NH Collection Frankfurt Spin Tower Reviews

Very good location and it’s clean I highly recommended it for anyone who is coming to Frankfurt

I absolutely loved my stay! The room was incredible, from view to facilities everything was perfect. The staff was really friendly and we felt welcomed. Then breakfast was very fresh and the location was worth it aswell, few minute walk or tram from the main station next to restaurants and shopping centers. I was surprised how soundproof the hotel rooms were! I highly recommend it to everyone who would like a great hotel with amazing views on the skyline in the city.

Excellent hotel, would highly recommend! Well located near city centre and amazing staff! Easy street parking available as well.

Hotel services and facilities are good. Quality and standard are good.

Good hotel for a fair moment when you do not need too much frills. Room was clean, distance from fair ground acceptable and breakfast was good. I would stay there again.

Love NH collection, friendly staff, clean environment and perfect location!

We thought the hotel was well located, and the room was smart. However, we were a bit disappointed that the room initially given was a twin bed, and after noting this to reception, they changed us to a King room. This was actually on a lower tier than we had booked, so they threw in free breakfast and a drinks voucher. So I thought a good level of customer service.

First of all: The view was absolutely stunning! I couldn’t take my eyes off this view. The hotel room was really big and open, as well as the bed which was huge and comfortable. I just liked the overall vibe. Also I liked the fact that you were able to turn on both showers. In my opinion the room had no flaws and was one of the best rooms I have ever stayed in. The only minus point I have is that during check-out there was a mistake and the staff wanted me to pay for the room again (even though I had already paid for the room online before).

It's experience for business trip hotel, best view in the room

Frankfort is a nice place to visit, the hotel located in the center, a big shopping mall close.

Very nice and clean and new hotel, recommend and near train station

Worth money i paid. Location is accessible to public transportation and also feel very safe

The hotel was clean and somewhat spacious since I got the XL room. Reception staff was friendly. Unfortunately twice I was disturbed even when I had the DND hung outside room door. Once was just after 1pm (they knocked my door to see if I still needed housekeeping) - actually 2 staff of which one seemed like a supervisor. AGAIN next day, same notice hung out, but I got a phone call in room (just after 12pm) from HSKP manager mentioning that I have a DND hung outside, do I still need my room made (of which I said no thank you). I come from this line of work and know clearly you should not disturb the guest in any means other than a note thru the door. I thought this was standard SOP, maybe it's not in Frankfurt? Maybe I expected too much. Another technical frustration was the auto sink faucet. The sink was as shallow as a plate, the auto faucet would splash the water all over my clothes(and the whole sink area). Seriously annoying. Sometimes it kept splurting when no one was in the bathroom. U know that would spook anyone out right!. Otherwise, there is a nice shopping plaza beside the hotel. Short walks from U/Trains. The place was clean. Just honest feedback from my experience only.

Nice hotel with excellent breakfast. Good location. Hotel parking did not work well. The camera registered our license plate wrongly when entering - we tried 2 times and the hotel staff were not especially helpful.