The Sterling Boutique Hotel Melaka

The Sterling Boutique Hotel Melaka Reviews

The Sterling Boutique Hotel Melaka

43, Jalan Temenggong, Banda Hilir, Melaka, 75100, MalaysiaSee Hotel Details
The Sterling Boutique Hotel Melaka
The Sterling Boutique Hotel MelakaThe Sterling Boutique Hotel MelakaThe Sterling Boutique Hotel Melaka
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1 night

Guest Reviews

8.6/10
Very Good
508 review
Verified reviews
Location9.3
Amenities7.9
Service8.7
Cleanliness8.4
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All reviews(508)
Positive reviews(489)
Reviews with photos/video(163)
Convenient location(91)
Large rooms(66)
Convenient parking(55)
Close to scenic area(36)
Perfect for business trips(15)
Strange smell in room(10)
Well designed(8)
Loved the massages(6)
Negative reviews(19)
Wangxiaoqiang
Superior Twin Room
Stayed in Jun 2025
Traveling with friends
4 review
7.0/10
Posted on Jul 29, 2025
I stayed here for 3 days and 2 nights. The hotel has an excellent location. It’s right in the city center, yet surprisingly quiet. Parking is available, which is a big plus. The building has a charming heritage character, while the rooms come with modern amenities. Even small appliances like a hairdryer and iron are already provided in the room, so there's no need to request them from the front desk. Breakfast was impressive, both in terms of food and ambience. Unfortunately, the stay was affected by a bed bug issue. I reported it to the front desk after the first night, but it wasn’t resolved. On the second night, I woke up with even more bites. This place has a lot of strengths. If the bed bug problem is properly addressed, it could take the guest experience to the next level and encourage more people to return. Keep up the good work — you’re almost there.
Mutiara
Deluxe Double Suite With Jacuzzi
Stayed in Jun 2025
Couple
22 review
8.0/10
Very Good
Posted on Jul 17, 2025
First time trying this hotel in Melaka. Overall stay are very good. Location close to Jonker Street. The only thing is that the hot water is just warm.
Carophone
Superior Double Room
Stayed in Jun 2025
Couple
9 review
9.5/10
Amazing
Posted on Jul 10, 2025
Spent 3D2N here in Malacca - holy place, friendly people, delicious food. Stayed in The Sterling helped my trip more fruitful in many ways: Pros: - private enclosed open car park, no worries for safety, only hot sun. - perfect location allowed us to walk to popular places such as St Peter’s Church, St Paul’s Hill, Christ Church, Jonker Street, etc. - service is simple but sufficient, no excessive wastage of any sort. - Water dispenser at lobby and corridors outside rooms. - basic amenities, bring own shower gels and shampoo, etc. Cons: - soundproof is average, but didn’t bother me at all. Thank you
VictorTeo
Superior Double Room
Stayed in Jun 2025
Solo traveler
35 review
10/10
Outstanding
Posted on Jul 5, 2025
location is very convenient, very near to where i wanted to visit. ample carpark for my vehicle too
Sian
Superior Family Suite
Stayed in Apr 2025
Family
1 review
7.5/10
Posted on May 29, 2025
The room is spacious but mattress a bit soft. Also breakfast choices are limited. The location is SUPERB.
Response from Property: Dear Sian,Thank you for taking the time to share your feedback with us.We're glad to hear that you enjoyed your stay with us and found our location superb- we truly are fortunate to be situated in such a convenient area for exploring the city!We appreciate your comment regarding the mattress softness and limited breakfast selection. Your feedback is valuable and we will certainly review these area with our team and our restaurant partner to explore possible improvements.We hope to have the pleasure of welcoming you back for an even more comfortable stay.Best Regards,Team Sterling
Sim Cheng Hong
Deluxe Double Suite With Jacuzzi
Stayed in Apr 2025
Couple
6 review
8.5/10
Very Good
Posted on May 10, 2025
The location is very good as near Jonker street and comes with free parking. However the room's sound insulation is very bad and the room is a bit old. Overall it is good.
Response from Property: Dear Simchmy,Thank you for your feedback.We're glad you appreciated our convenient location and complimentary parking. We've noted your comments regarding the room condition and sound insulation , and will look into improvements. Your input is valuable and we're pleased to know your overall experience was good.Best Regards,Team Sterling
Zhi Hui
Deluxe Double Suite With Jacuzzi
Stayed in Apr 2025
Couple
6 review
7.5/10
Posted on Jun 20, 2025
The room facilities a bit old. But location is quite good and have lot restaurant nearby
Response from Property: Dear Zhi Hui,Thank you for your feedback .We're glad you appreciated our convenient location and nearby dining options.We take note on your ocomment regarding the room facilities and will continue to improved where possible to enhance guest comfort.We appreciate your stay with us and hope to welcome you again.Best Regards,Team Sterling
Anonymous User
Superior Double Room
Stayed in Mar 2025
Family
6 review
8.5/10
Very Good
Posted on Jul 6, 2025
Overall the service of the staffs are good, location is good within walking distance to all the tourist attractions. The linens should be refresh as they are getting thin
