Holiday Inn Melbourne Airport, an IHG Hotel Reviews
Holiday Inn Melbourne Airport, an IHG Hotel
10/14 Centre Rd, Melbourne Airport, Victoria, 3045, AustraliaView Hotel Details
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Holiday Inn Melbourne Airport, an IHG Hotel Guest Reviews
4.3/5
Very Good
133 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(133)
Positive reviews(126)
Reviews with photos/video(16)
Close to airport(52)
Convenient location(46)
Easy to get around(44)
Awesome rooms(24)
Offers pick-up/drop-offs(19)
Delicious breakfast(8)
Classy environment(5)
Friendly front desk staff(5)
Negative reviews(7)
JoycePeter
Standard Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Everything was perfect. We didn't check in until 11pm after a thirteen hour flight. Staff were fabulous and even organised drinks for our room which we really needed even though the bar had closed. Will definitely stay again when the need arises. Thanks Pete.
Guest User
Standard Two Double Room
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Aug 5, 2024
It is an airport hotel but it still take a 10 minute walk to hotel. They provide shuttle bus services and we can contact the hotel to arrange. The location is good if we take early fright. The room is neat and clean as well.
Guest User
Standard Two Double Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Due to world wide tech failure every thing out of order but the staff all had it under control even doing bookings the old way by paper
JesseJia
Standard Two Double Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Nice and clean room. Friendly staff. Will recommend to whoever travels through Melbourne Airport.
Itsnotvans
Standard Two Double Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 13, 2023
The entire stay is amazing. From the moment of the shuttle bus airport pick up to the shuttle bus airport back from hotel to the airport. The staff and all very friendly, especially Monica that gave us the best service. Will totally stay here again in the future.
Response from Property: Dear Vanessa,Thank you for your amazing review! We're thrilled to hear that your entire stay, from the shuttle bus airport pick up to the return, was enjoyable. Our team takes pride in providing friendly and excellent service, and it's heartening to know that Monica's efforts stood out during your visit.We can't wait to welcome you back to Holiday Inn Melbourne Airport in the future. If there's anything specific you'd like to share or if you have special preferences for your next stay, please feel free to let us know.Safe travels,Nick HendersonGeneral Manager
lulu siti raudha
Standard Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Smooth checkin smooth checkout . Spacious basic room :) will come
Again !
Julian
Standard Two Double Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 9, 2024
The location is this building for Melbourne Airport can’t be surpassed. But it is a very very basic, but clean and well stuff facility.
Kat O
Standard Room
Stayed in Mar 2024
Business travelers
40 review
4.2/5
Very Good
Posted on Mar 21, 2024
I am very grateful to the front counter personnel whom assisted me with an early check in after a red eyed flight 🙏🏻 Enjoyed my stay thoroughly, room was spacious and clean, great breakfast, hotel is located near to the airport with free shuttle bus, yet with a peaceful environment. Will definitely return back in the future!
Hana473
Standard Two Double Room
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Very clean, friendly and extremely helpful staff. Nothing was a problem. We enjoyed our overnight stay!
Guest User
Standard Two Double Room
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Jan 10, 2024
Having had our flight cancelled, we found ourselves needing emergency accomodation. This hotel is VERY conveniently located near the airport and has a fuel station with store amenities and McDonalds nearby to satisfy hungry family needs. The hotel staff were understanding and helpful and the room was clean and sufficient for our situation. Airports shuttle bus was also convenient, given the need to transfer luggage to our rescheduled flight.
Guest User
Standard Queen Room
Stayed in Oct 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 12, 2023
I feel myself misled by the hotel's description here on Trip.com. It shows the hotel is accessible from the airport by a short walk. I value flexibility and therefore was only considering hotels that don't require a shuttle to get to and from the airport.
Should I choose from the hotels with shuttle, I could go with a significantly cheaper option, not overpaying for useless "proximity" to the airport.
Jolene
Standard Room
Stayed in Sep 2023
Couples
9 review
4.0/5
Very Good
Posted on Oct 6, 2023
Location is good, extremely near the airport. Comfortable beds for a good rest and nice room view too. However, the hallway seems too be a little dark, no complaints though
Lo
Standard Room
Stayed in Dec 2023
Family
7 review
3.7/5
Posted on Jan 1, 2024
A little old and the water smells a bit! Service is good though.
LyonsFiona
Standard Queen Room
Stayed in Aug 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 31, 2023
I stayed at Holiday Inn Tullamarine, booked through trip.com. Booking was very straightforward and it was great to just walk across the road to my room after returning from an international flight. I joined the hotel’s loyalty program, and they gave me a late check-out of 2 pm. I will use this service again when I need to travel from Tullamarine.
Response from Property: Dear LyonsFiona,Thank you for choosing to stay at the Holiday Inn Tullamarine and for taking the time to share your experience. We're delighted to hear that you found the booking process straightforward and that our proximity to the airport made your stay convenient, especially after returning from an international flight.It's great to know that you've joined our loyalty program, and we're glad you enjoyed the benefit of a late check-out until 2 pm. We look forward to welcoming you back on your future travels from Tullamarine, and we'll continue to provide you with excellent service.If you have any further comments or requests, please feel free to reach out. Safe travels!Sincerely,Nick HendersonGeneral Manager
Fiona
Standard Queen Room
Stayed in Jun 2023
Solo travelers
6 review
4.7/5
Amazing
Posted on Jun 16, 2023
Comfortable stay. Very friendly and convenient for airport travel. Close to servo and McDonald’s.