Best Western Inn & Suites San Diego – Zoo/SeaWorld Area Guest Reviews
4.2/5
Very Good
87 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(87)
Positive reviews(75)
Reviews with photos/video(10)
Awesome stay(19)
Clean and tidy(18)
Delicious breakfast(18)
Friendly owner(17)
Great location(17)
Convenient location(14)
Too noisy(6)
Negative reviews(12)
Jerry
Two Queen Room
Stayed in Sep 2024
Family
4 review
4.0/5
Very Good
Posted on Oct 29, 2024
heated pool. clean is ok not the best. traffic good. street parking available
Guest User
Deluxe Two Queen Room
Stayed in Oct 2023
Family
4 review
4.0/5
Very Good
Posted on Jan 1, 2024
Very quiet and clean, staff is very helpful and friendly.
T e r r y
King Room
Stayed in Feb 2024
Business travelers
27 review
4.0/5
Very Good
Posted on Apr 2, 2024
The hotel itself has a perfect location and it is accessible to everything you need. The staff is friendly and very accommodating and easy access to everything. When it comes to the room not that spacious but still cozy and relaxing vibes in addition to that is the bed and pillows is very comfortable . And it has a variety or restaurants inside of the hotel where u can choose from. And my most awaited to try is the pool it is gorgeous, stunning views. Overall experience is excellent.
Guest User
Accessible King Room with Roll in Shower
Stayed in Dec 2023
Couples
2 review
4.2/5
Very Good
Posted on Jan 22, 2024
It was a clean Hotel there was no bathtub and the elevator didn't work parking was a little tight but if you paid $25 you got to pay park inside but like I said parking a little tight otherwise you're on the street breakfast is great you get sausage eggs and waffles and coffee and toast but it's all you can eat definitely coming back
MrSanchez0922
Suite,1 King Bed,Living Room,Non Smoking
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Good location. The room layout was very good. Freeway access was very good. Breakfast is on 4th floor. Found it interesting that it would be in the 4th floor but understandable.
Guest User
King Bed Family Suite with Bunk Bed
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2023
The hotel was close to everything. It was the perfect location. The hotel was very clean and well kept. Perfect for a family vacation.
Guest User
Two Double Suite with Sofabed
Stayed in Aug 2023
Couples
1 review
4.5/5
Great
Posted on Sep 25, 2023
The hotel was great, Kind of far from downtown area but close enough to stores and the zoo. Would book again
Mo-Betty
Two Queen Room
Stayed in Jul 2023
Couples
15 review
3.7/5
Posted on Nov 6, 2023
Great location, close to Shopping and to Sea World
The rooms are clean and comfortable. Recommended if you want an affordable option for a few days in the area.
Guest User
King Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Great location! Love the breakfast!! The waffles are very popular. Very fast to make fresh waffles about 120-160
Seconds
I Kate
Two Queen Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Good customer service. Best breakfast. Clean & convenient.
Guest User
King Room
Stayed in Nov 2022
Couples
12 review
1.7/5
Posted on Dec 19, 2022
Located by the freeway and with poor insulation, traffic noise is a problem. Parking costs US$19 per night is very expensive compared to the room rate. TV not working properly for watching World Cup semi final at 7am. Phone in the room not working so could not call for help and have to go down to the front desk only to find out maintenance people will report duty only at 7:30am. By the time the maintenance people fix the TV, already missed half of the world cup match and two goals. How can such a big hotel not having maintenance people 24/7. The phone had not been fixed before my check out. Better avoid this hotel with hidden charges and all things are falling apart and not working properly. Asked for a receipt for the hotel charges and the staff could not get it printed out after 15 minutes from two computers at the front desk!! Imagine you need help when there is no maintenance people on duty. Not a hotel that you want to stay with. Lot of other choices around the area.
Guest User
Two Queen Room with Sofabed
Stayed in Jun 2024
Travel with friends
1 review
3.7/5
Posted on Jul 24, 2024
The breakfast is nice!
Guest User
Deluxe Two Queen Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 19, 2023
It was a great experience and the hotel was good too! The breakfast was good. We’d stay here again if we go to sea world again.
Brandi
Two Queen Room
Stayed in Apr 2023
Family
2 review
2.7/5
Posted on May 16, 2023
The hotel was ok because of the location. You have a holding deposit once you get there and a parking fee. There was a pool and breakfast. The breakfast was more than expected. The hotel itself was very rundown. The room next to us had a piece of tape as a sign for the room number. There was a hair tie in one of the beds. The sink was not draining properly and the ac was a wall unit that didn’t keep the room cool. The last morning at 7 in the morning they had machines going to clean up a flood that must have happened during the night. All in all it was a cheap place to stay if you want a hotel close to that area.
Guest User
Deluxe Two Queen Room
Stayed in Apr 2023
Couples
1 review
2.7/5
Posted on May 8, 2023
Location is good if you have a car. However, when booking the hotel it was listed as free parking, but we were charged 23 US$ per night for the parking. Also there wasn't any room cleaning, came back after a long day to find that there aren't any clean towels and no beds made. I called reception to get some clean towels and I was told to go get them myself if I want to. You can skip breakfast and get some elsewhere.