Clairesayhi
Superior Family Suite
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on May 8, 2025
Good hotel! The staff is very nice and helpful. Really appreciated the service.
Response from Property: Dear Clairesayhi,Thank you for your kind words. We're delightedto hear you enjoyed your stay and appreciatrd our team's service .Your support means a lot to us and we look forward to welcoming you again.Best Regards,Team Sterling
Monica M. D.
Superior Double Room
Stayed in Mar 2025
Couple
18 review
8.0/10
Very Good
Posted on Apr 4, 2025
The hotel has a very good location. The lobby and appearance of the facade are also very nice. The facilities inside the room are a bit old fashioned, though.
Spacevicky
Superior Double Room
Stayed in Feb 2025
Family
16 review
10/10
Outstanding
Posted on Apr 2, 2025
My go to place to stay in melacca. Location is good Parking is good. Staff are friendly as well. Will definitely come back again in future
CYSoon
Superior Twin Room
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 17, 2025
Room is clean,location is great and staff are very friendly , price is reasonable.
Guest User
Executive Double Suite With Jacuzzi
Stayed in Feb 2025
Couple
14 review
6.0/10
Posted on Mar 22, 2025
Room was dated and mouldy, lots of mosquitoes, I think they open all the doors while they clean the rooms, so everyday when we came back there were more mosquitoes in the room, and we found the patio door unlocked (when we left the room we locked it) , which poses security hazard. Wallpaper in the room was very dated and covered with black spots of mould. Carpet felt very humid, we must turn on the dehumidifier all day. Cleanliness is barely a par. The room had no hot water on the first night. Breakfast was minimal, we regret paying extra for it, after the first morning, we just ditched the remaining days and opted for the great varieties out there in Melaka. Did not use the big bath tub where we found some small bugs and it was raining a lot, did not expect the tub to be outdoor from the room titled description. Reception was attentive and friendly. Staff were helpful and accommodating, they immediately tried to fix the hot water in our room after our call to reception. Thank you very much.
Response from Property: Dear Guest,Thank you for taking time to share your feedback.We sincerely apologize for the aspects of your stay that did not meet your expectations.Your comfort and satisfaction are very important to us and we regret any inconvenience you experienced.We appreciate your comments about room conditions and cleanlinesss and we take them very seriously .Our team has been informed,and we are already working on improvements to address the issue that you mentioned.Additionally , we will reinforce our housekeeping team the procedures to ensure doors are properly secured aftercleaning to prevent any security concerns.Regarding the hot water issue, we are glad our team responded promptly to assist you but we regret that it impact your first night.We also acknowledge your comments about breakfast and we will informed our outsourced restaurant team to review their offering to enhance the overall experience for our guests.On a positive note we are delighted to hear that our reception and the staff provided attentive and friendly service.Your kind words will be shared with them as motivations to continue delivering excellent hospitality.We truly appreciate your valuable feedback and we hope to have the opportunity to welcome you back in the future for an improved experience.Warm Regards,Team Sterling
Keenakitty
Superior Double Room
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Mar 21, 2025
We booked 2 superior double rooms on 19- 21 March 2025. We stayed at level 2 (highest floor). Location : The hotel is located conveniently about 5 mins walk from the Jonkers street. Amenities: The room is equipped with basic hotel items such as bathroom towel, shower gel, shampoo, toothbrush/toothpaste set, refrigerator, hairdryer, bedroom slipper. Very spacious shower area. It does not come with face towel so bring yours if you need it. Only 2 hangers given, but okay with us. The aircon had some vibration sound. We called the front desk and they quickly responded by sending someone up to check on the aircon. Parking: The hotel provides complimentary parking lots and there were plenty of lots in there. Checkout was fast. Generally pleased with the price we paid. May book again.
Anonymous User
Executive Family Suite
Stayed in Feb 2025
Family
6 review
7.5/10
Posted on Mar 19, 2025
Pro: - This hotel is strategically located within the Little India, and also within walking distance to the Dutch Square and Jonker Street. - There is plenty of F&B options available nearby. - It has a private gantry carpark for guests, which is good and safe. - The room is spacious with 2 queens and 1 single, the aircon is cool and also comes with a ceiling fans. Cons: - There is no bellboy to welcome you or carry your luggage to the room. - The exterior of the hotel is nice. However, the lift is old and stuffy, the corridor and interior of the room are outdated, need some refurbishment. - Open carpark subject to rain and shine.
6/8