Heroes Hotel

Heroes Hotel Reviews

Heroes Hotel

Heroes Hotel, 1260 Florentino Torres, San Andres Bukid, Maynila, Kalakhang, San Andres Bukid, City of Manila, Metro Manila, 1017, PhilippinesSee Hotel Details
Heroes Hotel
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1 night

Guest Reviews

8.6/10
Very Good
78 review
Verified reviews
Location8.3
Amenities8.5
Service8.7
Cleanliness8.8
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All reviews(78)
Positive reviews(72)
Reviews with photos/video(32)
Awesome stay(20)
Friendly staff(19)
Clean and tidy(13)
Awesome rooms(11)
Perfect for business trips(9)
Great location(5)
Too noisy(4)
Negative reviews(6)
Ruffa Gabo
Deluxe Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on May 26, 2025
Nice place
Response from Property: Dear Ruffa, thank you so much for your kind words and high score! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to ensure you had a wonderful experience. We look forward to welcoming you back again soon! Warm Regards, Len
Itzmi
Deluxe Room
Stayed in Sep 2024
Couples
3 review
10.0/10
Outstanding
Posted on Oct 30, 2024
Always our Go- to place whenever we sched for a massage and relax completely in our room.
Response from Property: Thank you for your feedback. We're glad to hear that you had such a positive experience! We look forward to welcoming you back soon for another memorable stay.Regards;Swenny
Guest User
Superior Room
Stayed in Feb 2025
Couples
1 review
4.0/10
Posted on Mar 26, 2025
The hotel was hard to move around. It is very close to the main overpass so it is very noisy .
Response from Property: Mabuhay, thank you for taking time to send your feedback. We appreciate your input and look forward to welcoming you back again. Kind Regards, Len
Guest User
Superior Room
Stayed in Jun 2024
Family
1 review
9.0/10
Great
Posted on Jul 21, 2024
Good service. Kind staff. Nice and clean accomodations and clean room. Highly recommendable hotel.
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service, staff, and accommodations. Your recommendation means a lot to us. We look forward to welcoming you back in the future!Warm Regards,Kaikaku
Anonymous User
Deluxe Room
Stayed in Apr 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 26, 2024
We enjoyed the amenities such as jacuzzi, infinity pool and the game room. The food is also tasteful
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service, staff, and accommodations. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Warm Regards, Kaikaku
Guest User
Deluxe Room
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 1, 2025
The hotel staff are kind and hospitable, especially the receptionist.
Response from Property: Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to ensure you had a wonderful experience. We look forward to welcoming you back again soon.
NYKA JANELLE
Superior Room
Stayed in Apr 2024
Family
50 review
7.0/10
Posted on May 23, 2024
The hotel is great! The location is nice, but we requested some room cleaning service, and they tend to forget the request.
Response from Property: Thank you for your feedback! We're glad you liked our location. We apologize for the missed room cleaning request and will work to improve this. We hope to welcome you back soon! Warm Regards, Kaikaku
lenovo mobile
Superior Room
Stayed in Dec 2023
Solo travelers
13 review
10.0/10
Outstanding
Posted on Jan 7, 2024
Nice roof deck view & next to 7/11. Yummy Food Friendly staff
Response from Property: Thank you for your positive feedback! We're delighted to hear you enjoyed the scenic view from our roof deck and found proximity to 7/11 convenient. We strive to offer delicious food and warm, friendly atmosphere, and we're thrilled you experience just that. We look forward to welcoming you back soon
JOFE ANN
Deluxe Room
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 26, 2025
Kid friendly and we enjoy the jakuzzi.
Response from Property: Dear JOFE ANN , thank you for the positive feedback! We're glad you enjoyed your stay with us. We hope to welcome you back again soon for another memorable stay. Warm Regards, Paul
mabul
Deluxe Room
Stayed in Sep 2023
Solo travelers
6 review
8.0/10
Very Good
Posted on Oct 7, 2023
All are good. But they require hotel room fee again they said they didnt receive money from my book company trip.com but i received confirmed voucher and prepaid then they have to solve against trip.com not me But when i checked in again they still require oct 4th room charge twice . Its unfair !
Response from Property: Mabuhay! Thank you for choosing Heroes Hotel Manila for your stay. Your feedback is highly appreciated as we persistently arm for perfection in our service. Your comments have been shared with our leaders to identify areas for improvement. Again, my apologies and I hope we can have another opportunity to welcome you back and better serve you. Kind Regards, Len
Ann.Avvan
Deluxe Room
Stayed in Jan 2024
Booked for others
4 review
10.0/10
Outstanding
Posted on Feb 15, 2024
I recently stayed at a hotel and was thoroughly impressed with the level of service and cleanliness provided. The staff were incredibly friendly and attentive, always going above and beyond to ensure that my stay was comfortable and enjoyable. The room was spotless and well-maintained, with fresh linens and towels provided daily. I was also impressed with the attention to detail in terms of cleanliness throughout the hotel, from the lobby to the dining area. Overall, I would highly recommend this hotel to anyone looking for a comfortable and clean stay with exceptional service.
Response from Property: Thank you so much for taking time to share your positive feedback. we're delighted to hear that you enjoyed your stay with us. It is our pleasure to ensure your comfort and satisfaction throughout your visit. We look forward to welcoming you back again soon for another wonderful experience.
Kirstie Anne
Deluxe Room
Stayed in Apr 2024
Family
3 review
10.0/10
Outstanding
Posted on May 19, 2024
Considerate staffs. Excellent service. Great and delicuous food.
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service, staff, and accommodations. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Warm Regards, Kaikaku.
jerlyn constant
Deluxe Room
Stayed in Feb 2025
Business travelers
3 review
9.0/10
Great
Posted on Mar 21, 2025
Very nice location.
Response from Property: Mabuhay, Thank you so much for the positive feedback! It's our pleasure to serve you. and we hope we can see you again soon. warm regards-Paul
AbnerTJ
Family Quadruple Room
Stayed in Jun 2023
Family
15 review
8.0/10
Very Good
Posted on Jul 7, 2023
The place was great with an excellent amenities, the downside is the location,,, some taxi wont let us ride due to the location.
Response from Property: Mabuhay! Thank you for your kind words about our amenities! We’re glad you enjoyed your stay. We understand that the location may have caused some inconvenience with transportation, and we apologize for that. We recommend using grab apps or our front desk service to help arrange reliable transportation. We appreciate your feedback and hope to welcome you back in the future! Warm Regards, Len
Rickylyn
Suite
Stayed in Jul 2023
Family
3 review
8.0/10
Very Good
Posted on Aug 21, 2023
The room we booked is spacious, the staff is so accommodating.
Response from Property: Thank you for your kind words! we're happy to know that you like our spacious room and the staff was accomadating. we look forward to welcoming you back again on your next visit.