Arctic Friends Home International Youth Hostel Reviews

Response from Property: First of all, thank you very much for your stay and for giving us such a high rating. We are truly honored. Welcome to come again next time.非常高興您在我們旅舍度過了愉快的時光。您的滿意和好評是我們最大的驕傲。感謝您的支持和熱情，希望再次為您服務！旅途愉快~

Response from Property: Your review is a great honor for us and points us in the direction of progress. We will improve the service based on your suggestions to provide you with a more comfortable accommodation experience.

Response from Property: Dear guest: Hello! First of all, thank you for your stay and recognition of the environment and location of the hostel and room. I am also sorry that you had an imperfect experience during this trip. Secondly, we must explain to you what makes you feel uncomfortable: 1. Regarding bus tickets, because you and our front desk staff and driver proposed to buy a one-way bus to the next stop without a tour route, and You will stay at the next stop for two days, so our staff specially spends a lot of time and effort to buy the ticket for you (since you are a foreign tourist, it will be a lot more troublesome to buy the ticket if you are not a person. The hostel itself does not provide ticket purchasing for the passenger terminal. Services. And the bus terminal does not directly sell tickets containing tourist attractions. You must pay for sightseeing tickets on a voluntary basis after getting on the bus). 2. After the "invalid" ticket to the Christmas Village, our chef immediately used your companion's ticket to give you priority to enter the game. The person in charge also attached great importance to this mistake and has contacted the park many times to communicate and verify the ticketing issue. After checking the monitoring, it was found that the previous guest did not enter the park to visit (but swiped the QR code on the ticket at the gate) and came to the front desk to refund the ticket. Of course, we will learn from this experience and be more cautious in the future. treat. 3. Transfer to the passenger terminal. As long as the guest requests to confirm the time, we will provide pick-up and drop-off. After all, the weather here is very cold. It may be that your colleague's explanation was unclear or the master's accent caused you to have such a misunderstanding. After you asked, the front desk will immediately contact you about the delivery tomorrow. The person in charge will get up for you at 7:30 in the morning according to the time agreed with you. The sun has not yet risen at -30℃ and will drive a special car to take you there alone. station. But it is a pity that our dedicated and enthusiastic service has not been recognized by you. 4. Communication may be due to the fact that there are too many things to handle at the front desk during the peak season and there are too many guests received during the peak season, which may cause you to have a misunderstanding and need to contact us multiple times. But all our colleagues are very welcoming and answer all questions. We sincerely hope that every visitor to the northernmost village can have a pleasant trip. 5. Room cleanliness, thank you very much for your feedback. We take it very seriously and will check it so that the cleaning staff can ensure the hygiene of each room more carefully. Finally, thank you again for your stay and some suggestions. We also sincerely invite you to come again next time to experience it, test our improved quality and resolve these unpleasant misunderstandings that have made you unhappy. ALICE Home wishes you a Happy New Year in advance and a happy journey!

Response from Property: First of all, thank you very much for your stay and for giving us such a high rating. We are truly honored. Welcome to come again next time.非常高興您在我們旅舍度過了愉快的時光。您的滿意和好評是我們最大的驕傲。感謝您的支持和熱情，希望再次為您服務！旅途愉快~

Response from Property: Thank you very much for your recognition and praise. Looking forward to your next stay and wishing you a happy life!

Response from Property: Hello, dear guest, I am very happy to receive the review. I am grateful for the trust and trust. We will continue to work hard to make the B&B a good place and provide various services. I wish you a happy every day and look forward to seeing you again!

Response from Property: Dear guest, thank you for meeting us. We will continue to work hard to make the B&B a good place and disinfect every guest. The B&B provides chartered cars and catering services! I wish you happiness every day!

Response from Property: 親愛的顧客，看到您的好評，我們倍感欣慰。願您的每次入住都如此愉快！

Response from Property: 親愛噠，非常感激您對我們旅舍的好評，您的肯定與支持是我們前行的最大動力。我們誠摯地邀請您在未來的旅程中再次選擇驢友之家，體驗我們更加卓越的服務。旅途愉快，天天開心~

Response from Property: 親愛噠，真心謝謝您的高度評價，您的滿意是對驢友之家最大的鼓勵；很榮幸我們的服務得到您如此高的評價，我們將繼續維持這份熱情、真摯的為客人服務。將心比心，小夥伴們用愛心、誠心、細心、換您舒心、放心。期待您再次光臨！生活愉快，天天開心~

Response from Property: We are very glad that you had a pleasant stay at our hostel. Your satisfaction and praise are our greatest pride. Thank you for your support and enthusiasm and hope to serve you again! Have a nice trip~

Response from Property: 您真是我們最好的客人，很高興能給您留下這麼美好的印象讓您對我們旅舍如此喜愛，我們也會再接再勵，更上一層樓!

Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every B&B has its own sweet and warm memories. I hope that ALICE’s home will be the warmest and most unique place in your memories. that! Come back to ALICE's home often. I wish you well!

Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every B&B has its own sweet and warm memories. I hope that ALICE’s home will be the warmest and most unique place in your memories. that! Come back to ALICE's home often. I wish you well!