast .. also they won't allow any deliveries which was really disappointing. The rooms are in immaculate condition. Super clean.. good amenities..just some policies need working on..4/5

I had a 2 night stay for a family member but the hotel checked them out within a day. The staff were rude and inconsiderate when I went to ask for the key for the 2nd night stay. Avoid this hotel at all cost.

Excellent

After several years, we visited this restaurant with my parents and wife on 15th Aug evening, we ordered a non-veg soup and starter for my Dad and myself, and 2 veg starters for my Mom and wife. Our soup and starter came within normal time but the ladies starters didnt come even upto 20 minutes after me and my Dad had to reluctantly finish our non-veg items. It was extremely impolite to keep the ladies plates empty while we ate. After repeated pleas the 1st starter for the ladies arrived. Then again nothing for the next 20-25 mins. Repeated requests to the stewards and managers only got mechanical "apologies for the delay", but no one knew what was going on. So much so that we finally asked them to cancel the order and settle our bill. A pathetic, hungry and ruined evening.

We stayed a few days at royal orchid vashi navi mumbai. Our stay was very wonderful and very comfortable as the hotel accommodation is new and well appointed.i want to emphasize how professional, kind and helpful the staff at royal orchid Navi Mumbai... We thoroughly enjoyed breakfast n meal at the restaurant..and want to thank all of them for their dedication...A special thank you to Ms. Nimisha And Ms. Rani whos service and dedication went beyond what is expected even of a luxury hotel ....see you again

We had a wonderfull time in this hotel ...the experience was really good ...all the royal orchid restaurant team was very courteous and helpful ..the overall experience was really great and the taste of the buffet is delicious ... Pallavi and shrddha are very helpfull for the service

Very convenient hotel near to Airport, rooms are neat and clean , service is very good, buffet break fast is also very good, very professional service. The location of hotel is chembur and car parking is specious . At mumbai if any one wants to stay near airport , i will highly recommend it

I would highly recommend Royal Orchid hotel. My sister and I had an awesome experience staying in this hotel. From the welcoming breakfast staff to the receptionist and the room service staff, each one of them was super friendly, and did their best to make our stay comfortable and relaxing. One of the best highlights was the morning breakfast which we looked forward to each morning.I will definitely stay again on my next visit to Mumbai!

Vicky was professional enough and communicated well. The rooms were clean and well maintained. Front desk and Service staff were also willing to offer help which was a good gesture. Would highly recommend if you’re in and around Vashi (Navi Mumbai) We felt comfortable during our stay. Will definitely visit again!

The hotel is very cosy and cleaning. The operating staff are wonderful. You don’t need to talk or explain a lot. The housekeeping were very helpful and attentive everyday. The front desk on the otherside need more training. The restaurant serves amazing dishes.. Chinese and India cuisine.. Restaurant staff are very polite. Area crowdy and very noisy. Be prepare for the cultural change and the tuk tuk…😳

Our hearts sank as we headed down a driveway to an unattractive area, then up a lift to reception. It all got better from there. Very nice hospitable staff. Small rooms with tiny but adequate bathroom. Absolutely spotless. Very comfortable beds and pillows - both are clean, as is the linen. The view is pretty awful but that is not the hotel's fault. On the fourth floor we looked directly into a rundown derelict building, but hey, this is Mumbai. Breakfast adequate.

We had to leave an Airbnb place due to misrepresentation. We went to the Royal Orchid for the rest of our days in Mumbai and so glad that we did. The rooms are large with very comfortable beds. Very clean every where and the restaurant was also very clean and the food was also very nice. The breakfasts were also very nice which had fresh fruits too. The staff including the Manager ensured that they supported us with some issues we had with the airline. I will stay at this hotel again when I return to Mumbai. I thoroughly recommend this hotel to everyone.